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The Chester Hotel

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#14 of 63 Hotels in Aberdeen
Certificate of Excellence
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1 room 2 adults 0 children
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The Chester Hotel
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310 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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forfar
Reviewed 1 week ago

Just returned from our first stay since the hotel has changed from Simpsons, and could not praise it enough. The room was lovely with a nice en suite, the staff were very good especially the young lady who was on reception that weekend, we even managed a short stop in the residents bar. The restaurant next door was excellent for...

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3Thank ForfarTiger
Houston, Texas
Reviewed 2 weeks ago

Stayed here for 5 days on a business trip during a blustery February and I thoroughly enjoyed my stay. room is simple but very well appointed. Great Blackout curtains and bed that will have you sleeping in no time. Halls and rooms are quiet. My room (34) had opening windows that allowed cool air at night. Bath has a tub...

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1Thank DiegoCandela
Aberdeen, United Kingdom
Reviewed 2 weeks ago

Amazing and very good value excellent food and service - will definitely be back very soon - highly recommend anyone looking for a excellent dining experience. If had to be critical is that the dining room seems to be tightly fitted into the loft! Why known the size of the hotel.

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1Thank Louise C
TheChesterHotel, General Manager at The Chester Hotel, responded to this review

Hello Louise C, Thank you for another great review! I am very happy that you were able to return and have a similar experience. I have taken the opportunity to share your feedback with the team. I take your comments about the tight space but this is not something I can rectify. we look forward to seeing you again very...

Milton Keynes, United Kingdom
Reviewed 2 weeks ago

Nice hotel conversion from a couple of the large stone-built houses common in the area. As you drive up to the building the hotel entrance is on the right, the restaurant entrance is the red door on the left. There is parking in front and behind the buildings. The main bar is with the restaurant, there is a small residents...

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1Thank Glen C
Ellesmere Port, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here whilst working in the hospital nearby, the room was lovely it was very large and modern. The bed was extremely comfortable! There was a turn down service and the breakfast had plenty of variety and was well worth the money. I'd stay here again. The staff were also wonderful and more than happy to help if you needed...

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1Thank RSO_1993
TheChesterHotel, General Manager at The Chester Hotel, responded to this review

Dear RSO_1993, Thank you very much for your great feedback. I have taken the opportunity to share with team and they were all delighted. We hope that next time you visit it will be a leisure trip so that you can enjoy our other services like our Beauty Rooms for a luxury treatment and experience our amazing cocktails. We will...

Scotland, United Kingdom
Reviewed 3 weeks ago via mobile

Mixed experience today Ordered soup, it came with no bread and we were not asked if we wanted salt or pepper, had to wait about 5mins for my partner to get the pepper by which time I had finished my prawn cocktail Ordered some beef from the light bites menu and it was very nice, however, when I got home...

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Thank sm0273
Reviewed 3 weeks ago via mobile

My partner and I purchased a romance package and upgraded our room. We weren't disappointed. We were greeted with a bottle of French champagne. We ordered room service for lunch and each dish was great. Dinner blew us away. White gloves service was seamless, the food world class. The staff were friendly and helpful and nothing was too much including...

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1Thank Frankypeblos
TheChesterHotel, General Manager at The Chester Hotel, responded to this review

Dear Frankypeblos, Thank you very much for your generous feedback. We are delighted that both you and your partner enjoyed our Romance Package and that you were extremely pleased with all aspects of our service during your stay. I have passed on your feedback to all departments and we look forward to welcoming you soon again. Kindest Regards Chris Quinn-Waugh...

Aberdeen, United Kingdom
Reviewed 3 weeks ago via mobile

Where do I start?? The food was nothing short of spectacular. I'm talking just perfection in every dish. The flavours, the cooking, everything was amazing. The scallops to start were sublime. The beef was as tender as I've ever had and tasted delicious. The chocolate dessert thing was absolutely gorgeous. All staff were very friendly and helpful. Really polite, smiley...

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1Thank Dons1977
TheChesterHotel, General Manager at The Chester Hotel, responded to this review

Dear Dons1977, What an amazing feedback!! Thank you very much, you have just given the entire team a confidence boost. I don't think any paid review would have been written with such passion!!! We are all delighted that you had such a wonderful experience and we look forward to welcoming you on your next visit. Kindest Regards Chris Quinn-Waugh General...

Glasgow, United Kingdom
Reviewed 4 weeks ago

The buffet breakfast was the worst we have ever had - almost inedible and the service (due to lack of training) terrible despite the fact there were plenty of staff. Shower was cold. We are attempting to have our complaints heard but the General Manager of the Aberdeen hotel has stopped communicating and indeed won't put her hands up and...

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1Thank BJMJJ2017
TheChesterHotel, General Manager at The Chester Hotel, responded to this review

Thank you for your posting and I am very sorry that my responses that you have received have not been acknowledged. As mentioned in my first email to you on the 28th December 2016 Thank you very much for your feedback on your second experience at The Chester Hotel. I have just spoken to both our Restaurant Manager and our...

Reviewed 5 weeks ago

We thoroughly enjoyed our stay at The Chester Hotel. This hotel was newly renovated and my husband and I thought that it we got a great deal - especially since we travelled from South Africa and our exchange rate wasn't so great against the pound. The hotel is beautifully decorated with modern finishes and was very clean and tidy. The...

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Thank Jammy33
TheChesterHotel, General Manager at The Chester Hotel, responded to this review

Dear Jammy33, I hope that you have had a safe return to South Africa. Thank you very much for your feedback. It is wonderful to know that after travelling a far distance you were delighted with our hotel and our service. Our Italian Breakfast Supervisor is Francesco and I have passed on your personal comments to him. He is very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about The Chester Hotel

Address: 59-63 Queens Road, Aberdeen AB15 4YP, Scotland (Formerly Simpson's Hotel)
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $149 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chester Hotel 4*
Number of rooms: 54
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Also Known As:
Simpsons Aberdeen
The Chester Hotel Aberdeen, Scotland
Hotel Style:
#10 Luxury Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from The Chester Hotel staff and other travellers.
7 questions
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Forres, United Kingdom
over a year ago
Washington DC, District of Columbia
over a year ago
Keith, United Kingdom
Forres, United Kingdom
over a year ago

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Questions? Get answers from The Chester Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book free breakfast - this is a very well done small buffet complemented with made to order entrees included with breakfast.”
 of 5 bubbles DiegoCandela, 7 Feb 2017 | Read review
“The front rooms might have road traffic noise on a busy day. I was there Sunday so quiet and I did not find it a problem.”
 of 5 bubbles gshand, 8 Jan 2017 | Read review
“Every room is great.”
 of 5 bubbles grant864, 26 Oct 2016 | Read review
“If you have heavy cases, ask for a room where you don't need to lug them up or down stairs”
 of 5 bubbles BetweenMealss, 15 Oct 2016 | Read review
“No view to speak of, there is either a view of the parking lot and main street, or the back with more buildings.”
 of 5 bubbles VoyageurW, 12 Oct 2016 | Read review
5 of 5