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Premier Inn Caerphilly Crossways Hotel

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Premier Inn Caerphilly Crossways Hotel
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289 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Reviewed 2 weeks ago via mobile

Comfortable big double bed and single in family room. The third bed not so comfortable as a put-me-up. Very friendly and helpful staff. Good location, quiet so slept well. Good price for a family. Lots of free parking.

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Thank Tiffycat9
Cardiff, United Kingdom
Reviewed 2 weeks ago

We were greeted by Janet who was kind friendly and helpful! Everything was as we have grown to expect from a Premier Inn and was a welcome break away from home during the Christmas festivities! Well done Premier Inn!

Review collected in partnership with premierinn.com
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Thank Mumby S
Reading, United Kingdom
Reviewed 3 weeks ago

We were going to family for Christmas and stayed Christmas night in the hotel. It was very good because I checked in online therefore we could stay with family till late. The room was clean and very quiet and had a good night sleep

Review collected in partnership with premierinn.com
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Thank 799rickyh
Croydon, United Kingdom
Reviewed 3 weeks ago

Crossways is clean and the bed is comfortable. The reception staff are always cheerful and welcoming. It is convenient for Caerphilly,Cardiff and Newport. I use it because I don't travel by car but I can get to my relatives easily, in whatever direction.

Review collected in partnership with premierinn.com
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Thank gymbunny909
Aberystwyth, United Kingdom
Reviewed 4 weeks ago

Arrived at a well decorated reception area and greeted with a beaming smile by CARA .,nothing was to much trouble for her a little treasure. We had dinner in the restaurant with family and were looked after by TASH.H. service was good and the choice of food was well cooked and value for money. t with family 7 in total...

Review collected in partnership with premierinn.com
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Thank JCT421
Nottinghamshire, United Kingdom
Reviewed 4 weeks ago

All Premier Inns are built to standard layout and design and once inside the room you could be just about anywhere. This one was clean and the bed was very comfortable but what made this PI memorable was the warm welcome by the lady on the reception desk. Overall I would happily stay here again.

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Thank MCBPhoto6
Hampshire, United Kingdom
Reviewed 7 December 2016

We have stayed in a few different premier inns. But this one is definitely the best. With excellent Staff. We have stayed here on a number of occasions. Would definitely recommend to others. Have never stayed anywhere where the staff have been so helpful and friendly nothing was to much for them, always willing to help.

Review collected in partnership with premierinn.com
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Thank my_chick
San Francisco
Reviewed 6 December 2016

Bed slightly uncomfortable and sink was blocked and staff un able to resolve the problem, But staff were great at the restaurant very warm welcome couldn't do enough for us, food was very nice too breakfast cooked to order.

Review collected in partnership with premierinn.com
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Thank emmastorr1908
Ashton-under-Lyne, United Kingdom
Reviewed 5 December 2016

Stayed overnight for a xmas party staff were friendly and rooms clean and comfortable would definitely return if visiting the area again have tried other companies and can definitely say that i would choose premier inn again

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Thank Janet H
Oxford, United Kingdom
Reviewed 4 December 2016

My partner booked a room with disabled facilities and received confirmation of the booking with a "king sized" bed. We had driven 150 miles to get there. When we arrived, we were directed to room 1, right by the lobby door. Firstly, there was no king sized bed, the room was freezing, (an oil filled radiator was standing in the...

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Thank Chris A
WhitbreadHotels, Premier Inn Team at Premier Inn Caerphilly Crossways Hotel, responded to this review

Hi Chris Thanks for taking the time to share your review. Firstly I'm sorry to read of your disappointment with the room allocated. I'm sorry for the confusion caused, all of our hotels have kingsize beds, however not all rooms do, so some will have double beds as confirmed on our website. I have passed this on to our Website...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Sleep like a prince or princess at the Premier Inn Hotel Caerphilly Crossways, in the home of Wales' largest castle - one of Britain's most impressive fortifications. You'll be in a prime location for Cardiff city centre, watching rugby royalty at the Millennium Stadium or staging your own grand tour of the spectacular local scenery. And when it's time to hang up your crown for the night, make for our great value restaurant and fit-for-a-king, extra-comfy beds. Important info This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: M4(J28) take A468 towards Caerphilly. Pass through villages of Machen, Trethomas and Bedwas. At roundabout on right after Peters Food Services Factory take 3rd exit. Next to Crossways Brewers Fayre. Transport and local information: St Fagens Heritage Site Caerphilly Castle Historic Site Millennium Stadium Events Caerphilly Train Station 1.5 miles Cardiff Airport 18 miles ... more   less 

Additional Information about Premier Inn Caerphilly Crossways Hotel

Address: Crossways Park Parc Pontypandy | Pontypandy, Caerphilly CF83 3NL, Wales
Region: United Kingdom > Wales > Southern Wales > Caerphilly County > Caerphilly
Price Range: $76 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Caerphilly Crossways Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Premier Inn Caerphilly (Crossways) Hotel Caerphilly
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Caerphilly Crossways Hotel staff and other travellers.
4 questions
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north wales
over a year ago
Cardiff, United Kingdom
Cardiff, United Kingdom
1 month ago
Greater London, United Kingdom

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Questions? Get answers from Premier Inn Caerphilly Crossways Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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