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Copthorne Hotel Cardiff-Caerdydd

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Traveller (323)
Room & Suite (200)
Dining (67)
Overview
Culverhouse Cross Copthorne Way, Cardiff CF5 6DH Wales See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Reviews (1,291)
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1,264 results
Traveller rating
301
460
320
121
62
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Time of year
LanguageEnglish
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301
460
320
121
62
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All reviews retail park culverhouse cross city centre leisure facilities bit dated steam room club room ironing board one night stay buffet style night's sleep free parking afternoon tea yogurt tesco gym motorway
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1 - 5 of 1,264 reviews
Reviewed 3 days ago via mobile

A lovely hotel with friendly and helpful staff. The rooms are well appointed and comfortable. Loads of free parking. Breakfast is a greasy affair, but poached eggs can be requested. There are numerous retail outlets in the vicinity.

Thank Andy Nikki B
Reviewed 3 days ago via mobile

Assured me that room service was available... This was not so. Very, very annoyed, whilst hungry. Front of house will happily lie to you. Poor staff that pretend to be worried about what you want - the front desk will just lie to your gave...More

Thank dafadau
Reviewed 6 days ago

Stayed here as part of a wedding deal including breakfast for one night and overall I was impressed. The double bed was huge and comfortable with nice pillows. Only one very minor issue was that I felt that the room was a bit dated and...More

Thank EmmaH3544
Reviewed 1 week ago via mobile

Stayed again last night at this fabulous hotel, must be the 4/5 time here with my partner, hotel is amazing, staff are fantastic and so helpful especially Melody on the front desk so helpful with everything. Got breakfast time wrong today and the lady in...More

Thank surrayyaashiraz
Reviewed 1 week ago via mobile

I have been using this hotel almost weekly for the last 6 months. Always happy, but my last 2 stays were very disappointing and I can’t book there any more. Beds in the twin bedrooms are very bad quality and noise from the heating (...More

Thank ThamaraF
Response from Ben U, General Manager at Copthorne Hotel Cardiff-CaerdyddResponded 1 week ago

Dear Thamara, I'm sorry to read your comments. Whilst this is highly unusual I understand your frustration and disappointment. I will speak to my maintenance team to ensure every possible action is taken to reduce the chances of this happening again. Had my team known...More

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About
Description
Lakeside hotel situated 4 miles from city center or train station. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
219
Price range
USD 64 - USD 213 (Based on Average Rates for a Standard Room)
Also Known As
Copthorne Hotel Cardiff-Caerdydd Wales
Location
United Kingdom > Wales > Southern Wales > Cardiff
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
219
Price range
USD 64 - USD 213 (Based on Average Rates for a Standard Room)
Also Known As
Copthorne Hotel Cardiff-Caerdydd Wales
Location
United Kingdom > Wales > Southern Wales > Cardiff
Photos
Traveller (323)
Room & Suite (200)
Dining (67)
Pool & Beach (18)
Amenities (45)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Nearby AttractionsSee all 396 nearby attractions
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Questions & Answers
Ask a question
JJ2103
19 May 2018|
AnswerShow all 3 answers
Response from Michelle P | Reviewed this property |
It's about 15 mins by taxi - within walking distance.
0
Votes
ShirleyB1960
19 March 2018|
AnswerShow all 2 answers
Response from PJL8 | Reviewed this property |
Sorry for time taken to answer been away. Yes there is a good bus service into the city center from Marks & Spencers/Tesco 3minute walk from hotel
0
Votes
Georgie B
3 November 2017|
AnswerShow all 3 answers
Response from cavellmck | Reviewed this property |
Sorry I don’t remember the opening time, you can contact the hotel directly for this information.
0
Votes
Room Tips
"Would wish to stay again."
J9483SVdavide
4 weeks ago
Read review
"If you can get a room at the back of the hotel it overlooks the lake."
X4480RHmarkw
1 Sep. 2018
Read review
"can't say - we didn't stay but Sunday lunch is excellent and we had 7 small children with us who..."
347normanc
5 Aug. 2018
Read review
"In the basement apparently"
AllanThornhill
8 Jul. 2018
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