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Cardiff Marriott Hotel

Marriott HotelsUSD 116*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Cardiff Marriott Hotel
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1,345 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
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Liverpool, United Kingdom
Reviewed yesterday NEWvia mobile

An excellent hotel right in the centre of Cardiff. The room (although a little outdated) was very comfortable, and was spotlessly clean. The hotel itself was very modern and nicely decorated, and we were a short walk/Uber ride away from all the main sites in the city. Parking cost £18 per night, which is expensive, but it was good to...

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Helpful?
Thank Adam R
Cardiff, United Kingdom
Reviewed 4 days ago NEW

I'm writing a review about the rip off practices of the Marriott hotel in Cardiff by charging me £100 for the room on Friday 26 May 2017 and then charging me £209 for the same room on Saturday night. Totally wrong and they should be ashamed.

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Helpful?
Thank William E
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear William E, As we pride ourselves on delivering a memorable hotel experience during your travels, please accept our sincere apology for finding the structure of our rates displeasing. The following day from when you arrived was a peak time for us; our hotel room rates fluctuate depending on events going on in the city. All hotels fluctuate their rates...

Preston, United Kingdom
Reviewed 5 days ago NEW

Stayed here at a Conference. You generally know what you're getting with the Marriott brand - good quality all round, but not cheap in some areas, especially the Bar. This is a City Centre Hotel, with the usual dilemma re opening room windows (constant noise from the streets below) and use of air conditioning, which doesn't suit everyone. I didn't...

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Helpful?
Thank David B
Gloucester, United Kingdom
Reviewed 1 week ago

I visited the Marriott in central Cardiff last weekend, the hotel itself was fine. However, we had difficulty getting into the car park without going through the bus lane which appeared to be the only access available. We called the hotel for advice and the receptionist told us to go through the bus lane as there was no other access....

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Helpful?
Thank Nicola C
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear Nicola C, Thank you for taking the time to leave your feedback in regards to your recent stay at the Cardiff Marriott Hotel. We are sadden to hear that you won't be staying with us again as a result of receiving a fine for driving through a bus lane. We have direction on our Cardiff Marriott website for guests...

Swansea County, United Kingdom
Reviewed 1 week ago via mobile

The hotel is in fantastic location, central to everything in Cardiff centre. My partner and I stayed for my 30th birthday and were upgraded to the executive lounge for free. The room was great and the lounge had free cakes, canapés, breakfast, and soft/alcoholic drinks (depending on times visited)! We also loved the pool, sauna, stream room and jacuzzi. Will...

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Helpful?
Thank DavidRees777
Worcester, United Kingdom
Reviewed 1 week ago

Easy to find and park (if you have a sat nav). Staff were welcoming and keys were quickly distributed thanks to pre booking in online. Rooms were OK but expensive for what you got. Should have booked a twin room as they are twin double beds and therefore the room much bigger too than a double room. Didnt eat at...

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Helpful?
Thank whitey1962
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear whitey1962, We are delighted to hear you found the staff welcoming and breakfast excellent as we pride ourselves on delivering a memorable hotel experience during your travels thought we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the sour note to your stay and for any misinformation you may have...

Bristol, UK
Reviewed 1 week ago

We've stayed in a few Marriott hotels around the world, we even had our wedding reception in one, but I was disappointed with this one. Pros: Just a few steps from the shops, restaurants, bars, etc. Spacious room which was clean and a great tele. Sian on reception was lovely when we checked-in and gave us free access to the...

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Helpful?
Thank Frostie-Lainey
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear Frostie-Lainey, We appreciate you taking the time to leave your feedback in regards to your recent stay, and hope you enjoyed you wedding anniversary in Cardiff. We are delighted to hear found you Sian lovely, we will surely pass on your kind words to her and our management team as we pride ourselves on delivering a memorable hotel experience...

Australia
Reviewed 1 week ago via mobile

If it wasn't for the professional and helpful staff this would be a 1 star review. Booked the hotel to have some downtime and rest . Requested a quiet room on booking in writing . Was kept awake by a nightclub across the road until past 2am. This was a Monday night so God only knows how bad it gets...

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Helpful?
Thank nicko68
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear nicko68, Thank you for taking the time to leave your feedback in regards to your recent stay at the Cardiff Marriott Hotel.. We are delighted to hear you found our staff professional and helpful as we pride ourselves on delivering a memorable hotel experience during your travels, though we have unfortunately fallen short of our goal during your recent...

Reviewed 1 week ago via mobile

Visited here for two nights while visiting Cardiff. I good hotel with a great location for the city centre and the bay. It was also very handy to have an onsite car park aswell as a leisure facility. The swimming pool is a good size but we didn't use the sauna or steam room. Our room on the 9th floor...

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Helpful?
Thank James E
wales
Reviewed 2 weeks ago via mobile

Excellent Hotel and location, stayed for one night and the only negative is the parking price (I get it's a city hotel but not sure why it is so expensive) the hotel itself is large and the staff where very helpfully and polite . The restraunt and bar where great and very reasonably priced . The room was large whith...

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Helpful?
Thank molly_vanessa

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Chat's Cafe Bar
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Cardiff Marriott hotel is one of the finest hotels in the Cardiff city centre and is ideal for both business or leisure travel. Our hotel features an on-site restaurant, fitness club, meeting facilities and high speed wireless Internet access. ... more   less 

Additional Information about Cardiff Marriott Hotel

Address: Mill Lane, Cardiff CF10 1EZ, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $111 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cardiff Marriott Hotel 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Marriott Cardiff
Cardiff Marriott Hotel Wales
Hotel Style:
#10 Luxury Hotel in Cardiff
#13 Romantic Hotel in Cardiff
#17 Business Hotel in Cardiff
#19 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Cardiff Marriott Hotel staff and other travellers.
9 questions
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16 days ago
Sydney, Australia
Worcester, United Kingdom
Addis, Louisiana
8 months ago
16 days ago

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Questions? Get answers from Cardiff Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book a twin not a double - dont try and get to the front of the hotel in a car”
whitey1962, 16 May 2017 | Read review
“Request a high floor, as the bars across the road play loud music.”
Frostie-Lainey, 16 May 2017 | Read review
“third floor good view”
carolj10, 27 Apr 2017 | Read review
“the bed is hard!”
Wench2015, 26 Apr 2017 | Read review
“Very very central for all of what Cardiff has to offer.”
954dave, 10 Apr 2017 | Read review
5 of 5
Marriott Hotels
USD 116* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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