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Malmaison Aberdeen

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49-53 Queens Road, Aberdeen AB15 4YP Scotland
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USD 105
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#14 of 65 hotels in Aberdeen
Location
Cleanliness
Service
Value
Travellers' Choice
Malmaison Aberdeen is the latest luxury hotel to join the Malmaison family. This boutique hotel used to be the famous Queen’s Hotel and truly is fit for a Queen. Retreat from daily life in the spa or enjoy a work out at the gym. Look no further than Malmaison Aberdeen for the perfect venue for business trips or leisure breaks.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Spa
Parking
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Banquet room
Meeting rooms
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Modern
Languages Spoken
English, French, Russian, Spanish
1,716Reviews3Q+A100Room tips
Traveller rating
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Popular mentions
agnes s wrote a review Jan. 2021
Motherwell, United Kingdom22 contributions18 helpful votes
I cannot fault each and every staff member who delivered excellent service, were very responsive and always with a fantastic attitude. However - while I absolutely appreciate during Tier 4 restrictions a reduced service is appropriate - when staying for multiple nights the food choice really was poor and not of great quality. 3 choices of mains which was not varied . Continental breakfast was lovely. But the thing which I really feel let’s this hotel down is the bed - absolutely rock solid - please look at perhaps adding luxury mattress topper. I found myself using the duvet to add some padding.
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Date of stay: January 2021Trip type: Travelled on business
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Response from Rebecca Crouch, Guest Services / Front Office at Malmaison Aberdeen
Responded 4 weeks ago
Hi 916agness, Thank you for taking the time to leave a review. We are glad that our staff looked after you well. We are address the bed mattress situation and will review our current Tier 4 menu offering. Hopefully the next time you visit the hotel restrictions will be lifted and you can enjoy all our facilities. Kind Regards
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BEEDF wrote a review Dec. 2020
6 contributions1 helpful vote
From start to finish the afternoon tea was beautifully presented, delicious and had enough savoury and sweet to suit everyone’s tastes. The staff were attentive and nothing was an issue. We were even given boxes to take home anything we couldn’t eat which was a lovely touch. Even though we didn’t get fizz due to Tier 3 this did not spoil the ambience and we were able to have a mock tail which really looked like the real thing. It is terrible for hospitality the loss on revenue due to Covid and I for one will definitely be visiting Malmaison when Restrictions allow as I really found everything just spot on. My thanks to Chantelle, Brasserie Manager for her superb help with the booking and to her team.
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Date of stay: December 2020
Value
Service
Room Tip: I cannot rate the rooms/guests staying as I only dined.
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Response from Rebecca Crouch, Guest Services / Front Office at Malmaison Aberdeen
Responded 27 Dec. 2020
Hi BEEDF, Thank you for taking the time to leave such a lovely review. We are so happy that you enjoyed your afternoon tea with us. Hopefully we will be able to welcome you back soon once the COVID restrictions allow. Stay safe and we will see you in 2021. Kind Regards,
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Lydia G wrote a review Dec. 2020
1 contribution
Had the most delicious lunch today 5th December. Kasia our waitress was superb and looked after us, she was so friendly and helped with menu choices. A credit to the hotel! We will definitely return soon.
