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Palm Court Hotel

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Traveller (223)
Room & Suite (53)
Dining (28)
What is Travellers’ Choice?
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About

#1 of 56 hotels in Aberdeen
Location
Cleanliness
Service
Value
Travellers' Choice
Come discover the Granite City with its sparkling silver rock buildings and its endless list of attractions and activities. It has something for all, whether your stay is for business or pleasure. The 4 star Palm Court Hotel, located in the quiet West End area of Aberdeen, offers guests a warm and friendly environment with 23 stylish and comfortable bedrooms, ample free onsite parking and complimentary Wi-Fi. The hotel is perfectly situated for onwards travel, with easy access to AECC and Aberdeen Airport. The Palm Court Hotel is pet friendly and dogs are accepted for a small fee. A warm welcome and traditional Scottish food is guaranteed at The Palm Court's restaurant, The Bothy. The stylish yet relaxing surroundings of the restaurant and conservatory are ideal for quick lunch, relaxing meal or special celebratory dinner.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English
1787Reviews7Q+A100Room tips

Reviews
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Traveller rating
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Chrissy wrote a review 2 Mar
Elgin, United Kingdom1 contribution
The beds are comfortable. The rooms are beautiful and very clean. The reception staff are friendly and helpful. The breakfast is great. We spent a few hours in the bar, the live music was really lovely and the bar staff were really friendly and helpful. Each time we return back to Aberdeen, we will stay at this hotel. It's such a beautiful building, and we have never been disappointed. Highly recommended.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Near town £10 into town by taxi, great location. Its really quiet place to stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 2 days ago
Thank you for taking the time to send in your amazing 5/5 review! It is very much appreciated. I am delighted you love staying with us, and the team looked after you. I will be sure to pass on your great comments to all the team and we look forward to welcoming you back in the near future. Best Wishes Beverley Hartley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jenja74 wrote a review 2 Mar
3 contributions
We recently had a family meal, the food was absolutely amazing and service was outstanding! We loved the variety of dishes on offer, such as the black pudding scotch egg with iron bru ketchup. We will definitely be returning to try some more of the dishes!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 2 days ago
Thank you for your fab 5/5 review! I am delighted you enjoyed your time with us and the food, and I will pass on your great comments to the team. We are launching a new menu in 3 weeks so keep your eyes peeled for that, it is amazing! Best Wishes Beverley Hartley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CM R wrote a review 1 Mar
1 contribution
Was having drinks in the Palm Court Hotel bar before going on for a diner appointment. The appointment was suddenly cancelled and we were left in the lurch, luckily Jenna and Jayne came to our rescue and managed to fit us in, we had a lovely meal, washed down with drinks served by Ross and Adam, they all made it a memorable evening.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 4 days ago
Thank you for taking the time to send in your review it is very much appreciated. I am delighted you enjoyed your time with us and that the team looked after you. I will pass on your comments to all and we do hope to see you back again soon. Best Wishes Beverley Hartley General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian F wrote a review Feb 2024
3 contributions
I celebrated my 90th birthday with relatives totalling 20 on Saturday 24th February. The Palm Court made it an unforgettable evening. Despite clashing with the Calcutta Cup game between Scotland and England and the hotel being full of supporters, they made my evening perfect. The staff were exceptional with service and help and made my special evening a night to remember.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: First class
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 5 days ago
Thank you for your amazing review! We appreciate you taking the time to send it in and I am delighted you enjoyed your time with us! I will share with the team and we do hope to see you again soon. Best Wishes Beverley Hartley General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ehis O wrote a review Feb 2024
1 contribution
Just wanted to provide feedback about my event held at Palm Court Hotel. The food was delicious and the portion size was generous. The staff who served us during the event provided excellent service and were quite attentive. I was quite pleased with how well they accommodated my requests to make my event a success. Unfortunately I was dissatisfied with the service provided by the event team. I must say that I found them both difficult to deal with and inflexible. They made planning of my event a stressful experience and caused me a few sleepless nights. I will highlight a few examples below to highlight my point. There was a mix-up in the size of the hall based on initial requirements. We were informed we could have use of any of the two function rooms located downstairs that were available. After my requirements were clarified during a visit to the venue (invitations and menu had been sent to the guests), I was informed I couldn't use the larger hall without paying an additional cost which was not discussed or agreed at the time of booking. After going back and forth for a few tense days, I was advised by the event team to pay £150 to make use of the bigger hall or cancel most of the entertainment I had planned for the evening. I asked for a projector and I was told it was impossible to have a projector and a DJ in the same room. I had to choose one or the other but I couldn't have both. I hired a projector from an external source and I was able to fit both the projector and the DJ in the same room that the event team informed me was impossible. I called several times to find out what the earliest time that the party decorator could set up and I was fobbed off with a call us back comment. I called on the Monday during the week of the event to find out the setup time and was told to call back on the Wednesday (2 days to the event) . I politely requested that since I have called and spoke to the event team on several occasions with regards this, the event team should call me on Wednesday. My requested was flatly refused and I was asked to call back on Wednesday to get the requested information. I requested for place cards to be put on the table, this request was denied. Almost all my requests was met with a flat refusal or reluctance to help. I did not get any call from the event team to find out how to make my event run smoothly until the balance was due, then Helen hounded me with calls and emails to pay up before the deadline has even passed even though I informed her I was away on holiday at the time. As soon as I paid the balance, I did not get any call from the team again.. I have organised a few baby showers, 40th birthdays and events at other hotels like the Hilton and I can't say I have received service as poor as this. Members on the organising team commented on the inadequate service as well.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 5 days ago
