We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

New House Country Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
New House Country Hotel
New House Country Hotel
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

503 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 496: English reviews
Cardiff, United Kingdom
Reviewed 4 days ago NEWvia mobile

Some of the hotel looks run down such a carpets etc but the service is friendly and welcoming. Wedding prices are extortionate and you may have to share the hotel with another wedding party on the same day as they don't offer exclusive hire. Don't be fooled into paying the extortionate price for the rolling hills in the back ground...

 Report
Helpful?
Thank Shazz C
Reviewed 1 week ago via mobile

This is a really lovely hotel with lots of character and a real oasis in Cardiff. Wonderful views over the city. Very friendly place. The rooms are well appointed but too hot. It would be good to be able to get fresh air in the rooms and have a lower temp. Otherwise 5 star. Breakfast was good.

 Report
Helpful?
Thank Ladderinthebush
Reviewed 2 weeks ago via mobile

I've never written a review about this hotel but I really should have done as we've had so many wonderful times here - countless Valentine's days, mother's days, wedding anniversaries, afternoon teas but most importantly our wonderful wedding day in August 2013 and more recently we spent New Year's Eve there for my husband's 40th birthday. Everything about this place...

 Report
Helpful?
Thank Claire W
London, United Kingdom
Reviewed 2 weeks ago

We stayed in the hotel over the Christmas period (B&B only - no additional meals), so that we could visit family nearby without over-filling their houses. The hotel went to a reduced menu over the key Christmas days (soup and sandwiches only at lunch and dinner time), but this did not cause us an issue. We mostly ate meals at...

 Report
Helpful?
Thank Jenny P
bribane
Reviewed 2 weeks ago

Totally loved our stay for Christmas, the lunch was wonderful, also thank you so much to the wonderful staff. We had 4 generations attending and all loved it, so beautifully presented. Loved the large sitting rooms and dining rooms, totally relaxing. The rooms are very large and comfortable, we had great views at the front of the hotel. I really...

 Report
Helpful?
Thank brissiegirl1
Reviewed 3 weeks ago via mobile

With family living a couple of miles down the road in a lovely house which bursts at the seams at Christmas - this hotel has been our night time retreat for the last two years! The rooms are extremely comfortable, the staff efficient and friendly, and the view unsurpassed. Highly recommended!

 Report
Helpful?
Thank Christine F
Reviewed 3 weeks ago

My daughter and son in law chose this beautiful setting for their wedding on 3rd December 2016-and fabulous it was! We booked a two night stay- they Friday and Saturday.The rooms we all had were beautifully decorated and appointed.As I arrived with the wedding cake in the boot the cake slide and the bottom tier collapsed.There was no panic as...

 Report
Helpful?
Thank sandra elizabet... t
Liverpool
Reviewed 4 weeks ago via mobile

Stayed one night in December with work colleagues. Great service from the staff and the hotel and grounds are beautiful. With large warm comfortable rooms and a filling breakfast this a hotel I will definitely return to.

 Report
Helpful?
Thank Joey3Liverpool
Manchester, United Kingdom
Reviewed 4 weeks ago

Booked this hotel as I was doing business in the local area. I was travelling quite late and when coming from Cardiff there is no signage to help you locate it. Needless to say I passed it but on my way back there is a large sign. The staff were pleasant and helpful and the rooms were ample and well...

 Report
Helpful?
Thank kevinmck
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay with us at The New House. I do hope you will be back to stay with us again in the future.

West Sussex, United Kingdom
Reviewed 11 December 2016

We visited the hotel to attend a family event nearby, the reception and service were very good. We had an excellent view of fields, and very unusually for Wales lots of sheep !! The accommodation was very good with plenty of room, also the shower was good. We sat in the bar area in the evening and the service was...

 Report
Helpful?
Thank B S
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay with us at The New House. I do hope you will be back to see us again in the future.

478 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (128)
Viewed
Hotel & Grounds (32)
Viewed
Room/Suite (26)
Viewed
Bathroom (12)
Viewed
View from Room (14)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (34)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (342)
Viewed
Amenities (29)
Viewed
Charlotte Room (55)
Viewed
Countess Room Bridal Suite (70)
Viewed
Large Standard Room (46)
Viewed
Dining (26)
Viewed
Standard Room (44)
Viewed
The Hotel (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Dining (3)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cardiff hotels
7.8 km away
Park Plaza Cardiff
Park Plaza Cardiff
#4 of 75 in Cardiff
2,037 reviews
7.1 km away
Lincoln House Private Hotel
8.7 km away
Novotel Cardiff Centre
Show Prices
Show Prices
Show Prices
8.2 km away
Premier Inn Cardiff City Centre Hotel
7.8 km away
Hilton Cardiff
Hilton Cardiff
#10 of 75 in Cardiff
2,759 reviews
8.6 km away
Clayton Hotel, BW Premier Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Situated on the fringes of Cardiff nestling amongst the Welsh hills, the privately owned 4 star New House Country Hotel & Sequoias Restaurant boasts unrivalled views over the city and beautiful Vale of Glamorgan. The open fires, exquisite furnishings, fully equipped function suites, beautifully restored bedrooms and the stunning Sequoias restaurant combine to create the perfect atmosphere in which to relax and unwind. ... more   less 

Additional Information about New House Country Hotel

Address: Thornhill Road, Cardiff CF14 9UA, Wales (Formerly BEST WESTERN PLUS New House Country Hotel)
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $149 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New House Country Hotel 4*
Number of rooms: 37
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity and Agoda so you can book your New House Country Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Cardiff
Cardiff Best Western
New House Country Hotel Cardiff, Wales
Hotel Style:
#1 Business Hotel in Cardiff
#1 Luxury Hotel in Cardiff
#12 Family Hotel in Cardiff
#18 Romantic Hotel in Cardiff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from New House Country Hotel staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from New House Country Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had Room 13, which faces the beautiful view at the front of the hotel. The view is fabulous, so do specify that when booking.”
 of 5 bubbles JennyP415, 5 Jan 2017 | Read review
“Room 12 has a balcony with fabulous views”
 of 5 bubbles sandraelizabetht, 26 Dec 2016 | Read review
“Get a room overlooking the front fields”
 of 5 bubbles bs287, 11 Dec 2016 | Read review
“Any room is good the ones at front of hotel have a spectacular view over Cardiff Bay.”
 of 5 bubbles martinf997, 1 Nov 2016 | Read review
“rooms at the front have beautful views down towards cardiff bay.”
 of 5 bubbles Stormy234, 21 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay