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Copthorne Hotel Cardiff-Caerdydd

Hotels.comUSD 68*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 147*
USD 68*
USD 147*
USD 68*
USD 147*
USD 68*
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Copthorne Hotel Cardiff-Caerdydd
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1,009 Reviews from our TripAdvisor Community

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Showing 991: English reviews
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Reviewed 2 days ago NEWvia mobile

I would like say thank you to your staff member David who is the food, beverage and events assistant. David is so hard working, very friendly and always has a smile on his face.. we have spent over a week here and every day he cannot do enough for all of us. A very approachable gentleman who is an asset...

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Helpful?
1Thank Sarah A
London
Reviewed 4 days ago NEW

This is a comfortable hotel conveniently situated for the motorway and not too far from the city centre either. The room was a good size and the bed was SO COMFORTABLE! Top mattress and two types of pillow meant a great night's sleep. I had been looking forward to using the pool - I often stay in a B&B but...

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Thank Jay517
Brewood, United Kingdom
Reviewed 4 days ago NEW

Nice hotel at good rates for an over night or place to stay whilst on a golf trip as I was. Very helpful and friendly staff, clean bedroom with a comfy bed, a good bar with various beers and lagers good car parking and very easy back to the M4. Breakfast was excellent in a self service situ with a...

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Thank David P
Cholsey, United Kingdom
Reviewed 6 days ago NEW

I spent a night here this weekend. The hotel is 4 miles from the city centre so not ideal for visiting Cardiff- although there is a bus service from just over the road- but there is a Tesco and retail park right next door. There's a large car park (free) and the location is handy for the A48. The building...

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Thank AlexJ262
Cardiff, United Kingdom
Reviewed 6 days ago NEW

The Copthorne`s afternoon teas are something they should be proud of, the best bara brith I`ve ever had, the welshcakes even better that mine(bit annoying to admit!) profiterole, scone etc. superb. The setting is tranquil, looking out over the lake and a very pleasant time was had in celebration of my daughters birthday. However, the staff do not work in...

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Helpful?
Thank marilyn w
England, United Kingdom
Reviewed 6 days ago NEWvia mobile

Have stayed here many times for business and once for leisure. The staff are what make this hotel - always so friendly. There is a particular member of staff which stands out for me every time, just by being so professional and answering any questions I have - thanks Euoghan (excuse the spelling). Great location, not far from the M4...

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Thank honesty44
Reviewed 1 week ago via mobile

Lovely family meal-the food,service and ambiance was excellent. I thought the new menu was very well balanced.The Shiraz matched the lamb perfectly. I also enjoyed the fact that I didn't feel rushed-many restaurants make you feel pressured into leaving quickly but at the Copthorne in felt relaxed.

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Helpful?
Thank davethegreatest
Ben U, General Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

Dear Guest, Thank you for taking the time to post such positive feedback. My team and I read these reviews daily and we're always pleased to see that our guests have been satisfied with their experience. We look forward to welcoming you again soon. Sincerely, Ben Underwood. General Manager.

Newcastle upon Tyne, England, United Kingdom
Reviewed 1 week ago

We stayed here Easter weekend it was a very friendly hotel rooms were a bit dated but I thought it added to the charm of the place we had a room with a great view of the lake I am looking forward to going back

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Thank Trina154
Crewe, United Kingdom
Reviewed 1 week ago

Stayed here when visiting daughter at Uni. We stayed in the dog friendly room on the ground floor, whilst strangely, although there were available rooms near us, the rest of our party were put in a room on the second floor. Room was clean and spacious. Lake was good to walk the dog in the morning with plenty of bins....

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Helpful?
Thank ChubbyCheshire
Cardiff, United Kingdom
Reviewed 2 weeks ago

Upon arrival at the copthorne it was clear to see that the reception staff were not well trained. They repeatedly asked me for the same details over and over again and became very flustered at the fact of serving more than one person at a time (even though I assume this is what the job requires). Anyway, a week earlier...

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Helpful?
Thank unitedlambe1989

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Lakeside hotel situated 4 miles from city center or train station. ... more   less 

Additional Information about Copthorne Hotel Cardiff-Caerdydd

Address: Culverhouse Cross Copthorne Way, Cardiff CF5 6DH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $86 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Cardiff-Caerdydd 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Copthorne Hotel Cardiff-Caerdydd Wales
Hotel Style:
#11 Luxury Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Cardiff-Caerdydd staff and other travellers.
11 questions
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Questions? Get answers from Copthorne Hotel Cardiff-Caerdydd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room over looking the outside lake”
H9033HWdavidp, 26 Apr 2017 | Read review
“Get a room with a lake view”
Trina154, 19 Apr 2017 | Read review
“Look elsewhere”
unitedlambe1989, 16 Apr 2017 | Read review
“Lake view is best, although busy main road outside.”
BigTed57, 11 Apr 2017 | Read review
“ks for a room overlooking the (artificial) lake”
SH326, 28 Mar 2017 | Read review
5 of 5
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USD 68* /night
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Prices are for 1 room, 2 adults
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