We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Clayton Hotel, BW Premier Collection

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Clayton Hotel, BW Premier Collection
Clayton Hotel, BW Premier Collection
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,908 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,814: English reviews
Start your review of Clayton Hotel, BW Premier Collection
 Click to rate
Swindon, United Kingdom
Reviewed yesterday NEW

Booked this hotel as it was bang in the middle of Cardiff's busy St Mary's Street with all the restaurants bars and night life. My wife and I were staying here for the night for our anniversary. (25/02/2016) What a fabulous welcome we received from Catherine (Cat) on reception she made us feel truly welcome and was chatty, knowledgeable and...

 Report
Helpful?
Thank troyswatkins
Nairobi, Kenya
Reviewed yesterday NEW

Stayed at Clayton Hotel over this years valentine period and had a delightful trip. The room was lovely, comfortable, and very clean. It also had a great view as it was a King Room that has expansive city views. The hotel was located in a very central location, centre of town with shops and local amenities and eateries within 5...

 Report
Helpful?
Thank JamieKariuki
ClaytonHotelCardiff, Guest Relations & Quality Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear JamieKariuki, Thanks for taking the Time to post a review on TripAdvisor, i'm glad you enjoyed your Valentines stay with us and the rose petals in the room. I do hope we get to welcome you back soon. Kind Regards, Jason Court Guest Relations & Quality Manager

Kuala Lumpur
Reviewed yesterday NEWvia mobile

Very friendly service by the front office staff. As I checked in, I asked for some directions, the staff took the trouble to print out a map for me and also tried to find out the best possible way to get there. Hotel is conveniently located where it's near to the train station and also town. Will stay here again...

 Report
Helpful?
Thank Salbiah K
ClaytonHotelCardiff, Guest Relations & Quality Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear Salbiah K, Thanks for taking the time to post a review on TripAdvisor. I'm thrilled you got to experience the friendly service that all our guests have come to expect from us here at Clayton Hotel Cardiff. I will pass on your compliments to the team they will be delighted. We look forward to welcoming you back on your...

Reviewed 2 days ago NEWvia mobile

This was our second time here with the kids. Great location right in the City (yet didn't hear a peep from outside on the 8th floor), comfy family size room, free wifi, fantastic breakfast, and a nice quiet floor which I was expecting on a fri night. Booked direct and received a super helpful service :-)

 Report
Helpful?
Thank Emma W
ClaytonHotelCardiff, Guest Relations & Quality Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear Emma W, Thanks for taking the time to post a review on TripAdvisor. I'm delighted you enjoyed your time with us and do hope we get the chance to welcome you back soon. Kind Regards, Jason Court Guest Relations & Quality Manager

Lewes, United Kingdom
Reviewed 2 days ago NEWvia mobile

The Clayton could not be better located for Cardiff Central Station or the pedestrianised city centre. It is very much in the mould of a Premier Inn, but less expensive. My room was well appointed with free wifi that worked. The window looked onto an atrium and could not be opened, which was a bit of a minus. Breakfast was...

 Report
Helpful?
Thank uglboo
ClaytonHotelCardiff, Guest Relations & Quality Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear uglboo, Thanks for reviewing your recent stay with us on TripAdvisor. I'm glad you enjoyed your time with us and hope to welcome you back soon. Kind Regards, Jason Court Guest Relations & Quality Manager

North West, United Kingdom
Reviewed 2 days ago NEW

Review collected in partnership with Best Western GB
 Report
Helpful?
Thank K4126GInicolas
ClaytonHotelCardiff, Guest Relations & Quality Manager at Clayton Hotel, BW Premier Collection, responded to this review

Coventry, United Kingdom
Reviewed 4 days ago NEW

Excellent hotel,friendly staff,spotlessly clean,breakfast to die for. Would book again Near to all amenities,St davids shopping centre,Cardiff castle ,millennium stadium and A 10 minute drive to Tiger bay.

 Report
Helpful?
1Thank micheak
ClaytonHotelCardiff, Guest Relations & Quality Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear michaek, Thanks for taking the time to post a Review on TripAdvisor, I'm delighted you enjoyed your Birthday celebration here with us and we hope to welcome you back again soon. Kind Regards, Jason Court Guest Relations & Quality Manager

lymington
Reviewed 4 days ago NEW

An over night stay with grandson who is at University. We came by train for which the hotel is extremely well placed being a very short walk away. Could not have had better service. All staff were extremely pleasant and helpful. Rooms were comfortable and very quiet with a good view of the City. There was a good choice at...