Thank you for sharing your comments, I know we are emailing back and forward so I will liaise through those channels. Best Wishes Beverley Hartley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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charlie r wrote a review Feb 2024
Aberdeen, United Kingdom1 contribution
Arrived in the Bothy bar after playing golf, immediately Beverly the manager got me a seat at the bar and with Pavlos and Euan pouring great Guinness, I had a very relaxing time. Great service all round . I’ll definitely be back soon Charlie R.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 1 week ago
Thank you for taking the time to send in your amazing 5/5 review! We really do appreciate it. I am delighted you enjoyed your time with us and I will pass on your great comments to all. We hope to see you soon! Best Wishes Beverley Hartley General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Imliooper wrote a review Feb 2024
United Kingdom871 contributions328 helpful votes
+1
This was overall a most pleasant stay. Reception was very pleasant and it was all smooth at check in. The ambience was at the entrance appeared to be altogether promising. The way up to the bedroom led up and down some steps and stairs. They did not however pose a problem. The room itself was elegantly furnished and the bed with a profusion of pillows, was most comfortable. The bathroom had good quality fixtures. The rain shower provided plenty of running hot water. The evening meal was a delight as was a varied breakfast in the morning. Staff were friendly and service was excellent. In fact, the facilities on offer at Palm Court Hotel could not be faulted, apart from the narrow toilet roll provided in the toilet which was probably a cost-saving exercise. Cost saving/sustainability issue becoming false economy? That is because the consequence is that one ends up using more tree when the loo roll is narrow. This has resulted in the hotel dropping at least two or three stars, in this review. (One is of course very loathe to have to mark down a hotel which shows up currently as #1 of 61 reviews on Trip Advisor!)
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 1 week ago
Thank you for taking the time to send in your review. I am delighted to read all your amazing comments about the hotel / food and staff but so so disappointed to see you rated us 2/5 on the toilet roll! This is not our usual toilet roll as we have had some issues with our supplier so had to order the only option we could. Such a shame as this is out of our control but we do take all comments as constructive so I do hope you will try us again in the near future, and see the correct and much better quality, toilet roll! Best Wishes Beverley Hartley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beth T wrote a review Feb 2024
1 contribution1 helpful vote
Recently went to the ABBA high tea at the palm court both bar staff Natalie and Caitlin were amazing and all floor staff were happy to help where needed. Food came out quickly and was very enjoyable. Would definitely recommend these events to family and friends
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 1 week ago
Thank you for taking the time to send in your review after the Abba noon tea yesterday! I am delighted you enjoyed the day and that the team looked after you. I will pass on your great feedback to all and we hope to see you back at the Palm Court soon. Best Wishes Beverley Hartley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laura B wrote a review Feb 2024
2 contributions
+1
Visited for our 2nd wedding anniversary meal. We got married here and visit every anniversary. Food and service was absolutely exceptional as always and all the staff recognised us too. The menu has had a revamp and there were so many new choices, we took a little while to decide! As always, 5 stars from us, what a great team.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Book where possible, usually busy, always a good sign!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 3 weeks ago
Thank you for taking the time to send in your review, I am delighted you came back on your 2nd year anniversary! Lovely to see you and I am so glad you both enjoyed your evening. I will pass on your great comments to the team and we look forward to seeing you back again soon. Best Wishes Beverley Hartley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian G wrote a review Feb 2024
1 contribution
Went for sunday lunch Jena and the team were so friendly and helpful , could not have asked for anymore and as for the food it was one of the best sunday lunches ive had in many a year , fresh , hot , tasty and well priced , well worth a try , i will be back very soon
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bev Hartley, General Manager at Palm Court Hotel
Responded 3 weeks ago
Thank you for your fab 5/5 review! I am delighted you enjoyed your Sunday Lunch with us. I will pass on your great feedback to all and we look forward to welcoming you back soon. Best Wishes Beverley Hartley General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$129 - AU$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm court aberdeen, hotel palm court, palm court hotel aberdeen
LOCATION
United KingdomScotlandAberdeenshireAberdeen
NUMBER OF ROOMS
24
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PALM COURT HOTEL (AU$129): 2024 Prices & Reviews (Aberdeen, Scotland) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Palm Court Hotel
Which popular attractions are close to Palm Court Hotel?
Nearby attractions include The Gordon Highlanders Museum (0.4 km), Johnston Gardens (0.6 km), and Ben Reid Garden Centre (0.6 km).
What are some of the property amenities at Palm Court Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Palm Court Hotel?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Palm Court Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Palm Court Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Palm Court Hotel?
Conveniently located restaurants include Thyme out, Rendezvous at Nargile, and Malmaison Aberdeen Bar & Grill.
Are any cleaning services offered at Palm Court Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Palm Court Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Palm Court Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Palm Court Hotel?
Many travellers enjoy visiting St Machar's Cathedral (4.7 km), The Tolbooth Museum (3.5 km), and Provost Skene's House (3.4 km).
Is Palm Court Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.