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Mercure Aberdeen Caledonian Hotel

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#17 of 62 Hotels in Aberdeen
Certificate of Excellence
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815 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Aberdeen Caledonian Hotel
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Showing 770: English reviews
Houston, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 January 2016

The hotel is in a very good location. Staff hospitality is excellent. Decent breakfast. Comfortable bed. There was an instance when my laundry was not picked up on a Friday and there is no laundry service on weekends (the service is outsourced by the hotel). The hotel manager on duty went out of her way to accommodate my laundry in... More 

Thank JDL639
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear JDL639 Thank you for your recent feedback following your stay in Aberdeen at the Caledonian. I believe it was Joanne who accommodated your laundry for you and can only apologies for the non pick up by the laundry company. I am glad to hear that Joanne could be of service. I look forward to welcoming you again soon. Best... More 

Raphoe, Ireland
1 review
Reviewed 31 December 2015 via mobile

As an unplanned stay in the hotel due to flooding in Aberdeen the staff understood the circumstances and upgraded my room with no extra cost. Lovely hotel would highly recommend it and Emma at the reception desk is one of the best people I have ever met. Thanks

Thank jocol95
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear jocol95 Thank you for your feedback following your recent stay in Aberdeen at The Caledonian. I am glad we managed to offer you a great stay under the difficult circumstance. The recent floods have effected a large proportion of the Aberdeen residences some of who include our team. I will be sure to pass on my personal thanks to... More 

Aberdeenshire, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 December 2015 via mobile

Went for Christmas lunch today.. The hotel transformed itself into a stunning and decorative place to eat, staff were so friendly and welcoming. Beautiful piano playing & singing during our meal. Chef produced me a lovely veggie option. Dessert was scrumptious. A lovely welcoming and friendly atmosphere. Thank you for making our Christmas special!

1 Thank Hdavidson6
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Hdavidson6 Thank you for your feedback following our Christmas Day lunch. I am delighted to hear we made your Christmas special and it is our pleasure and duty to ensure a magical Christmas to delivered all our guests. Hazel our piano play is fantastic as is the voice of her daughter who sometimes tags along for some festive cheer!... More 

Aberdeen, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 December 2015 via mobile

That was a brilliant day today at this hotel.the food, staff and atmosphere was superb. Had a quick look at the rooms as family was staying. They were good too. Will be back again next year. At last found a decent place for Xmas day meal. Please keep the same musical entertainment. They were good too. Xmas crackers good standard.... More 

Thank Dekaberdeen
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Dekaberdeen Thank you for your feedback following Christmas day lunch. It is great to hear that you enjoyed the day. Christmas is all about the magic and I am glad we delivered a great day for your. Hazel is with us each year and sometimes her daughter accompanies her mum singing some great Christmas carol classics. Nadine I am... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 December 2015 via mobile

Stayed one night, no breakfast. Standard room was fine, bed comfy enough, bedroom was a good size but bathroom was small and shower poor. Smart, modern decor in lounge area, reception, etc and main staircase is worth a climb! Room decor was a bit boring in comparison though. Friendly staff. Great location for shopping, restaurants and pubs. Xmas Market was... More 

Thank Caren W
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 20 December 2015

This is my third visit to this hotel within the last year. It's a beautiful building with cosy rooms in an excellent location near the station. The breakfast is something I really look forward to and It is worth paying extra for. However if I am being honest, there is some room for improvement Take housekeeping. When you check into... More 

1 Thank GrantGroover
Albuquerque, New Mexico
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 December 2015

After traveling from the United States via London, England, I arrived late morning and was pleasantly surprised that my room was ready. By USA standards the room was tiny but comfortable. The staff at the bar were friendly and efficient. I was visiting for a military reunion with some old comrade I had not seen for over 40 years. The... More 

Thank trubrit87111
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 December 2015 via mobile

Stayed for a few of nights in October. Breakfast was quite cold and all seemed to taste the same. Room was not cleaned until 3.30 pm which is annoying as I would have liked to come back from work and relax not wait around. Hotel itself is quite modern and is cleaned to a high standard.

1 Thank k_12396
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 December 2015

Visited on Saturday night arriving at 6.45pm for our 7.15pm booking. This was our first visit and had travelled 2 hours especially to eat in the hotel. On arrival there were no staff available to ask where the restaurant was and when we went to the bar to get a drink we were ignored for 20 minutes before 2 of... More 

1 Thank AnonBuckie
Grantown-on-Spey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2015

I booked this hotel through booking.com and have to say got a very reasonable price so expected the room to be ok (but nothing special) how wrong could i have been, the room was beautiful (large for a single room) the decor was modern the room was so clean and the bathroom was ultra modern also providing a toothbrush, razor,... More 

Thank Janeyb10

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Aberdeen Caledonian Hotel, is perfectly placed for exploring handsome, vibrant Aberdeen, known to the world as the Granite City. Located in the centre of Aberdeen, overlooking Union Terrace Gardens and five-minute walk from the railway station, The Caledonian Hotel is a grand example of the city's distinctive Victorian architecture. It's close to many local attractions, and an excellent base for touring the Highlands. ... more   less 

Additional Information about Mercure Aberdeen Caledonian Hotel

Address: 10-14 Union Terrace, Aberdeen AB10 1WE, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $75 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aberdeen Caledonian Hotel 4*
Number of rooms: 83
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Also Known As:
The Caledonian, Aberdeen Hotel Aberdeen
The Hotel Aberdeen
Caledonian Thistle
Mercure Aberdeen Caledonian Hotel Scotland
Hotel Style:
#12 Luxury Hotel in Aberdeen
#14 Romantic Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Aberdeen Caledonian Hotel staff and other travellers.
7 questions
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Questions? Get answers from Mercure Aberdeen Caledonian Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware of the cabbie issue if coming from the train station.”
 of 5 bubbles Aeroguard, 27 Nov 2016 | Read review
“facing the back, you can hear street noise and music from bars at the front.”
 of 5 bubbles ElkeM73, 1 Nov 2016 | Read review
“Front of hotel has views over gardens”
 of 5 bubbles peteraQ9076JX, 15 Oct 2016 | Read review
“Ask for it”
 of 5 bubbles Caravanning, 9 Oct 2016 | Read review
“Single rooms are very small so always ask for a double”
 of 5 bubbles F8810QLmarios, 27 Sep 2016 | Read review
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