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Malmaison

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#24 of 43 Hotels in Belfast
Certificate of Excellence
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1 room 2 adults 0 children
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Malmaison
Malmaison
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1,305 Reviews from our TripAdvisor Community

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Showing 1,285: English reviews
Dublin
Reviewed 6 May 2015

On arrival at the hotel, the staff were very pleasant and helpful. Slight nuisance that they have no car park, however its so central once we put it in, we didnt have to use it again until home time! Room was great. It was my birthday and they left a little gift in the room for me. so sweet and...

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Helpful?
Thank 01shortie
Kris S, Front Office Manager at Malmaison, responded to this review

Dear 01shortie Thank you for taking the time to provide feedback on your recent stay with us. I am delighted that you enjoyed your stay and hope we have the opportunity to welcome you back in the near future Kind Regards Kris Smith Reception Manager

Coleraine, United Kingdom
Reviewed 3 May 2015

We stayed one night in Malmaison, Belfast. The reception staff were very pleasant and helpful during our visit. Our room was on the third floor towards the back of the hotel. My only critique of the room was the toothpaste japs in the bathroom that housekeeping staff seemed to have missed.....A pet hate of mine.....hence I notice it.! We had...

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Thank garvaghgirl
Kris S, Front Office Manager at Malmaison, responded to this review

Dear garvaghgirl Thank you for taking the time to provide feedback on your recent stay. I am delighted you enjoyed your stay. Hope we have the opportunity to welcome you back in the near future Kind Regards Kris Smith Reception Manager

Austin, Texas
Reviewed 2 May 2015

My stay at Malmaison was good - nothing horrible to complain about - but also just not great either. Overall, I think the hotel looks better online than it does in person. Staff were very friendly and helpful. Breakfast in the restaurant was very good and with good service. The bar had a great look to it - not very...

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2Thank ReseAnne
Kris S, Front Office Manager at Malmaison, responded to this review

Dear ReseAnne Thank you for taking the time to provide feedback on your recent stay. I am delighted you enjoyed the Minibar chocolate! I hope you will consider us for your next visit to Belfast Kind Regards Kris Smith Reception Manager

Pompano Beach, Florida
Reviewed 2 May 2015

While we only spent one night the hotel was nice with a modern updated appeal . The rooms and bath rooms were clean and updated. Their was a nice unusual shaped bar and the staff was very accomidating. The interior and halls are very dark compared to most hotels but is s part of the overall design. Booked a black...

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Thank Eric C
Kris S, Front Office Manager at Malmaison, responded to this review

Dear Eric C Thank you for taking the time to provide feedback ony your recent stay. I am delighted you enjoyed your stay I hope we have the opportunity to welcome you on your next visit to Belfast Kindest Regards Kris Smith Reception Manager

Barnsley, United Kingdom
Reviewed 29 April 2015

Stayed at this hotel on business. Set in a prime location for the city it was a pleasant stay. The room was very spacious and well appointed. Only 10 minutes from the airport it was ideal for my needs. was there on business with little time to sight see. I didn't have any evening meals but breakfast was served well...

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Helpful?
Thank Jim L
Kris S, Front Office Manager at Malmaison, responded to this review

Dear Jim L Thank you for taking the time to provide feedback on your recent stay. I hope you will consider us on your next visit to Belfast Kindest Regards Kris Smith Reception Manager

Reviewed 28 April 2015 via mobile

I booked the Malmasion as a surprise for my fiancées birthday. It cost £190 for one night bed and breakfast. We found excrement on a towel in the bathroom. My fiancée was close to putting the towel on her head.To our disgust,we visited reception to complain,the receptionist asked us to wait on the duty manager,the duty manager decided the best...

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6Thank leerulzsevere
Lisa S, General Manager at Malmaison, responded to this review

Dear leerufsevere Thank you for your comments posted on Tripadvisor and I am delighted that we have been able to discuss this together. Look forward to welcoming you both back very soon. Best Wishes Lisa Steele

Brisbane, Australia
Reviewed 26 April 2015

Great location just across the road from Victoria Centre which is great shopping, and plenty of restaurants to but didn't like this hotel much, is ok, friendly helpful staff and clean rooms but very dark!!

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Thank Helen A
Kris S, Front Office Manager at Malmaison, responded to this review

Dear Helen A Thank you for taking the time to provide feedback on your recent stay. I am glad you enjoyed our close proximity to the shops. I hope you will consider us on your next visit to Belfast Kindest Regards Kris Smith Reception Manager

Dublin, Ireland
Reviewed 20 April 2015

We stayed for one night in this hotel. The staff were very friendly and helpful and rooms were comfortable. The only slight problem was the breakfast in the morning where we had to ask a second time for our teas and coffees. We would certainly return.

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1Thank valeriebeatty
Kris S, Front Office Manager at Malmaison, responded to this review

Dear Valeriebeatty Thank you for taking the time to provide feedback on your recent stay. I look forward to welcoming you back on your next visit to Belfast Kind Regards Kris Smith Reception Manager

omagh
Reviewed 20 April 2015 via mobile

Has to be one of the best hotels I've stayed in belfa st. Central as well. Rooms were lovely. Car park is very handy to hotel. Special mention regarding their staff who I found were brilliant. Lovely girl on checkin (she was pregnant) not sure of her name was so helpful and mannerly and nothing was a bother to her....

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Thank juli_8
Kris S, Front Office Manager at Malmaison, responded to this review

Dear Juli_8 Thank you for taking the time to provide feedabck on your recent stay. I am delighted you enjoyed your stay and I will make sure Violetta recieves her personal mention. I hope we have the opportunity to welcome you back in the near future Kindest Regards Kris Smith Reception Manager

Dublin, Ireland
Reviewed 19 April 2015 via mobile

Cool atmosphere, nicely decorated, and service was excellent. He staff were so helpful. Rooms are a good size. Breakfast options & food was great. Rooms could do with a little TLC, starting to be a little worn. No AC. Fan provided, but wouldn't like to be there on a hot day.

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Thank Exploring365
Kris S, Front Office Manager at Malmaison, responded to this review

Dear Exploring365 Thank you for taking the time to provide feedback on your recent stay. Delighted you enjoyed your stay Hope we have the opportunity to welcome you back in the near future Kindest Regards Kris Smith Reception Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Malmaison Brasserie - Belfast
Malmaison Brasserie - Belfast
Cuisines: European, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities

Additional Information about Malmaison

Address: 34 - 38 Victoria St, Belfast BT1 3GH, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast > Golden Mile
Price Range: $185 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison 4*
Number of rooms: 64
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Also Known As:
Malmaison Hotel Belfast
Malmaison Belfast, Northern Ireland
Hotel Style:
#16 Luxury Hotel in Belfast
#20 Family Hotel in Belfast
#22 Romantic Hotel in Belfast
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison staff and other travellers.
9 questions
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Questions? Get answers from Malmaison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't know”
graemen2014, 13 Apr 2017 | Read review
“No air con, so you may want to open a window in warm weather; choose a room facing on to the courtyard rather than the busy main road.”
johngT5641IT, 20 Mar 2017 | Read review
“Best cocktails in Belfast”
clairedowney1976, 19 Mar 2017 | Read review
“Be nice when dealing with people !! thats all it takes”
EJI3775, 24 Feb 2017 | Read review
“Avoid the road facing rooms as it can get a little busy.”
  • Expensive
556PaulC, 19 Feb 2017 | Read review
5 of 5