If people are the mark of a good hotel then the Fitzwilliam deserves its 5* rating. Amy in reservations got the ball rolling, arranging my booking in double quick time with buckets of laughter and local knowledge to get a quick but multi-purpose trip sorted. Reception were…
Excellent hotel having stayed here for one night I wish I had of been able to stay longer , we where greeted the minute we came through the door of the hotel and made to feel very welcome straight away, the lady on reception was very friendly and helpful , lovely good size room…
First visit to Belfast. Choose the Fitz William because of its location. Was not disappointed. Close to everything The buses, tours, pubs, restaurants all on doorstep The hotel was excellent. Friendly reception , excellent decor throughout and bedroom extremely comfortable. …
Overall the hotel is very nice. The rooms, common area and service is 5*. The reason for my 4* rating and driving me to try another hotel is the terrible WiFi and cell service in some of their rooms. This has happened to me in three different rooms. Both the Virgin WiFi and the…
We were very disappointed and dissatisfied with our stay. We booked the 'Fitz is 10' package which included 2 birthdays cocktails, a welcome plate and breakfast. My experience started poorly and got worse from there. Firstly I did not feel extremely welcome as I would expect…