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Holiday Inn Express Cardiff Bay

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#15 of 75 Hotels in Cardiff
Certificate of Excellence
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Holiday Inn Express Cardiff Bay
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755 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cardiff Bay
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Showing 730: English reviews
Colombo, Sri Lanka
Reviewed 27 October 2016

We, 5 adults stayed in Holiday Inn Express Cardiff bay for 1 night on 18th October 2016 and our stay was mix experience. Staff at the reception was very good. Room was not up to our exception. Washrooms were very small and flushing mechanism was defective in one of the two rooms we occupied. And hot water system needs upgrading....

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Helpful?
Thank Vibash W
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Vibash Thank you for taking the time to review your recent stay with us and to leave your valuable feedback. Our rooms are all a standard size, which we recommend for up to 2 adults and 2 children, especially if space is something which you require. We have not had any reported issues with our hot water system in...

Basingstoke, United Kingdom
Reviewed 26 October 2016 via mobile

Be aware that hotel is not in Cardiff Bay as per address. Also at least 15 minute walk to city centre. The hotel is very comfortable and clean. Staff helpful and friendly. Breakfast was sufficient. The lighting in room bit sparce however was comfortable and quiet.

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Helpful?
Thank Keith C
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Keith C Many thanks for taking the time to review your stay with us and I'm sorry to hear that the location of the hotel was not where you expected. We do our best to put directions etc on our website advising our guests how to find us so as not to mislead anyone. On a positive note, I'm...

Fremantle, Australia
Reviewed 24 October 2016

Clean and well appointed hotel not far from the entertainment precinct of Cardiff Bay. Staff were friendly and helpful. Breakfast was good but be advised there is no restaurant for lunch or evening meal - which is OK if you are able to walk to the entertainment area but being with my elderly Mum this was problem for us. Apparently...

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Helpful?
Thank Soosie999
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Soosie999 Thank you for taking the time to review your stay and your valuable feedback. We do offer an All Day Dining menu, however as we are a limited service hotel, perhaps this was not the full service option that you may of course have been looking for. I'm really pleased to hear that you despite this you enjoyed...

Reviewed 22 October 2016

The staff here are so sweet and friendly that you'll feel right at home. The downfall is the rooms are very, very small and the hotel needs to be updated. The cleanliness also leaves a lot to be desired, but if you're looking for an inexpensive stay with a good hot breakfast and friendly staff, this is the place.

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Helpful?
1Thank Jim K
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Jim K It's not often that we hear comments regarding poor cleanliness of the hotel and I am genuinely sorry if this was the case. Despite this, it is lovely to hear that you experienced a warm welcome from the team and I do hope that we will have the pleasure of welcoming you back again on your next...

Hereford, United Kingdom
Reviewed 21 October 2016

The reception staff where quick and efficient .. The room was great ( only downside room was next to the lift so we could hear the lift going up and down !) but is was very clean and we appreciated the pillow choice ... Continental breakfast was more than expected .. Scrambled egg sausages and beans as well ) staff...

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Helpful?
1Thank Sally-percival
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Sally-Percival Many thanks for taking the time to review your recent stay with us. If you are planning on returning, when making your reservation you can request a quiet room - and we will do our best to ensure that this is allocated for you away from the lift. Kind Regards Karen Matthews General Manager

Birmingham, United Kingdom
Reviewed 20 October 2016

Regular visiter to this hotel. Walking distance to many pleasant attractions at Cardiff Bay. Recent visit found the hotel even better than usual. Family friendly. Helpful staff. Relaxed Sunday breakfast included in price. So good we are returning this weekend!

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Helpful?
Thank reliableWM
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear reliableWM It is lovely to be able to welcome back familiar faces - and we hope to see you all again soon! Kind Regards Karen Matthews General Manager

London, United Kingdom
Reviewed 16 October 2016

We arrived early at the car park, which was free, good start, having said that there was a load of scaffolding outside the building and u could not open the window, I thought this was a health and safety problem, not for escape but fresh air that people require at times, so was not happy

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Thank genehunt73
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear genehunt73 Thank you for taking the time to review your stay with us. You will be pleased to hear that the scaffolding was all removed at the end of July as soon as our brand new roof was completed. We did of course carry out all assessments of health and safety prior to the scaffolding going in, but apologise...

Canton Of Lucerne, Switzerland
Reviewed 13 October 2016 via mobile

On the reception the staff was very professional and friendly. The room was quite big - specially for a city hotel - and very clean. The parking is cheap (2£) and spacious. We enjoyed the good continental breakfast. It's a hotel which we recommend. Walking distance to Cardiff Bay and the many restaurants (15') and to the city (15-20').

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Helpful?
1Thank Piero P
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Piero P Many thanks for your fantastic review - we're delighted that you enjoyed your time and hope to have the opportunity of welcoming you back the next time you are planning to visit Cardiff. Kind Regards Karen Matthews General Manager

Pretoria, South Africa
Reviewed 10 October 2016 via mobile

You know what to expect from Holiday Inn and this one more than makes the grade. The location is excellent for access to the Cardiff Bay and the City. The reception desk is excellent and the breakfast choice more than adequate. Good start for the day. We would have loved to stay longer to explore Cardiff!

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Helpful?
Thank MikeMouse2910
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear MikeMouse2910 Many thanks for your 'Great' review. We'd love to welcome you back again the next time you are planning to explore Cardiff. Kind Regards Karen Matthews General Manager

Reviewed 9 October 2016 via mobile

Stayed here for the weekend for my brothers stag do. It does exactly what is need from a hotel. The staff are friendly and helpful, the rooms are nice and clean and a decent size. They have all the facilities you need to make your stay comfortable. The bar is well stocked and not to expensive. The location is good...

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Helpful?
Thank Tom M
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Tom M Thank you for taking the time to review your recent stay with us and I'm really pleased to hear that we ticked all the boxes which you needed for your brothers stag do. Thanks for the recommendation and we hope to welcome you back again soon. Kind Regards Karen Matthews General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 

Additional Information about Holiday Inn Express Cardiff Bay

Address: Longueil Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $96 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#10 Family Hotel in Cardiff
#18 Business Hotel in Cardiff
#19 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cardiff Bay staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cardiff Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rear of hotel is noisy from main road across water but that may be because the windows aren't really soundproof or maybe worn out ?”
 of 5 bubbles ChrisJane25, 29 Nov 2016 | Read review
“127 (my room) was at the end farthest away from the lift and only has one neighbour.”
 of 5 bubbles NigelW984, 15 Nov 2016 | Read review
“Ask for a room overlooking water, we were on 3rd floor, quiet.”
 of 5 bubbles LesleyH270, 1 Nov 2016 | Read review
“View from the rooms facing the lake (old dock) is beautiful.”
 of 5 bubbles vibashw, 27 Oct 2016 | Read review
“Ask for a room overlooking the docks”
 of 5 bubbles Sally-percival, 20 Oct 2016 | Read review
5 of 5
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