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Copthorne Hotel Cardiff-Caerdydd

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Traveller (286)
Room & Suite (192)
Dining (55)
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Overview
  • Excellent22%
  • Very good40%
  • Average25%
  • Poor9%
  • Terrible4%
Travellers talk about
“retail park”(54 reviews)
“lake view”(18 reviews)
“city centre”(82 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
29 Jul.30 Jul.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,228)
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All reviewsretail parklake viewcity centrebit datedleisure facilitiessteam roomclub roomironing boardbusy roadone night staybuffet stylefree parkingnight's sleepsaturday nightafternoon teayogurttesco
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1 - 5 of 1,206 reviews
Reviewed 2 days ago

Review collected in partnership with MillenniumHotels.com
Reviewed 4 days ago via mobile

The room may have been smaller than most hotels I've stayed in BUT in no way was it a negative. It may be a taxi ride from the town centre but when adding a taxi fare and a journey time of no more than fifteen...More

1  Thank andrewh9662018
Reviewed 1 week ago

Stayed for a single night and didn’t get a lot of sleep I appreciate that the current weather is atypical in Wales but for a large hotel like this not to have any form of air movement in a room apart from 2 tiny windows...More

Thank Allan T
Response from Ben U, General Manager at Copthorne Hotel Cardiff-CaerdyddResponded 6 days ago

Thank you for your review and feedback. I'm sorry to read that your recent stay did not meet your expectations. I'm pleased to inform you that I'm currently working on an Air Conditioning project to improve the environment for guests. Whilst the current weather conditions...More

Reviewed 1 week ago via mobile

I have used the meeting rooms here for training several times. The service provided has never been less than excellent. Refreshments are available through the day in the large lobby. In particular, the staff who run the facility are very helpful. David has been brilliant...More

Thank Nik P
Reviewed 1 week ago via mobile

The sandwiches were lovely but as for the rest of the cakes on offer the quality was not great. The scones were more like rock cakes, we could barely cut them. The welsh cakes were stale and the slice of fruit loaf was very dry....More

Thank lauren b
Response from Ben U, General Manager at Copthorne Hotel Cardiff-CaerdyddResponded 4 days ago

Thank you for your review and feedback. I'm very sorry to read that you were disappointed with the quality of the sweet selection. I will ensure that my new Head Chef addresses this as a matter of urgency. I do hope you will consider using...More

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About
Description
Lakeside hotel situated 4 miles from city center or train station. ...More Less
Hotel class
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Room Service
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Beachfront
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (286)
Room & Suite (192)
Dining (55)
Pool & Beach (18)
Amenities (45)
Questions & Answers
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JJ2103
19 May 2018|
AnswerShow all 2 answers
Response from toe19 | Reviewed this property |
Around 5-6miles £12ish taxis (saloon taxi) (black cabs) are situated outside the station if you need one.
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