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Cairndale Hotel & Leisure Club

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Cairndale Hotel & Leisure Club
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730 Reviews from our TripAdvisor Community

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There are newer reviews for Cairndale Hotel & Leisure Club
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Showing 724: English reviews
Carlisle, United Kingdom
Reviewed 21 March 2015

Booked hotel accommodation in 2014 for a special event. Was promised much, but when the time came, the hotel did not deliver as promised. Hotel was very busy the weekend we stayed, but the staffing ratio was insufficient to cope with the demands of the many groups using the hotel. Service in the restaurant was painfully slow, taking just short...

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4Thank Mumgle34
Harrogate, United Kingdom
Reviewed 1 March 2015

I left Dumfries in 1981, at that time the Cairndale was a real hotel. A hotel where you could stay, have lunch, a drink, high tea! My booking was very rushed, last minute, a cancellation in order that I could meet up with a much loved old friend. I paid for a double room (cancellation) although I was a single...

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5Thank peacoct
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

As you may very well appreciate not every hotel is open at New Year and the Cairndale was indeed fully booked at this time with many of our guests returning to join us for our Hogmanay Celebrations. The New Year Package we offer includes entertainment every night and because of the number of guests staying in the hotel we use...

Reviewed 25 February 2015 via mobile

Had a meal at this place with work and the place wasn't as good as the price would make you think ! I handed back all three courses of the meal and left. I certainly won't be back to this place in a hurry , I would recommend not to eat here maybe have a pint but not to eat...

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4Thank Number-seven7
UK Various
Reviewed 21 February 2015

Booked a two night midweek stay in the Cairndale with 5PM.com. Cost £99 for two nights and on booking I also reserved a 4- course meal with a bottle of wine for an added £45. On arrival at around 1;30 the receptionist checked our room was ready which it was. We also received a call to check we found the...

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2Thank alanrphillips
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for such excellent feedback following your recent visit to the hotel.

Paisley, Scotland, United Kingdom
Reviewed 21 February 2015

Spent Tuesday to Friday at the Cairndale Hotel. The staff were very friendly and nothing was too much trouble. We had a room with a double bed and a single bed and it was one of the largest hotel rooms I have ever stayed in. The ensuite was spotless and the towels changed every day. The swimming pool was very...

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4Thank Pauline M
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Pauline, I was delighted to hear how much you enjoyed your recent visit to the hotel and your feedback about the friendliness of our staff is much appreciated.

Kilmarnock, United Kingdom
Reviewed 19 February 2015

My wife and I spent a Spa night here on Sunday 15th Feb,15. Good sized bedroom with king sized comfortable bed and large bathroom. Tall ceiling. Room was very clean. After our spa session we enjoyed the full use of the leisure club downstairs. It to was clean. Later we went and enjoyed our four course dinner which was part...

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2Thank Bill C
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Bill Thank you for your excellent feedback following your recent visit to the hotel. I was sorry your stay was spoiled by noisy guests and this is something the hotel should have addressed at the time.

Kinross, United Kingdom
Reviewed 19 February 2015

Have just returned from a 2 day stay at this lovely hotel. Our room was large, well equipped and spotless. The ensuite looked as though it had never been used it was so clean. The food was first class. All the staff made us feel very welcome and nothing was any trouble. The pool is great and well looked after....

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4Thank Caroline T
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post such an excellent review following your recent visit to the hotel. Your feedback is very much appreciated by everyone concerned with your stay.

Perth, United Kingdom
Reviewed 16 February 2015

Just Back from a great weekend. Room large enough and very hot but just turned heating off. All the staff lovely. Had a four course meal first night which was excellent. On the second night it was the elvis tribute he was fantastic and I was never an elvis fan! The meal was superb just perfect for valentines night ....

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5Thank karen h
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Karen, Thank you for your excellent feedback following your recent visit to the hotel for our Valentine's Weekend. I was delighted to hear how much you enjoyed our Elvis Tribute Night and I know that everyone involved with your stay will appreciate your comments about your stay.

Penrith, United Kingdom
Reviewed 15 February 2015

Had lovely stay. Leisure facilities great. Breakfast ok but not great. Food just not hot enough. My only gripe is the noise the doors of the rooms make and every time someone shut (but sounded like slamming) their door our door rattled. other than that staff were lovely and welcoming.

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2Thank Angela S
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Angela, Thank you for your very constructive feedback following your recent visit to the hotel. Your comments will help us to make improvements in the future.

Reviewed 14 February 2015

Prior to buying my 5pm deal for this hotel, I confirmed with the hotel their availability. When i was told that that they had availability all week, we bought the deal under the assumption that we would get a room on the date we wished. On calling the hotel to book, we were initially told that there was NO ROOMS...

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2Thank Lauren S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge

Additional Information about Cairndale Hotel & Leisure Club

Address: English St., Dumfries DG1 2DF, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: $128 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairndale Hotel & Leisure Club 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Cairndale Hotel And Leisure Club
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Dumfries Hotel
Hotel Style:
#5 Family Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Cairndale Hotel & Leisure Club staff and other travellers.
2 questions
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Hampshire
7 months ago

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Questions? Get answers from Cairndale Hotel & Leisure Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take room 84 every floorboard squeaks exesively”
 of 5 bubbles Safetraveler1956, 22 Mar 2017 | Read review
“Superior rooms are spacious.”
 of 5 bubbles Janetp8594wg, 5 Mar 2017 | Read review
“Go for a special offer as they seem to do them regularly.”
 of 5 bubbles Meziepie, 8 Feb 2017 | Read review
“Avoid room 86”
 of 5 bubbles AST183, 26 Jan 2017 | Read review
“stayed on 2 occasions and no complaints re position of rooms”
 of 5 bubbles butegirl2016, 3 Jan 2017 | Read review
5 of 5