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BEST WESTERN The Queens Hotel

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BEST WESTERN The Queens Hotel
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807 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Elgin, United Kingdom
Level Contributor
77 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 days ago NEW

This hotel is right on the front overlooking the bay ample car parking space and a very helpful and friendly reception. The room was a superior at the rear of the hotel with no view but we knew that when booking so not a problem, it was spacious well furnished and a large double bed, seating was excellent with a... More 

Helpful?
Thank owen s
Aberdeenshire, United Kingdom
Level Contributor
3 reviews
Reviewed 3 days ago NEW via mobile

Stayed with a friend for a night and was very impressed with this hotel. It is great value for money and the staff were very very friendly and could not be more helpful. The hotel is old and the decor not particularly modern but it is clean and well maintained. My single room was small but perfectly adequate and the... More 

Helpful?
Thank skippergus
Lincoln, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Lovely hote with a really friendly team. Rooms are nice and clean and they provide a truly great full cooked breakfast. Prices are reasonable and they offer a range of bar meals and restaurant dining. Look out for winter offers of 3 nights for 2. Only down side is corridor connecting main building to annex is freezing.

Helpful?
Thank PDF001
BW_The_Queens_Hotel, General Manager at BEST WESTERN The Queens Hotel, responded to this review

Hi PDF001, Thank you very much for your kind review and I will make sure your positive comments are passed onto the relevant departments and team member's. With regards the connecting corridor, you were quite right to highlight it and can I tell you there is now a brand new heating system installed which has taken care of that problem... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

We stayed for three nights and this would undoubtedly have been a five star review if it wasn't for the appalling customer service I received when checking out. Let's start with the good. We arrived very late after an awful 8hr drive through rain and snow to a very warm welcome. We were given our key cards and directions to... More 

Helpful?
3 Thank Tamara T
BW_The_Queens_Hotel, General Manager at BEST WESTERN The Queens Hotel, responded to this review

Hi Tamara T, The contents of your review had left me totally taken aback and I have to say shocked at the treatment you described especially as you say had it not been for "that treatment" it would have certainly been a "5 Star Review." Can I start by sincerely apologising for the checkout fiasco that accumulated from the previous... More 

Armadale, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Stayed here for 4 nights. Very comfortable room (3) with a great view over the bay. Jacuzzi bath extra bonus. Very hot water. Food was excellent and quickly served by efficient staff. Room was very clean as was the linen on the very large bed. Grateful to staff for maintaining secret regarding surprise visit by friends. Thank you very much... More 

Review collected in partnership with ASUS 12 W8 IE Bookmark

Helpful?
2 Thank Robert H
BW_The_Queens_Hotel, General Manager at BEST WESTERN The Queens Hotel, responded to this review

Hi Robert H, Thank you so much for your lovely review and I'm delighted we helped make your Diamond wedding that little bit special. I will pass on your gratification to all the team members. I have also taken on board your comments re the hand rail and this is something we will very much consider. With regard the lift... More 

Airdrie
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

One night stay only , double room incl. breakfast . Positives include good location , parking , warm , clean & tidy. Hotel a little tired but still good . Bar area needs better lighting , too bright & cold with the main chandeliers , some table lamps & floor lamps would transform the room into a cosy bar area... More 

Helpful?
2 Thank Onlythelonely
BW_The_Queens_Hotel, General Manager at BEST WESTERN The Queens Hotel, responded to this review

Hi Onlythelonely, Thank you for both your positive comments and constructive criticism which we take on board and do take cognisance of however being compared to a funeral home is a 1st and also a little unfair in my opinion. We do try to cater for every-bodies taste but this I'm sure you will agree is very difficult to achieve.... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

This is a very comfortable hotel with an old-style feel about it. The room was very comfortable, the hotel lobby was a great place to read and the bar felt warm and cosy. The only failing was that when the shower temperature was increased to an acceptable level, the pressure dropped to a trickle in Room 8. Breakfast was great... More 

Helpful?
1 Thank ER_SVG
BW_The_Queens_Hotel, General Manager at BEST WESTERN The Queens Hotel, responded to this review

Hi ER_SVG I'm pleased that you enjoyed your stay with us and thank you for your very kind comments. With regard your shower we are in the process of fitting a pump to this area of the Hotel which will solve this problem albeit unfortunately to late for yourself. I would also like to thank you for your recommendations and... More 

Dundee, Scotland
Level Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago

Got a good deal from this hotel by booking direct. We booked on the Friday morning and checked in on Friday afternoon for two nights B & B. We arrived to a very pleasant welcome from Peter at reception. Everything was absolutely perfect. Fault the breakfast at your peril !. Loch Fyne kippers to start with followed by Sausage, bacon,... More 

Helpful?
2 Thank Finmack_10
BW_The_Queens_Hotel, General Manager at BEST WESTERN The Queens Hotel, responded to this review

Hi Finmack_10 Thank you very much for your kind and very complimentary review, I will pass on your word to all the team with a special mention for Peter, and the Kitchen team who continue to try and improve our offerings. Once again many thanks. Kind Regards Allan More 

Perth and Kinross, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Booked with this hotel for the first time and stayed last night. Chose it because it is dog friendly. Nothing was a problem on arrival and went to room to find a lovely dog bed, bones and bowls to make our wee dog feel at home too! Room was clean and comfortable. There was a lot of choice for breakfast... More 

Helpful?
1 Thank Shuggy724
BW_The_Queens_Hotel, General Manager at BEST WESTERN The Queens Hotel, responded to this review

Hi Shuggy724 I'm delighted that we came up to your expectations on your first time of booking with us and also made your "wee dog feel at home". I will pass on your very kind comments to all the team especially our Housekeeper and her team along with our Head Chef and his team. Like yourselves we look forward to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Family owned and managed 4 star hotel branded through Best Western situated next to the bay of Oban with wonderful views of the Island of Kerrera ... more   less 

Additional Information about BEST WESTERN The Queens Hotel

Address: Corran Esplanade, Oban PA34 5AG, Scotland
Region: United Kingdom > Scotland > Argyll and Bute > Oban
Price Range: $99 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN The Queens Hotel 4*
Number of rooms: 44
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Also Known As:
Queens Hotel Oban
BEST WESTERN The Queens Hotel Oban, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Queens Hotel staff and other travellers.
4 questions
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Questions? Get answers from BEST WESTERN The Queens Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 4 was excellent”
 of 5 bubbles 585owens, 3 Dec 2016 | Read review
“Ask for estuary view.”
 of 5 bubbles PDF001, 22 Nov 2016 | Read review
“Make sure you get a room with a view of the bay”
 of 5 bubbles roberthU6412LI, 14 Nov 2016 | Read review
“Room 41 had a great view.”
 of 5 bubbles Finmack_10, 8 Nov 2016 | Read review
“Quite a noisy lift so maybe request a room away from it”
 of 5 bubbles Snowdrop11, 2 Nov 2016 | Read review
5 of 5
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