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Holiday Inn Newport

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Holiday Inn Newport
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503 Reviews from our TripAdvisor Community

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Showing 497: English reviews
South Wales
Reviewed 10 March 2017

We booked the restaurant for about 25 family members on a Saturday night (25th Feb) to celebrate a double wedding anniversary for myself and my parents. We got there and the table was laid out so well. It was only as we got there that we found out that 4 people had dropped out so we had to explain to...

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Helpful?
Thank Rebecca C
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Dear Rebecca, Thank you for taking the time and trouble to give us feedback following your double wedding anniversary celebration for yourself and parents. I was delighted to learn that my colleagues ensured you were able to enjoy the event and I know they will be highly motivated by your comments. Thank you for your custom and positive feedback and...

A TripAdvisor Member
Level Contributor
445 reviews
174 hotel reviews
158 helpful votes
Reviewed 9 March 2017 via mobile

It's a very dated hotel that could do why a face lift, I had an exec room and it was very nice again dated but comfy and clean. The staff are really helpful and friendly always greet you when they pass. Food was ok not fantastic but ok, breakfast was good plenary of choice, overall good price and not a...

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1Thank A TripAdvisor Member
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to post a review in regard to your recent 3 day stay with us. I was pleased to learn you enjoyed the friendliness of my colleagues, the cleanliness of your room and breakfast selection. I note your comment on decor and assure you that we continue to invest in our product. Thank...

Reviewed 4 March 2017 via mobile

We had a 3 night stay bridging the end of February and start of March - in Newport for my Dad's funeral on 1st March. Executive bedroom was comfortable, free water and orange juice each day, bath robes provided Breakfasts were good, good choice of evening meals and snacks, reasonably priced. Small swimming pool but lacks sauna and steam room....

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Helpful?
Thank Mike G
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your stay at the hotel whilst attending the funeral of your father. I was delighted to learn that you appreciated the hospitality provided by my colleagues as well as the quality of your room and the food provided Thank you for your custom and feedback and hope...

Reviewed 2 March 2017

Good staff. Good breakfast. If the heating would have worked, it would have been wonderful. Having a pool was great. Being clean was great. Small gazebo covered my head while vaping. I really wanted to give the highest score

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Helpful?
Thank Saikuona A
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your stay at the hotel. I was delighted to learn that you enjoyed the hospitality provided by my colleagues and the breakfast provided. I note your comment on heating. Thank you for your custom and feedback.

Glasgow, United Kingdom
Reviewed 2 March 2017

Stayed here on business for 4 nights. Staff all very helpful, food good choices and varied menus with the option of A La Carte and the bar menu. Food good value for money. Breakfast was also pretty good and had everything. Personally I would have preferred a better selection of cold meats and cheeses. Both the gym and pool are...

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Helpful?
Thank Dougie_123
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel on business with colleagues. I was pleased to learn that you in particular appreciated the hospitality provided by my colleagues and the quality and choice of our food available. Thank you for your custom and feedback

Bristol, United Kingdom
Reviewed 25 February 2017 via mobile

Clean and tidy and convenient for Newport. Staff very good on reception and in the bar. Executive room was nice and upgraded as platinum IHG member. Car park large enough and big food portions unlike some chain hotels.

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Thank MILLYDM
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel. I was pleased to learn, as an IHG Platinum Rewards member, that you enjoyed the location, hospitality, and room. Thank you for your custom and feedback

Newport, United Kingdom
Reviewed 19 February 2017 via mobile

Stayed here for a night with my partner, checking went smoothly even though we arrived quite late due to a function else were. Room was clean and high standard of finish, could not fault the room service team 😊 Breakfast was acceptable but not one for a morning breakfast but no complaints from my partner lol check out process was...

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Helpful?
Thank Bethan S
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel whilst attending a function in the area. I was pleased to learn that you enjoyed the experience especially comfort of room and service delivered by my colleagues. Thank you for your custom and positive feedback

Culcheth, United Kingdom
Reviewed 14 February 2017 via mobile

Positives: Friendly staff, good breakfast served very quickly Negatives Woeful decor which is out of date and in a poor condition. No lift which I find amazing in a hotel who hold a HI franchise. Wifi was slow and intermittent. Dinner was poor - simple sausages and mash served in a strange way. Walls were thin between rooms so felt...

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Helpful?
Thank Giles L
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to provide us with feedback in regard to your recent stay at the hotel. First and foremost please accept my apologies that you were not totally satisfied with the experience. Whilst I was pleased that you enjoyed the hospitality provided by my colleagues I note your comments on how we could have made the...

Leeds, United Kingdom
Reviewed 12 February 2017 via mobile

The hotel is fine, right next to the M4 so easy to find, rooms were dated but clean and adequate, the high point was without doubt the service, the staff were very good, much better than you would expect in this standard of hotel, one in particular was a lady serving food in the bar, friendly, accommodating, and noticeable better...

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Helpful?
Thank Robin L
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel. I was delighted to learn that you found our location accessible and enjoyed the experience in particular the hospitality provided by all my colleagues especially on the bar. Thank you for your custom and feedback

Reviewed 3 February 2017 via mobile

Stayed at the Holiday Inn at Newport at the beginning of February. Plenty of parking which is good due to travelling with a 4x4 and trailer. Room is fine with all expected ( I am an IHG member so not sure if that makes a difference) Room has sky sports (bonus) as this is unusual I find around the country,...

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Helpful?
Thank Andrew M
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel whilst in the area. I was pleased to learn that you enjoyed the experience in the main and would return where I trust we will be able to demonstrate improvements which you believe would have made your stay even better. Thank...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome is just the beginning at the Holiday Inn Newport. Whether you are travelling for business or leisure the Holiday Inn Newport hotel will make your trip a success. Offering 119 well appointed ensuite bedrooms all with air conditioning, High Speed Wireless Internet connection, satellite channels and In-house movies.The hotel is situated just off junction 24 of the M4 with free ample car parking. The thriving cities of Bristol & Cardiff are within a 30 minute drive and it s only a short journey to the Wye Valley or the Brecon Beacons. Take a round of Golf at the Celtic Manor Resort home of the Ryder Cup in 2010, situated opposite the hotel.The Millennium Stadium hosts a variety of events and is only a 10 minute train journey from Newport. We offer an extensive range of Conference facilities with our largest suite accommodating up to 500 delegates. Click on the meetings tab for further details.Harpers bar is a place for work & relaxation with wireless access and an extensive bar & lounge menu. Harpers restaurant provides a tempting choice of cuisine prepared to the highest culinary standard by our international kitchen team. Take advantage of our resident only leisure facilities with heated indoor pool.With our experience and commitment to our guests, we are the ideal choice. ... more   less 

Additional Information about Holiday Inn Newport

Address: The Coldra, Newport NP18 2YG, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: $99 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Newport 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Holiday Inn Newport Hotel Newport
Holiday Inn Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Newport staff and other travellers.
1 question
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask reception”
, 1 Mar 2017 | Read review
“Ask for a larger room overlooking the car park.”
Dougie_123, 1 Mar 2017 | Read review
“Don't travel here”
PaulM390, 28 Dec 2016 | Read review
“Furthest from the restaurant/bar. Ours (360) was perfectly quiet despite Christmas parties underway.”
DealVeterans, 5 Dec 2016 | Read review
“Ground floor rooms have easy access from reception”
Otto148, 14 Nov 2016 | Read review
5 of 5