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Holiday Inn Dumfries

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Holiday Inn Dumfries
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988 Reviews from our TripAdvisor Community

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Showing 973: English reviews
Dumfries, Scotland, United Kingdom
Reviewed 30 January 2017 via mobile

We pre booked our table with the burns night special as we were heading over to easterbrook hall for Le Haggis show (fantastic) On arrival we were ignored for a few min before a young lad cane over and then seated us. We ordered drinks to be told no Malibu, drinks took ages to arrive and when they did one...

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Helpful?
Thank Myra S
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear Myra S, Thank you for your feedback regarding your stay at Holiday Inn Dumfries. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the restaurant service. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will...

Leeds, United Kingdom
Reviewed 26 January 2017 via mobile

Middle of the road hotel. Not easy to find as the postcode wasn't recognised but suspect that's a problem with the sat nav rather than the hotel! Lovely setting and grounds surrounding the hotel and a pleasant welcome was received at check-in. Having requested a wake-up call it was only the following morning that I realised the room didn't have...

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Helpful?
Thank Alan J
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear Alan J, Thank you for staying with us and for sharing your experience. I am happy that you received a warm welcome upon arrival. On the other hand, I regret that you were not able to fully enjoy your stay with us. I have noted your comments and have forwarded them to our hotel management for the identified issues...

Angus, United Kingdom
Reviewed 20 January 2017

Hi, I stayed here for two consecutive nights on 16th January 2016. Rooms themselves are fine, nice and clean. I was advised at check in to book at table for dinner as they were very busy. I was surprised that the restaurant was almost empty on arrival to dine, with a most 8 people in the place. I was therefore...

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Helpful?
Thank bernio_10
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear bernio_10, Thank you for staying with us and for sharing your experience. I am happy that you found our rooms clean and comfortable. However, it is unfortunate that your restaurant experience fell below your expectations. Please accept our sincerest apologies for any inconvenience the level of service you received may have caused you. I have noted your comments and...

Glasgow, United Kingdom
Reviewed 19 January 2017

A very nice hotel has combined the old building with the new bedroom accommodation. The bedroom was fairly spacious for a standard room and the ensuite sufficient with a nice walk in shower. The room was clean and tidy, although a little cold when we first entered the room, once the heater was switched on the room warmed up quickly....

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Thank YoungatHeart90
Reviewed 18 January 2017 via mobile

Had an overnight here recently as part of my birthday celebrations and can not speak highly enough of my visit. The staff were very attentive and informative, able to provide us with recommendations for local restaurants. We stayed in an executive room which was immaculately presented. Have stayed in other Holiday Inns but this is definitely a stand out in...

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Thank JSmith92
Chester England
Reviewed 12 January 2017

Stayed here as a stopover n the way home to the north west. Lovely big executive room with beautiful bathroom, obviously recently refurbished. The wi fi was great and free and lots of light in the room so I could see to get ready. Really friendly staff. Meal at night was good but breakfast was average

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Thank JillJones
Scotland
Reviewed 10 January 2017

Lovely hotel set in beautiful grounds, room was immaculately clean and the bed was comfortable. Very quiet location which I enjoy and encourages good sleep. Stayed one night in October on business. Breakfast was as poor as I've had in a long time, cheap, greasy bacon, two types of sausage (one completely cheap and inedible). I asked for two poached...

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Thank GardenMillie
Chester, United Kingdom
Reviewed 5 January 2017

Nice , clean double room , including breakfast for £69 , booked direct with hotel - how can you beat that for value ! Throw in a nice bar and restaurant and it makes a very good hotel for a short stay.

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Thank Bill564
Bacup, United Kingdom
Reviewed 1 January 2017

The Holiday Inn in Dumfries is a very nice Hotel about 3 minutes by car from the town centre. Rooms are very clean and decorated to a high standard. Staff are very helpful and the breakfast is self service. If you need a taxi to the town it costs £6.

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Thank 763rcb
Reviewed 31 December 2016 via mobile

The hotel was clean and tidy staff were polite and pleasent we ate in the restaurant and food was of good quality breakfast was a bit hectic due to chef throwing a sulk which just slowed service to a standstill

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1Thank Don F
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Hi DonF, Thanks for posting a review about your recent stay with our property. I am glad to know that you found our hotel pleasant, enjoyed our breakfast selection and service given by our friendly staff. Though, I would like to apologize for the setback on how the breakfast service was delivered at some point. Please know that it is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Dumfries

Address: Bankend Road, Dumfries DG1 4ZZ, Scotland (Formerly Aston Hotel Dumfries)
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: $85 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dumfries 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Dumfries Aston
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland
Hotel Style:
#4 Business Hotel in Dumfries
#5 Romantic Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dumfries staff and other travellers.
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Questions? Get answers from Holiday Inn Dumfries staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the exec room if you can afford it.”
 of 5 bubbles daypm2016, 20 Mar 2017 | Read review
“If your looking for helpful staff with a great service this hotel with its lovely rooms is perfect”
 of 5 bubbles ChantellL_13, 13 Mar 2017 | Read review
“Note not all rooms have baths”
 of 5 bubbles AngelaA761, 1 Mar 2017 | Read review
“Ask for garden view. Avoid room 106 as it has an adjoining room so noise levels were quite high.”
 of 5 bubbles 700hannahb, 19 Feb 2017 | Read review
“Some rooms overlook the lovely gardens.”
 of 5 bubbles kathleenbC4601VU, 18 Feb 2017 | Read review
5 of 5