What a fantastic hotel this is, everything you would expect from a premier inn, clean good quality rooms at a decent price but with the added extra of every member of staff I came into contact with was not only very professional but some of the friendliness I have come across. Trying keep guests safe in the most trying of times and still give a first class service you could not fault the staff of this hotel. I cannot recommend this hotel highly enough for the way I was treated by the reception staff and in the morning at breakfast. I stayed four nights on business and had a perfect welcome and one of the best cooked breakfast I have had at any of the hotels I have stayed. Big thumbs up to all concerned you should be very proud and keep up the excellent work.
Enjoyed our stay our only disappointment was the internet was not working for our laptops. Venue was great for shopping near the Outlet mall and in close proximity to Cardiff and Swansea . Felt safe with Covid safety precautions in place.
Lovely hotel. A right lil widget to get to though on your first arrival. You don't know which lane to get in on the roundabout, nothing major to worry about.......we found it quite a laugh actually! Check in fine. Lovely room. Refurbished i think as we had a lovely large Hypnos bed, aircon, big TV etc Breakfast was lovely too. The area you eat though is a little small now during COVID as a god few of the tables are shut off for social distance purposes and one way walking system around the area. Great staff. Mask wearing adhered to by most residents (there's always one or two eh!) All in all, a very comfortable, clean, friendly hotel. Recommended
Visited on a Saturday night for one night. Booked online a few weeks earlier. Check in was good with no issues. Room was clean but a little tired in places with tape covering some sort of socket on the wall. No issues with the room at all. We didn’t have breakfast as we chose to purchase something in the supermarket. We were being cautious with social distancing. Have been before and will visit again.
Staff behind screens in reception, room was absolutely spotless, although I don't trust anyone to clean thoroughly enough in these scary times so cleaned everything with anti bacterial wipes myself I didn't find a single speck of dirt anywhere! 10 out of 10 to premier cleaning staff. Had a full English breakfast both mornings all food served to you at your well screened table so felt safe. Premier inn is taking your personal safety seriously, very impressed