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Leonardo Hotel Aberdeen - Formerly Jurys Inn

Union Square, Guild Street Union Square, Aberdeen AB11 5RG Scotland
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Traveller (352)
Room & Suite (284)
Dining (108)

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About

#22 of 56 hotels in Aberdeen
Location
Cleanliness
Service
Value
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
24-hour front desk
Wifi
Paid internet
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Banquet room
Meeting rooms
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
VIP room facilities
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish, German, Hungarian and 3 more
3342Reviews24Q+A100Room tips

Reviews
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Craig wrote a review 20 Feb
3 contributions
Perfectly nice hotel, acceptable for business stays, centrally located. Some rooms have a less than perfect view (103 onwards on level 1). Staff are very friendly, helpful and polite. Can't do enough for you. Rooms were clean, although a little on the chilly side. Bathroom was clean and the shower very good, both pressure and temp.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Breakfast area is busy so if you like it quieter, go early
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 1 week ago
Dear Cmvtec, Many thanks for staying recently and thank you for taking the time to leave a review. We appreciate your positive comments and are delighted to hear that you found our location suitable for business stays. It's great to know that our staff made a positive impression on you. We take pride in providing excellent service and creating a welcoming atmosphere for our guests. We have noted your comments about room temperature and will certainly look into it to ensure a more comfortable stay in the future. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris M wrote a review 12 Feb
Wetherby, United Kingdom1259 contributions364 helpful votes
Our tour group was booked at this hotel for one night. It is conveniently located within the same complex as the Railway Station. Reception (on the first floor) was straightforward, and the accommodation was a comfortable and well appointed routine hotel room - overlooking a flat roof area. The buffet breakfast had a wide choice with friendly staff, although it did take some time to obtain some advertised dietary items. In summary we experienced a "Good" rather than "Very Good" city centre stay.
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Date of stay: September 2023
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 2 weeks ago
Dear Travelexperience12 Many thanks for staying recently and thank you for taking the time to leave a review. We're pleased to hear that your tour group chose our hotel for its convenient location within the same complex as the Railway Station. Your feedback about the straightforward reception, comfortable and well-appointed routine hotel room, and a buffet breakfast with a wide choice and friendly staff is appreciated. We apologise for any delay in obtaining the advertised dietary items and will certainly address this matter with our team to improve the efficiency of our service. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah C wrote a review Jan 2024
4 contributions1 helpful vote
Very good value for money. Clean and comfortable room but the staff at breakfast are why I’m giving 5 stars! So helpful & understanding with my daughter’s gluten-free needs. Will definitely be booking to stay here again on our next visit to Aberdeen.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Perfect for coeliacs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 4 weeks ago
Dear C5734POsarahc, Many thanks for staying recently and thank you for taking the time to leave a review. We are thrilled to learn that you had a brilliant stay and found good value for money. It's fantastic to hear that our staff at breakfast were helpful and understanding of your daughter's gluten-free needs. We understand the importance of catering to dietary requirements, and we're delighted to have met your expectations in this regard. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anna O wrote a review Jan 2024
2 contributions
Absolutely delightful staff - a special shout out to Rosa who really looked after us. Comfortable room, bed and bath! Great views, nice bar and delicious food. The only criticism is the size of the chicken skewer...advertised as lunch, but was really an appetiser. Wish we didn't have to leave at 4am!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The air con is tricky to adjust, but everything else is terrific!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 24 Jan 2024
Dear Travel63589629318, Many thanks for staying recently and thank you for taking the time to leave a review. We're delighted to hear that you had an enjoyable stay, and we appreciate your kind words. We're thrilled to know that our staff, especially Rosa, provided you with delightful service and took good care of you. It's great to hear that you found the room, bed, and bath comfortable, enjoyed the great views, and had a positive experience in our bar with delicious food. We appreciate your feedback regarding the chicken skewer size, and we'll certainly take it into consideration for future improvements. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John R wrote a review Jan 2024
Aberdeen, United Kingdom177 contributions130 helpful votes
Considering the age of this hotel, it is still in fine shape. The reception are is very smart and well kept, bar area very pleasant too. My room was very comfortable with a nice deep bath which I really appreciated on that freezing cold December night - although the room temperature was just that bit too cold for me even with the controls at high. I had an early flight in the morning so didn’t have time for breakfast so can’t comment on that. I will definitely stay again - very pleasant.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 11 Jan 2024
Dear John R, Many thanks for staying recently and thank you for taking the time to leave a review. We are delighted to hear that you found our hotel to be in fine shape, and we appreciate your positive comments about the smart and well-kept reception area and pleasant bar. It's great to know that your room was comfortable and that you enjoyed the nice deep bath, especially on a freezing cold December night. We apologise if the room temperature was not to your liking, and we appreciate your understanding. Please be assured that we will review and address this concern to ensure a more comfortable stay for our guests in the future. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janie D wrote a review Jan 2024
2 contributions
Wonderful hotel, absolutely second to none in every respect. The hotel is spotless and our room was beautifully maintained and extremely clean. Rooms have everything you could possibly need and are warm and comfortable. Breakfast was excellent, nicely presented and plentiful, with a wide range to suit individual tastes. Staff here are just lovely-caring, kind and welcoming. Nothing is too much trouble. This break was just the tonic following a packed year and long hours at work and a perfect escape from the busy lifestyle so many of us have today. Our thanks to the hotel team, outstandingly good and we will definitely return!
