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Holiday Inn Express Newport

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548 Reviews from our TripAdvisor Community

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Showing 537: English reviews
Reviewed 23 November 2015 via mobile

Could not fault this stay. Great welcome, all paperwork was ready so very swift check in. Normal express room. Nice decor and spotless. Coffee and tea and hair dryer. Reception helped out with directions and where to eat as could have but did not want to eat in. Breakfast first class with hot and cold buffet selection. So far the...

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Helpful?
Thank Ron I
philippa e, Front Office Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for your review, I am delighted to hear you had an excellent stay with us. We pride ourselves on our high levels of customer service and I am pleased to read that you experienced this when you stayed with us. We are currently under going a soft bedroom refurbishment and I look forward to welcoming...

Northants
Reviewed 23 November 2015

I have stayed at this hotel twice when I have been working in the local area. This is a very basic HI Express. Staff this time round not as good as the first time I stayed, the chap on reception was nice and helpful but the bar staff and waiting staff could do with cracking a smile. My room I...

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Helpful?
Thank Sunshine1041
philippa e, Front Office Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for your loyalty as an IHG Rewards member and for taking the time to write a review about your stay with us. I am disappointed that you did not receive the high level of customer service we pride ourselves on, I would like to assure you that this is not our usual standard. Please accept...

London, United Kingdom
Reviewed 21 November 2015

Pleasant welcome at Reception from friendly staff. Room a little tired but bed clean and comfortable. Broken curtain track and old towels were a little disappointing - but I was here to sleep and I was able to. Breakfast standard/limited HIE stuff but why hide the trays? As the breakfast room was very busy and with everyone up and down...

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Helpful?
Thank JonnyBerlin
philippa e, Front Office Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at our hotel, it is always lovely to hear from returning guests. I am pleased to read that you had a pleasant welcome from my team during your stay. We are currently under-going a soft refurbishment in all of our guest bedrooms which should be completed by...

Lewes, England, United Kingdom
Reviewed 19 November 2015

I stayed here one night and was very pleased with the accommodation. The room was a nice size. Apart from the comfy double bed there was a large tv and a small sofa, a full length mirror, a lovely bright, clean bathroom with a large shower cubicle, a hair drier, shower gel and shampoo was also provided. The staff were...

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Helpful?
Thank Celia D
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear Cleia D, Thank you so much for taking the time to provide a review of your recent stay at the Hotel. I am pleased to hear that you enjoyed your stay with us. It is always a pleasure to read such a positive review, we truly value your feedback. We hope you will visit us again in the near...

Manchester
Reviewed 14 November 2015

I have stayed here 30 nights plus in the last 3 months. It is a really well run and efficient hotel. The hotels is modern with rooms that are well sound proofed and comfortable. House keeping is efficient and rooms are always well cleaned. Breakfast is the usual basic menu you get at HIX but it is always well prepared....

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Helpful?
Thank Ian B
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear Ian B, Firstly, I would like to thank you for your lovely review regarding your stay with us we appreciate you taking the time to leave us feedback. It is wonderful to hear that you have remained loyal to the HIE brand. I am thrilled to gain such positive feedback concerning our hotel, and the team, and to read...

Cardiff, United Kingdom
Reviewed 14 November 2015

Stayed at this hotel for one night on a Friday evening. Smooth check in and room was clean and adequate. Breakfast was good the next morning. A restricted menu was on offer for an evening meal as it was a weekend.

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Helpful?
Thank ltj-1964
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear ltj-1964, Thank you for taking the time to provide a review of your recent stay with us, I am pleased to see that you found your check-in to be smooth and your room was adequate for your stay. I am also pleased to see that you found our breakfast to be to your liking. We hope to welcome you...

Reading, United Kingdom
Reviewed 10 November 2015

I've stayed in HIE hotels for several years in various locations both in and outside the UK and always found them of a high standard although certainly not characterless. Features such as breakfast included in the rate and, finally, 'free' wifi are plus points for me. Also, by booking ahead, I feel the rate offered good value. Here, the reception...

