Very poor. Uncomfortable room, unavailable to sleep in bed it was so bad. Cut lip on a broken drinking glass in the restaurant. When told the staff there, they did nothing. Discussed all this with one of the managers when checking out. Was told we should have said something…
Would highly recommend. Excellent experience from checking in. Comfortable room with complentary extras for our special occasion which were so unexpected. Breakfast was lovely and all staff very welcoming.
One night stay to see show at The Opera House next door, arrived early hoping to drop off our luggage but our room was ready - fantastic service,room spacious , clean & such a comfortable bed. Every member of staff we encountered were very friendly, a credit to the hotel - Hotel…
The room was fine, the bed very comfortable but the shower didn’t work and the bathroom was not clean. Dirty plates at breakfast. Piano lounge was dated and the bar area was grubby , seating worn and table wasn’t clean.
I took my daughter and son to the Europa Hotel for 2 nights fir my sons birthday! The hotel was lovely I have no complaints about anything we could not of been happier with our stay, the main reason for this was the wonderful member of staff at front desk ALLE he was full of…