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Very little on street parking so it’s paid parking in either Union Square or College Street, but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 4 Jan 2024
Good afternoon Janie D, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We're thrilled to hear that you found our hotel to be great. Our team works hard to create a welcoming and aesthetically pleasing environment for our guests. We hope you had a wonderful stay and that you'll consider staying with us again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our priority. We hope to welcome you back again soon! Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Spencer D wrote a review Dec 2023
3 contributions
Spent two nights at this location, situated right on the edge of a shopping center where you'll find the bus and train stations—very convenient. The room was satisfactory, the bed comfortable, and the service was good. I would certainly choose to stay here again if in Aberdeen.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 20 Dec 2023
Dear 361spencerd Many thanks for staying recently and thank you for taking the time to leave a review. We are thrilled to hear that you spent two nights at our location and found it amazing. It's great to know that our proximity to the shopping centre, bus, and train stations was convenient for your stay. We understand the importance of a comfortable room, and we're pleased to hear that the room met your satisfaction, the bed was comfortable, and the service was good. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ggabi wrote a review Dec 2023
Romania487 contributions237 helpful votes
This hotel is located next to the main train station and is connected to the shopping mall. Nothing special, nothing bad. One plus might be the very easy access to the shopping center and the railway station. Parking is located next to the station but you need to walk a bit to reach it.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 20 Dec 2023
Dear ggabi Many thanks for staying recently and thank you for taking the time to leave a review. We appreciate your perspective, and we're glad to hear that you found one plus of our location to be the very easy access to the shopping centre and the railway station. Our convenient location is indeed a key aspect of our hotel, and we're pleased to know that it contributed positively to your experience. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob M wrote a review Dec 2023
1 contribution
Not a great experience in this hotel, room was cold and noisy, very dated and could do with work. I asked to be moved to another room but was told the hotel was full did not seem very full to me…..the breakfast was not great quality and my food was swiped away before I was finished. The reception area/decor is probably best part of hotel and when I arrived my first impressions were positive but don’t be fooled, I’ve had better experiences in a Travel Lodge!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 8 Dec 2023
Dear robmL1415JE, Many thanks for staying recently and thank you for taking the time to leave a review. I am very sorry to read that your recent stay didn't meet your expectations. It's our sincerest wish to make our visitors feel at home, in the most comfortable and luxurious way possible, and I can only apologise that the issues you've raised prevented that. Rest assured, your concerns will be conveyed to our management team. They will thoroughly assess the issues you've raised and explore avenues for improvements. I very much hope you'll be able to return to a Leonardo hotel soon and we'll be able to start to improve your journey as a customer. Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rita H wrote a review Dec 2023
Inverness, United Kingdom30 contributions14 helpful votes
Central location. Comfortable rooms. Nice decor. Lovely staff. OK if not having to park especially with disabilities as quite a trek from carpark and no Disabled areas within area we were told to park. Struggled with the distance and no mention of this in Leonardos Web page. If coming by bus or train would be ok.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: No Drop off point and parking quite a distance away if you struggle with walking. Need to use lifts
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Aberdeen - Formerly Jurys Inn
Responded 5 Dec 2023
Dear Rita H, Thank you very much for staying with us and for leaving a review. We appreciate your positive feedback regarding our central location, comfortable rooms, delightful decor, and the warmth of our staff. It's truly heartening to know that these aspects contributed to your overall experience. We sincerely apologise for any inconvenience you experienced regarding the distance from the car park, especially considering the challenges posed by disabilities. Regarding the parking info, Leonardo Hotel Aberdeen is part of Union Square Shopping Centre which has 2 car parks providing 1700 parking spaces. The nearest car park to Leonardo Hotel Aberdeen is the College Street car park. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$129 - AU$178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn aberdeen hotel aberdeen
LOCATION
United KingdomScotlandAberdeenshireAberdeen
NUMBER OF ROOMS
203
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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LEONARDO HOTEL ABERDEEN - FORMERLY JURYS INN (AU$128): 2024 Prices & Reviews (Scotland) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Leonardo Hotel Aberdeen - Formerly Jurys Inn
Which popular attractions are close to Leonardo Hotel Aberdeen - Formerly Jurys Inn?
Nearby attractions include Aberdeen Maritime Museum (0.3 km), The Tolbooth Museum (0.4 km), and Aberdeen Art Gallery (0.5 km).
What are some of the property amenities at Leonardo Hotel Aberdeen - Formerly Jurys Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a business centre.
What food & drink options are available at Leonardo Hotel Aberdeen - Formerly Jurys Inn?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
What are some restaurants close to Leonardo Hotel Aberdeen - Formerly Jurys Inn?
Conveniently located restaurants include Monsoona Healthy Indian Cuisine, Revolution Aberdeen, and TGI Fridays - Aberdeen Union Square.
Is Leonardo Hotel Aberdeen - Formerly Jurys Inn located near the city centre?
Yes, it is 0.2 km away from the centre of Aberdeen.
Are any cleaning services offered at Leonardo Hotel Aberdeen - Formerly Jurys Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Leonardo Hotel Aberdeen - Formerly Jurys Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Leonardo Hotel Aberdeen - Formerly Jurys Inn?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, Polish, Hungarian, and Lithuanian.
Are there any historical sites close to Leonardo Hotel Aberdeen - Formerly Jurys Inn?
Many travellers enjoy visiting St Machar's Cathedral (2.8 km), The Tolbooth Museum (0.4 km), and Provost Skene's House (0.4 km).
Is Leonardo Hotel Aberdeen - Formerly Jurys Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.