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The Big Sleep Hotel Cardiff by Compass Hospitality

Booking.comUSD 57*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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The Big Sleep Hotel Cardiff by Compass Hospitality
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1,446 Reviews from our TripAdvisor Community

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There are newer reviews for The Big Sleep Hotel Cardiff by Compass Hospitality
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Showing 1,401: English reviews
Reviewed 3 weeks ago via mobile

When I stayed here before it was like a hostel type accommodation but now its like a great hotel with modern deco . ( they are upgrading other floors and the entrance needs doing asap ) so can't wait until it is totally finished . The room was very Nicely decorated and the bathroom was really nice modern and clean...

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Thank Sheepdevil666
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your stay and found teh staff helpful and friendly. Thank you for taking the time to leave your...

Taunton, United Kingdom
Reviewed 3 weeks ago

As a group of friend we travelled to the Amazing City of Cardiff, following our recommendation all of the group booked in to the Big Sleep Hotel - which is currently having an upgrade. Our room (Complimentary Upgrade On arrival) was clean modern, nice size my only gripe (Its not really significant) is that parking at the hotel - currently...

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Helpful?
Thank James K
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your stay. Thank you for taking the time to leave your review and I hope we can welcome...

Reviewed 4 weeks ago via mobile

When myself and my other half checked in we were told we'd been upgraded to a very nice top floor room. Instant big thumbs up. The room itself was lovely, very spacious. And the super king size bed made for an excellent nights sleep and the nice fluffy towels made the lovely hot shower that much better. All the staff...

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Helpful?
Thank BenFarr
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your stay and found te staff lovely and very friendly. Thank you for taking the time to leave...

Reviewed 4 weeks ago via mobile

Spent just one night and another will not be booked! The bed sheets had stains, there was dust along the edge of the carpets, the plastic covered cups in the bathroom had lipstick marks left all over them! Disgusting! No batteries in the remotes and could not work tv! Rooms walls are thin and their noisy!

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Helpful?
Thank Perkinsfamily
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am sorry to hear about your experience during your stay. Please accept my sincere apology as this is not acceptable and definitely not a reflection...

Warwickshire, United Kingdom
Reviewed 4 weeks ago

Apparently, John Malkovich co-owned this place up until 2015. It has now been taken over & The ''John Malkovich'' Suite was being 'Changeling' by the 'Knockaround Guys', although it looked a 'Disgrace' now I'm sure it will become an 'Object of Beauty' for many 'Dangerous Liaisons' for '100 years' or more! :) We stayed in an older room which desperately...

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Helpful?
Thank MrNiceOnHoliday
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the wifi good and the staff very welcoming and helpful. Sorry to hear that you found the room...

Reviewed 4 weeks ago

I stayed at the hotel as i was in cardiff to watch the darts in the motorpoint arena, the hotel was ideally situated for me as its next to the motorpoint arena, the staff were great very helpful, nothing was a problem, the beds were very comfortable, the room was clean and tidy,i was very impressed

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Helpful?
Thank Allan W
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your stay and found the staff great and very helpful. Thank you for taking the time to leave...

Long Riston, United Kingdom
Reviewed 4 weeks ago

A two night stay on a business trip. The hotel is ideally situated for the Motor point Area and the city centre. All rooms have recently been renovated to a decent standard and the facilities in them are all acceptable and the staff are friendly but thats were it ends. The hotel is tired and could do with an uplift...

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Helpful?
Thank Welsh-Dragon328
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you liked the location and found the staff friendly. Sorry to hear that you found the hotel tired. We are...

Reviewed 4 weeks ago

Everything they tell you about the location is true. It is the perfect place to stay location-wise. This couldn't be closer to the city center, it is actually located in the city center. And that was fabulous. I had no issues during check-in or any particular issues with the cleanliness, since it was clean enough. Fluffy towels and hot water,...

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Helpful?
Thank Marinos S
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am sorry to hear about the issues you had during your stay. As a hotel we do regular patrols in corridor to keep the noise...

Birmingham, United Kingdom
Reviewed 4 weeks ago via mobile

Negatives: Nothing. Positives: I thought I'd be leaving Cardiff and looking back at the Castle, the Pierhead Building, Bute Park, the Bay, Principality Stadium, Roald Dahl Plass or one of the many other attractions or activities as being the highlight... but none of them were. The Big Sleep Hotel tops the list ✅ I was upgraded to one of the...

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Helpful?
Thank Muhammad Monzur M
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your stay and found the staff very helpful. Thank you for taking the time to leave your review...

England
Reviewed 4 weeks ago via mobile

Good points - location is perfect, beds are comfortable enough, clean, tea/coffee facilities good, towels and extra pillows provided. Shower worked really well and the water was nice and warm. Free wifi worked really well. Not so good - the car park is a nightmare to drive into and around (£8 a night and limited spaces), the room was cold...

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Helpful?
Thank heeidiii
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. Sorry to hear that you found the hotel noisy and breakfast not up to your expectations. I have discussed your feedback with the breakfast team. We...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
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  • Meeting Rooms
Official Description (provided by the hotel)
The Big Sleep Hotel Cardiff managed by Compass Hospitality opened its doors in Cardiff in 1999 to a deluge of publicity and. The Big Sleep Hotel was credited as "The UK's first design hotel for budget travelers - Travelodge prices, but with more sex-appeal" by the UK's foremost hospitality publication The Travel Trade Gazette. Our hotel ideally located in Cardiff city centre opposite the Motorpoint Arena (formally Cardiff International Arena) and the new St David's shopping arcade. We are within walking distance of the Cafe Quarter, local tourist attractions and businesses. The hotel offers 81 bedrooms come with flat screen TV's, Broadband access, Wifi, complimentary tea and coffee making facilities. We also have disabled access rooms available as well as the car parking is available on a first come first parked basis and is chargeable. Alternative parking is also available at a charge which is walking distance from hotel. We appeal to business, leisure and family travelers for those who don't want to spend a fortune but do need somewhere to stay that's different and delivers big value at small prices. ... more   less 

Additional Information about The Big Sleep Hotel Cardiff by Compass Hospitality

Address: Bute Terrace, Cardiff CF10 2FE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $74 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Big Sleep Hotel Cardiff by Compass Hospitality 2*
Number of rooms: 81
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Also Known As:
Big Sleep Hotel
Big Sleep Cardiff
Big Hotel Sleep
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
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Questions & Answers

Here's what travellers have asked, with answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and other travellers.
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10 months ago
Chiltern Hills UK
10 months ago
Narberth, United Kingdom
poppiecat
over a year ago

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Questions? Get answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are quiter than lower floor room due to proximity to the railway line”
jameskH613DZ, 3 Apr 2017 | Read review
“Older rooms are a bargain but a little shabby and no chic.”
MrNiceOnHoliday, 31 Mar 2017 | Read review
“Top Floor rooms are the quietest”
Welsh-Dragon328, 30 Mar 2017 | Read review
“The back of the hotel look over the railway, while the front looks over the main road.”
684kayd, 26 Mar 2017 | Read review
“Higher floors are the rooms which have been refurbished”
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bristol-blondie86, 20 Mar 2017 | Read review
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USD 57* /night
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Prices are for 1 room, 2 adults
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