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Cross Keys Hotel

240 reviews
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Traveller (16)
Room & Suite (11)
Dining (5)
Overview
  • Excellent53%
  • Very good35%
  • Average5%
  • Poor4%
  • Terrible3%
Travellers talk about
“beer garden”(10 reviews)
“haunted room”(3 reviews)
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Bar/Lounge
Multilingual Staff
Wheelchair Access
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)Write a Review
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124
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LanguageEnglish
124
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8
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All reviewswetherspoons hotelbeer gardenhaunted roomfree breakfastselection of beersdisabled accessdownstairs barwet roomduty managergreat place to stayvisiting peeblesexcellent hotelmodern bathroomlovely townlast minute bookingno liftlovely room
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1 - 5 of 238 reviews
Reviewed 6 days ago

Pros - Spacious room with comfortable bed, huge tv, tea & coffee making facilities and modern bathroom, the Cross Keys hotel is in a great central location close to all shops and restaurants. Cons - As much as the food and drink at Wetherspoons is...More

Thank Vegas_Vacation12
Response from CrossKeysPeebles, Manager at Cross Keys HotelResponded 3 days ago

Dear Vegas_Vacation12, Thank you for your review. We hope to see you again soon. Kind Regards, Andrew (Night Manager)

Reviewed 1 week ago

The Cross Keys is a great hotel to explore Peebles from. It is very central with every convenience nearby and the family room we booked was great, spacious,warm ,clean and nicely decorated with a generous tea tray. Given the cold weather and snowy conditions the...More

Review collected in partnership with JD Wetherspoon
Thank Justine M
Response from CrossKeysPeebles, Manager at Cross Keys HotelResponded 3 days ago

Dear Justine M, Thank you for your kind review. We look forward to welcoming you again in the summer. Kind Regards, Andrew (Night Manager)

Reviewed 4 weeks ago via mobile

My partner and I decided to pop in to this delightful establishment for a few drinks and some food while staying elsewhere in the borders the food was outstanding and the pint was as good however when left to get a taxi back to our...More

Thank Gav L
Response from CrossKeysPeebles, Manager at Cross Keys HotelResponded 4 weeks ago

Dear Gav L, Thank you for the kind review. We're glad you enjoyed your visit to the Cross Keys and we hope to see you again soon. Hopefully next time in better weather. Kind Regards, Andrew (Night Manager)

Reviewed 14 December 2017 via mobile

Stayed here for a few days... in what was meant to be a family room.. there was no lift to access the room and I had a baby in a buggy and 8 bags.. Every-time we wanted to go to our room we had to...More

Thank indigosnow77
Response from CrossKeysPeebles, Manager at Cross Keys HotelResponded 18 December 2017

Dear indigosnow77, Thank you for the review. We're sorry you didn't enjoy your stay. We are a family friendly hotel but we are required by law that any occupants under the age of 18 must not be present in the restaurant area after 10pm. They...More

Reviewed 13 December 2017

We stayed in the family room which as it turns out is on the 2nd floor, lift only went to 1st floor had to carry pram up and down the remaining set of stairs. As you can only access the lift with a member of...More

Thank rebecca2good
Response from CrossKeysPeebles, Manager at Cross Keys HotelResponded 18 December 2017

Dear Rebecca2good, Thank you for the review. We're sorry to hear that you didn't enjoy your stay. We'll check with our booking sites to make sure we can communicate about our lift access. Kind Regards, Andrew (Night Manager)

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
USD 53 - USD 126 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 53 - USD 126 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (16)
Room & Suite (11)
Dining (5)
Questions & Answers
Ask a question
Geoff B
11 July 2017|
AnswerShow all 3 answers
Response from CrossKeysPeebles | Property representative |
Hello Geoff B, Thank you for your question. We don't have any laundry facilities on site unfortunately but there is a launderette just a few minutes down the street from us called "Northgate Launderette". Kind... More
0
Votes
David H
20 December 2016|
Answer
Response from markyw | Reviewed this property |
Hi, There was no entertainment during our stay. We sat outside in the courtyard and caught the last rays of sun with our beers.
0
Votes
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12
Room Tips
"Ask for a Second Floor Room"
Read review
"Get a room on 2nd floor as above rooms creak when being walked on"
Read review
"The hotel was quiet when we stayed so I couldn't really comment on any noise etc."
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"Room 3 is a nice room to have. There are no lifts and a few stairs to rooms as it's an old building"
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