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Holiday Inn Express Cardiff Bay

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#15 of 76 Hotels in Cardiff
Certificate of Excellence
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Holiday Inn Express Cardiff Bay
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789 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cardiff Bay
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Showing 763: English reviews
Oxford, United Kingdom
Reviewed 26 May 2015

The staff are very welcoming and helpful during our stay. The morning breakfast guy is an absolute credit to your team, he is very hard working and friendly! Also enjoyed your unlimited tea/coffee machines! Rooms are very clean with pretty bed lights and comfortable shower. The view of the lake outside our window was also fantastic. Perfect location as only...

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Helpful?
Thank WatPond
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear WatPond I was delighted to read your heading of Excellent Service as this is something which we pride ourselves on every day. We look forward to seeing you again soon Kind Regards Karen Matthews General Manager

Reviewed 25 May 2015 via mobile

Stayed here 23rd May. Perfectly located next to the bay! The staff there are brilliant! They are ten times better than some top hotels I've been to in London. A special mention for Sam (the lady on reception) who advised a great Indian for my boyfriend and I to go to (Duchess Of Delhi South Asian Restaurant & Bar). The...

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Helpful?
Thank Ho1mes
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Ho1mes Thank you for taking the time to review your recent stay with us and for your special mentions for Sam and Waldek in breakfast. It's good to know that you enjoyed our recommendations and we look forward to welcoming you back again the next time you are planning a trip to Cardiff. Keep an eye on our website...

Halesowen, United Kingdom
Reviewed 25 May 2015 via mobile

Me and partner stayed the night last night at this hotel and we thoroughly pleased with our stay. Upon a busy check in, a particular staff member Michael (who seemingly was our own personal assistant for the weekend) stepped in to help and checked us in efficiently, was so friendly and extremely helpful. He talked through areas in Cardiff we...

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Helpful?
Thank azparka
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear azparka Many thanks for the great 5 star review. It's always lovely to hear when we help to make a stay a memorable one and I know that Michael was particularly thrilled to see his special mention. I do hope that we will have the pleasure of welcoming you back to the hotel again the next time you are...

Cymru / Wales
Reviewed 24 May 2015

Clean, spacious and quiet rooms - typical corporate 'stamp' but decent wifi, air con, etc and the staff were welcoming and helpful. Free breakfast and tea and coffee in the lounge area (comfortable and spotlessly clean at all times) a bonus. Not particularly well located for public transport but a flat and easy walk into town or down to the...

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Helpful?
Thank Cymroardaith
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Cymroardaith Many thanks for taking the time to write such a lovely review of your stay with us - it's great to hear that you enjoyed your time and we very much look forward to welcoming you back next time. Diolch yn fawr! Karen Matthews General Manager

Geelong, Australia
Reviewed 21 May 2015

Booked in 2 nights so my partner and I could attend the Dr Who experience. Great location, comfortable rooms and friendly, helpful staff. We could walk everywhere we needed to go, plus the train station was close by for trips to the city. A lovely quiet area. Breakfast was included, however I stuck with the continental breakfast. The only down...

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Helpful?
Thank Bookworm3218
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Bookworm3218 Thank you for your review of your recent stay. It's lovely to read you enjoyed the hotels location, and its proximity to the Bay and City Centre, Although a long journey, I hope we get ot welcome back to the hotel soon Many thanks, Barry P Guest Services Manager

london
Reviewed 21 May 2015

I had a last minute booking for this hotel as I was somewhat horrified at the pricing of The St Davids Hotel. It is a slick, efficient operation which fully caters for the traveller. The room was well appointed with a choice of pillows - something I did not expect. The service was exceptional. I was attending a reunion and...

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Helpful?
Thank flynn7
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Flynn7 Thank you so much for your lovely review of your time spent with us. It's great to hear you enjoyed your stay,as well as your reunion, and it was great to meet you. I hope we do welcome you back soon, Many Thanks, Barry P Guest Services Manager

bristol
Reviewed 17 May 2015 via mobile

We stay over in Cardiff quite a lot and had overlooked this hotel so far. What a mistake! Certainly one of the most nicest budget stays we've ever had. Really friendly, helpful staff at check in, breakfast and check in. Lovely, well furnished room with after views - clean and well equipped. Easy walk to both the centre in one...

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1Thank PinnacleDiner2016
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Leesheen, Thank you for for such a great review, I am really pleased you found us. We really are very lucky with our proximity to the city centre and bay, I hope we see you again very soon. Many thanks, BarryP Guest Services Manager

Reviewed 17 May 2015

Rooms were lovely and clean and a short walk from restaurants. However the breakfast was awful and paying for parking wasn't great considering I paid over £100 for the room. Overall, would stay again but would get breakfast elsewhere.

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Helpful?
Thank Daisey K
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear DaiseyK, Thank you for your review following your recent stay with us, I'm pleased you found the rooms to be clean, and were able to benefit from our location between the city centre and bay. I am sorry to hear you did not enjoy the breakfast, but am glad to read you would stop again, I hope we do...

Margam, United Kingdom
Reviewed 15 May 2015

Stayed here as a family a few weeks back. Nice clean rooms and friendly helpful staff (especially the gentleman helping out at breakfast, Waldek I think his name was?). Great location for visiting Cardiff bay (short 10min walk). Only small complaints we had were that the sofa bed was a little comfy and it was a little cramped in the...

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Helpful?
Thank Jimbooo6
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Jimbooo6 Thank you for the review of your recent stay, I am please you found the location suitable for your visit, and thank you for your comments regarding the team, and especially Waldek, Many thanks, Barry P Guest Services Manager

Doncaster, United Kingdom
Reviewed 15 May 2015 via mobile

I stayed here with colleagues and it was good value for money, pretty much as you'd expect from the HIE. The receptionist staff were very helpful in organising taxis for us, we were a group of 30+. Room was clean and comfortable. The hotel is ideally situated close to the railway station and centre of Cardiff.

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Helpful?
Thank Jason R
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Jason R, Thank you for your review, it's great to hear you found the hotel to be value for money, as well as your comments regarding the team. I hope we can welcome you all back to the hotel. Many Thanks, Barry P Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 

Additional Information about Holiday Inn Express Cardiff Bay

Address: Longueil Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $98 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#10 Family Hotel in Cardiff
#18 Business Hotel in Cardiff
#19 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cardiff Bay staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cardiff Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room with a river view”
 of 5 bubbles 238michaeld, 3 Mar 2017 | Read review
“All rooms away from lift are nice and quiet.”
 of 5 bubbles pafuri, 26 Feb 2017 | Read review
“Ask for an odd number on a higher floor”
 of 5 bubbles jamescS4553CH, 8 Feb 2017 | Read review
“If you want a lovely view ask for a room overlooking the river.”
 of 5 bubbles K1967SKkathyb, 7 Feb 2017 | Read review
“We were on third floor with a view of river”
 of 5 bubbles keithpres2n, 27 Jan 2017 | Read review
5 of 5