 Report
Helpful?
Thank tony483
ClaytonHotelCardiff, Guest Relations & Quality Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear tony483, Thanks for taking the time to post a review on TripAdvisor. I'm delighted you enjoyed your time with us and will pass on your compliments to the team they will be delighted. We look forward to welcoming you back soon when you visit your grandson again. Kind Regards, Jason Court Guest Relations & Quality Manager

Birmingham, United Kingdom
Reviewed 5 days ago NEW

We secured a weekend on secret escapes for an off peak weekend. The bedrooms are comfortable and clean. Despite a number of stag and Hen does using the accommodation as well we had a quiet time. the breakfast buffet was plentiful and hot. the location is excellent for the station and sight seeing.

 Report
Helpful?
1Thank David P
ClaytonHotelCardiff, Guest relations & Quality Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear David P, Thanks for reviewing your recent stay with us on TripAdvisor, I'm delighted you enjoyed your time and hope to welcome you back soon. Kind Regards, Jason Court Guest Relations & Quality Manager

Boston, Massachusetts
Reviewed 6 days ago NEWvia mobile

We knew we were in trouble when we asked for a quiet room and were told that our room should be fine but if there is an issue just call the desk as we have someone on duty after 11pm to walk the halls to settle down any noise. Never heard of such a thing. Room was on 9th floor,...

 Report
Helpful?
Thank Linda R
ClaytonHotelCardiff, Guest Relations & Quality Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear Linda R, Thanks for taking the time to post a review on TripAdvisor, I'm disappointed to read your comments regarding your recent stay, we continually monitor and action guests comments in order to improve our offering for future guests so I do appreciate your honest feedback. May I assure you that we have security as you mentioned on weekend...

692 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (306)
Viewed
Bathroom (22)
Viewed
Dining (15)
Viewed
Room/Suite (76)
Viewed
View from Room (40)
Viewed
Hotel & Grounds (24)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (128)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (355)
Viewed
Amenities (30)
Viewed
Double Room (55)
Viewed
Double with Single Bed Room (53)
Viewed
King Room (55)
Viewed
Dining (32)
Viewed
The Hotel (76)
Viewed
Triple Room (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cardiff hotels
0.8 km away
Park Plaza Cardiff
Park Plaza Cardiff
#4 of 75 in Cardiff
2,080 reviews
0.6 km away
Novotel Cardiff Centre
0.7 km away
Premier Inn Cardiff City Centre Hotel
Show Prices
Show Prices
Show Prices
0.2 km away
Radisson Blu Hotel, Cardiff
0.8 km away
Hilton Cardiff
Hilton Cardiff
#11 of 75 in Cardiff
2,828 reviews
1.6 km away
Future Inn Cardiff Bay
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Clayton Hotel, in Cardiff City Centre opened on the 16th May 2011. Millennium Stadium is only a short walk from the hotel. The 12-story Clayton hotel Cardiff comprises of 216 air-conditioned guest rooms as well as bar, restaurant and meeting rooms. Facilities at a glance: •216 air-conditioned guest rooms• FREE Broadband & wireless internet access•Cardiff city centre Hotel•View Restaurant and Bar•Dedicated Business centre - 7 state-of-the-art Cardiff conference rooms. ... more   less 

Additional Information about Clayton Hotel, BW Premier Collection

Address: St. Mary Street, Cardiff CF10 1GD, Wales (Formerly Clayton Hotel, BEST WESTERN PREMIER Collection)
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $93 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel, BW Premier Collection 4*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda and Cheap Tickets so you can book your Clayton Hotel, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clayton Hotel, BW Premier Collection Cardiff, Wales
Hotel Style:
#2 Green Hotel in Cardiff
#3 Luxury Hotel in Cardiff
#5 Business Hotel in Cardiff
#7 Family Hotel in Cardiff
#9 Romantic Hotel in Cardiff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Clayton Hotel, BW Premier Collection staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Clayton Hotel, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a King room on the 7th floor with a fantastic view.”
 of 5 bubbles troyswatkins, 26 Feb 2017 | Read review
“Choose front as back looks over railway station”
 of 5 bubbles micheak, 23 Feb 2017 | Read review
“Al, rooms are lovely. Some can sleep 3 people which is handy if travelling with friends.”
 of 5 bubbles J8208UYelizabethg, 20 Feb 2017 | Read review
“Floor 10 facing into enclosed area”
 of 5 bubbles DaZoMu, 20 Feb 2017 | Read review
“On Rugby Match days rooms from the 4th floor upwards appear to be the quietest”
 of 5 bubbles Lairy2015, 13 Feb 2017 | Read review
5 of 5