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Citrus Hotel Cardiff City Centre by Compass Hospitality

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Traveller (612)
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Dining (34)
Overview
AMENITIES
Free Internet
Parking
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Wheelchair Access
Meeting Rooms
3 Star accommodation
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,703)
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1 - 5 of 1,644 reviews
Reviewed 6 days ago via mobile

Stayed here as we attended a concert which is literally just across the road. Parking is not free it’s £8 a night on top of the room price. Room was ok although you can barely see out the windows as they seem stained. I felt...More

Thank 749delic1
Reviewed 1 week ago

Stayed for one night when we went to see a band in St Davids Hall. I was amazed at the price we paid for such a quality hotel. Room was clean and modern, staff really friendly, breakfast was whatever you wanted from continental to full...More

Thank Joolsmay
Response from TomW5071, General Manager at Citrus Hotel Cardiff City Centre by Compass HospitalityResponded 1 week ago

Dear Joolsmay Thank you so much for your great review. When you do book again please make sure you contact the hotel first so that we can offer you the best available rate and room type. Kind regrads Tom

Reviewed 1 week ago via mobile

Stayed one night at the citrus. Staff were very helpful but the room. just a net curtain in the bathroom. Couldn't open the shower screen to get in the shower as to close to the sink unit. There was a fingernail on the bathroom floor...More

Thank Flyer48051043828
Response from TomW5071, General Manager at Citrus Hotel Cardiff City Centre by Compass HospitalityResponded 1 week ago

Dear Flyer48051043828 Thank you for your review and please accept my sincere apologies for the condition of your room. May I ask did you report any of these issues as I cannot see anything that has been logged which matches your review. If you did...More

Reviewed 3 weeks ago

Finding the Hotel was easy enough, don't know what we would've done if the car park was full though. this used to be The Big Sleep Hotel. the rooms are very basic and could do with a little attention. the prices were comparable to Jurys...More

Thank Paula C
Response from TomW5071, Manager at Citrus Hotel Cardiff City Centre by Compass HospitalityResponded 3 weeks ago

Dear Paula C Thank you so much for you review. You have raised some very valid points and I have made sure to pass them onto senior management. When you do decide to book again please make sure you contact the hotel directly so that...More

Reviewed 4 weeks ago via mobile

Great hotel, polite staff, huge rooms! But we were baffled to have a triple room with no mirror!? Also, the confirmation stated there was parking on site but there is only a few spaces we were very lucky to get the last one. Other than...More

Thank Stacey N
Response from TomW5071, General Manager at Citrus Hotel Cardiff City Centre by Compass HospitalityResponded 3 weeks ago

Dear Stacey N Thank you so much for your great review . I am also a bit baffled as to the lack of a mirror in your room because as far as i was aware there are mirrors in every room, thank you for bringing...More

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About
Description
Ideally located in Cardiff City Centre opposite the Motorpoint Arena (formerly Cardiff International Arena) and the new St David’s shopping arcade. The Citrus Hotel, Cardiff is within walking distance of More the Cafe Quarter, local tourist attractions and businesses. Recently refurbished, the hotel offers 83 bedrooms and is ideal for business travellers, leisure breaks and families with a choice of room types to suit your needs. This fabulous Cardiff City Centre Hotel is perfect for those looking for Budget accommodation with a difference – great value with a designer feel. All bedrooms have WIFI, complimentary tea and coffee making facilities, Super King Beds, Smart TV, views of the city & complimentary Early Check-in at 2.00 PM when you book direct. Our hotel has a 24-hour reception and a Lobby Bar that provides light snacks and refreshments. Car parking is available on a first come first parked basis and is chargeable. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Internet
Bar/Lounge
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Beachfront
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
83
Price range
USD 56 - USD 293 (Based on Average Rates for a Standard Room)
Also Known As
Big Sleep Hotel
,
Big Sleep Cardiff
,
Big Hotel Sleep
,
Big Cardiff Hotel Sleep
,
Citrus Hotel Cardiff City Centre By Compass Hospitality Wales
Location
United Kingdom > Wales > Southern Wales > Cardiff
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
83
Price range
USD 56 - USD 293 (Based on Average Rates for a Standard Room)
Also Known As
Big Sleep Hotel
,
Big Sleep Cardiff
,
Big Hotel Sleep
,
Big Cardiff Hotel Sleep
,
Citrus Hotel Cardiff City Centre By Compass Hospitality Wales
Location
United Kingdom > Wales > Southern Wales > Cardiff
Photos
Traveller (612)
Room & Suite (424)
Dining (34)
Nearby
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Nearby AttractionsSee all 396 nearby attractions
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Questions & Answers
Ask a question
Panda A
6 June 2018|
Answer
Response from The Big Sleep C | Property representative |
Thank you for your question but unfortunately we do not, you would need to be accompanied by a responsible adult
0
Votes
Panda A
6 June 2018|
AnswerShow all 2 answers
Response from Therapydd | Reviewed this property |
Not sure sorry. I would ask the hotel direct.
0
Votes
Southwales01
25 April 2018|
Answer
Response from The Big Sleep C | Property representative |
No you have two single beds. In our family rooms you can have a double and a single bed if you need or 3 single beds
0
Votes
Room Tips
"Go elsewhere"
1RichardfromWales928
4 weeks ago
Read review
"We took advantage of the free upgrade to a king size which was offered on the hotel's website"
anncB7457JZ
29 Sep. 2018
Read review
"Ncp car park next door. Cheap per hour £9 for 24 hours"
waiyneb2016
22 Sep. 2018
Read review
"wewhere on the 7th floor and had agood view over the city very quiet"
Deebob5652
2 Aug. 2018
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