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Date of stay: December 2020Trip type: Travelled as a couple
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Response from Rebecca Crouch, Guest Services / Front Office at Malmaison Aberdeen
Responded 6 Dec. 2020
Hi Lydiag599, Thank you for taking the time to write a review of your recent experience. I am so pleased to hear of your enjoyable lunch and will personally pass on your kind comments to Kasia. We hope to welcome you back to the hotel again soon, Kind regards, Rebecca
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kirstyeaton11 wrote a review Nov. 2020
Arbroath, United Kingdom29 contributions30 helpful votes
My partner booked this for our surprise engagement he had planned. He made the hotel aware before we arrived. We got engaged the day before and were looking forward to out much needed night away. We booked in the date night package. The staff were very polite and friendly on reception. We were given room 32 which we couldn’t find so a staff member gladly helped us. The room was very nice but not very private as it was on the ground floor right in front of the car park. A few small improvements in our opinion... The bed was totally solid and uncomfortable and we didn’t enjoy the pillows. The fridge didn’t work (the man did arrange for it to get fixed but it still wasnt cold). and the shower gel in the shower was full of water. the mirror in the bathroom was also very rusty. I had a bath and the water was freezing cold even though I left it running on hot for ages. There were some rose petals on the bed but nothing special for our engagement which was disappointing. We went for tea and breakfast which was really really nice. I think the food saved this trip, if it wasn’t as good as it was, then we would probably not return. We were going to come here every year as an anniversary but not sure if we will.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Rebecca Crouch, Guest Services / Front Office at Malmaison Aberdeen
Responded 17 Nov. 2020
Hi Kirstyeaton11, Congratulations on your engagement! I am glad to hear you enjoyed the food and that the team acknowledged the good news with the special touch of rose petals on your bed. I am disappointed to hear of the aspects of your stay that were not satisfactory and I will investigate these points with my maintenance manager and housekeeping manager so that we can improve on going forward. I will reach out to you personally with the email on file so that when you re-book for your anniversary everything will be as amazing as the food. Kind regards, Rebecca Crouch Deputy General Manager
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frecklesScotland wrote a review Nov. 2020
scotland35 contributions48 helpful votes
Many thanks, we stayed here on Saturday, we only booked on Friday after waiting Incase any new restrictions were made! First time in a hotel since lockdown and we were a bit apprehensive, but the lady who took the booking over the phone was so friendly it did reassure us and from the moment we arrived absolutely everything felt well thought out and that safety measures were all being followed. Our room was immaculate, and very spacious. It was a little cold but had simple to use heating and very quickly warmed up. The bath was separate from the shower which was a nice feature and the bathroom was very clean. The bed was huge and comfortable, didn’t hear a sound from any other guests. We ate dinner and breakfast in the hotel, dinner was really lovely, a good choice to suit us both, generous portions and such friendly staff which makes all the difference. Breakfast was very efficient and quickly served, and again really tasty, and the two staff members were also very friendly. Check in and out was done by welcoming and cheerful staff, everything was so efficient and the staff really did make you feel welcomed. First time staying in Aberdeen and we both said we would come back to this hotel and have already recommended it to friends, thank you!
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Rebecca Crouch, Guest Services / Front Office at Malmaison Aberdeen
Responded 11 Nov. 2020
Hi FrecklesScotland, Thank you for the taking the time to write this lovely 5 star review. We are delighted that you both enjoyed your stay with us on Saturday and we very much look forward to welcoming you back to the hotel very soon. We will pass on you lovely comments to our hard working team. Kind Regards, Martin
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PRICE RANGE
USD 83 - USD 132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
malmaison aberdeen hotel aberdeen, malmaison hotel aberdeen, aberdeen malmaison hotel
LOCATION
United KingdomScotlandAberdeenshireAberdeen
NUMBER OF ROOMS
80
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Frequently Asked Questions about Malmaison Aberdeen
Which popular attractions are close to Malmaison Aberdeen?
Nearby attractions include The Gordon Highlanders Museum (0.8 km), Johnston Gardens (0.7 km), and Ben Reid Garden Centre (1.0 km).
What are some of the property amenities at Malmaison Aberdeen?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Malmaison Aberdeen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Malmaison Aberdeen?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Malmaison Aberdeen?
Yes, free parking is available to guests.
What are some restaurants close to Malmaison Aberdeen?
Conveniently located restaurants include Rendezvous at Nargile, No.1 Bar & Grill, and No.10 Bar & Restaurant.
Are there opportunities to exercise at Malmaison Aberdeen?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Malmaison Aberdeen?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison Aberdeen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Malmaison Aberdeen?
The staff speaks multiple languages, including English, Spanish, French, and Russian.
Are there any historical sites close to Malmaison Aberdeen?
Many travellers enjoy visiting St Machar's Cathedral (3.7 km), The Tolbooth Museum (2.6 km), and Provost Skene's House (2.5 km).