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Helpful?
Thank RichieRock
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear RichieRock, Thank you for taking the time to provide a review of your recent stay at the Hotel, I am pleased to see that we exceeded your expectations, and that you found the free wifi to be an added bonus to your stay, we pride ourselves on delivering the best welcome and customer experience to all our guests. By...

London, United Kingdom
Reviewed 9 November 2015

First time at a Holiday Inn Express and i am definetly won over!! Fantastic hotel…clean, modern and fantastic staff...well done!! Parking was free and had plenty of spaces. Breakfast was great....fresh and plenty. Wifi...brilliant, best I’ve had in any hotel. We were on the ground floor so that properly helped get good signal. Staff....fantastic and very helpful. A credit to...

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Helpful?
Thank Sam J
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Sam, Thank you for your kind comments regarding your experience throughout your stay. I am thrilled to gain such positive feedback concerning our hotel and to read that you would recommend us above our competitors is fantastic!. From myself and my team thank you so much for choosing us as your first choice for accommodation. I look forward to...

London, United Kingdom
Reviewed 3 November 2015

Spent a long weekend here. Hotel is kept extremely clean, the staff are friendly and efficient, and the beds were very comfortable. There was a large group of boys from Northern Ireland staying here for some sporting event, and we expected a long wait at breakfast, but the staff were constantly refreshing drinks and food so no problems at all....

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Helpful?
Thank IMUK
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to write such a lovely review on the our hotel. It is with great pride to read that you found the staff to be friendly and efficient, the Hotel clean and the beds were comfortable during your stay. I look forward to welcoming you back to the hotel again very soon...

Wokingham, United Kingdom
Reviewed 1 November 2015

I stayed here because it was half a mile from the office where I was working. I had a friendly welcome and a nice big room. I would say the lighting provided ambience rather than bright light but they are doing up the rooms so hopefully that will be improved. I ate in the evening and it was reasonable grill...

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Helpful?
Thank lyndac00per
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Lynda, Thank you for taking the time to write a review concerning your recent business trip. I am pleased to read the comments regarding the hotel and our offerings. Correctly we are currently renovating all of our guest bedrooms which will hopefully be completed by December 2015. I hope that on your next visit you get to experience one...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Choose the good-value Holiday Inn Express Newport hotel for convenient links to the M4 and Cardiff. Holiday Inn Express Newport is 20 minutes' drive from Cardiff city centre and 30 minutes' from Cardiff International Airport, with plenty of complimentary parking .Our handy location beside Celtic Springs Business Park, 6 miles from Newport town centre, puts local companies on your doorstep. You can check email with free wireless Internet available throughout. Make yourself comfortable on a leather sofa in the bar and chat to friends over a beer. Invite 10-55 people to an event in our 5 naturally lit meeting rooms, all equipped with LCD projectors and wireless Internet. Holiday Inn Express Newport offers a free continental breakfast with selected hot items each morning and under-18s stay for free in our Family rooms. It's just 12 miles to sports events in Cardiff's Millennium Stadium and nights out in Cardiff Bay's lively bars. We are delighted all of our guestrooms have now been refurbished and have a completely new look. We have added in lots of extra features including irons, ironing boards and better hair dryers to make sure that you have even more home comforts when you are away from home. ... more   less 

Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: $65 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newport 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newport staff and other travellers.
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Staffordshire, United Kingdom
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Questions? Get answers from Holiday Inn Express Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go higher than the second floor”
 of 5 bubbles Ant1421, 27 Dec 2016 | Read review
“We had a ground floor room overlooking car park so was able to park car outside of our bedroom window. Very peaceful.”
 of 5 bubbles pbmcm1945, 4 Dec 2016 | Read review
“If you are looking for a quiet room ask for one facing the car park.”
 of 5 bubbles giannir, 3 Dec 2016 | Read review
“Room 37 is right at the end of the corridor so no one walking past during the night”
 of 5 bubbles Y2658XMemmar, 25 Nov 2016 | Read review
“Higher floors which look over the car park are the quietest”
 of 5 bubbles 38Edward, 10 Nov 2016 | Read review
5 of 5