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Castle Hotel

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#1 of 2 Hotels in Conwy
Certificate of Excellence
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1 room 2 adults 0 children
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Castle Hotel
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1,054 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
Evesham, United Kingdom
Reviewed 5 weeks ago via mobile

E were greeted by friendly & helpful reception staff on arrival - easy car parking opposite hotel Very good double room with good ensuite. We had excellent meal in the restaurant - local Conwy mussels at reasonable prices. Good Welsh breakfast in morning - service a bit slow but we were in no hurry. Certainly would go back.

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Helpful?
Thank Tim S
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your brilliant review! The team looks forward to welcoming you back soon!

Paris, France
Reviewed 21 February 2017

We had the pleasure of staying two nights at the Castle Hotel – an impressive historic building dating back to the 15th century, located within the medieval walled town of charming Conwy. We’d selected the Castle based on its reputation for olde worlde charm and excellent cuisine. Generally the hotel lived up to its high regard; from the Shakespeare restaurant...

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Thank mickmusique
Joe L, General Manager at Castle Hotel, responded to this review

Many thanks for your review! I'm pleased to let you know it was indeed all fed back to the kitchen team, we love feedback and genuinely work hard in making sure that feedback is channelled in the right way! We all hope to see you both very soon!

Reviewed 21 February 2017 via mobile

The staff make this hotel !! We booked 3 rooms for my wife's 40th birthday weekend. We had an absolute blast. The hotel itself is beautiful, but the staff are the best thing about it. We had 2 kids with us, and they Bent over backwards to accommodate them. The food was lovely, the cocktails were fresh made and did...

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Thank Richard P
Joe L, General Manager at Castle Hotel, responded to this review

Thank you so much for your fantastic review! Glad our team could really make your stay and wife's birthday!! It was great to have you and your family for the weekend and we are thrilled to have made you regulars! We all look forward to welcoming you back very soon!

Northop, United Kingdom
Reviewed 16 February 2017

Have just had a really lovely stay with my daughter as a little treat. The hotel is very friendly and staff are helpful nothing is too much trouble. Our evening meal was delicious. We also thought the breakfast was exceptional. The beds were very comfy and we left feeling very happy and relaxed. We will definitely return.

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Thank dyates1673
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your lovely review!! The team and I look forward to welcoming you back very soon!!

Leeds, United Kingdom
Reviewed 16 February 2017

A very well located special old building that sits like a regal grand old lady in the middle of the high street. The laid back ambiance of the establishment and its smiling helpful staff do it justice in spades.The only slight disappointment was the central London price of breakfast!. A smashing hotel in every other respect.

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Thank DAVE M
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your lovely review!! Glad to read our team created a lovely stay and true, we do have an "all inclusive" set price restaurant breakfast, but also individual bar breakfast items starting from just £5.00! I'll make sure our reception team is explaining our options fully on check in! Again, thank you for your feedback and we look...

Biggin Hill, United Kingdom
Reviewed 14 February 2017

The Castle Hotel in the middle of Conwy offers an all round excellence from the Bar to the restaurant to the rooms. The restaurant meals are some of the best I have experienced in the UK. The staff are attentive, welcoming and quietly efficient. I love old coaching Inns that have been turned into hotels and have retained their character....

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Thank ReidyRM
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your great review!! I know my team and I are thrilled to have made the A list and near the top too!! We all look forward to welcoming you back very soon!!

Welwyn, United Kingdom
Reviewed 14 February 2017

Well located in the centre of town. Parking opposite hotel ( about 6 bays) or on street overnight Good rooms and very clean Food reasonable price and quality in bar area Staff good but in restaurant area not enough staff on and therefore slow to respond

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Thank Nigel H
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your review!! Sorry we were a little slow in the restaurant, but glad to read our usual standards could be found elsewhere. The team look forward to welcoming you back soon!!

Reviewed 13 February 2017 via mobile

We booked this last minute after a dire e Perrin was st the Quay Hotel in Deganwy. The staff couldn't have been more helpful. Champagne on ice when we arrived in our room, double spa bath...absolutely everything has been an amazing experience! Can't wait to come back!

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Thank Miriam C
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your great review! Glad to repair the reputation of Welsh hospitality and our team look forward to welcoming you back very soon!!

Macclesfield, United Kingdom
Reviewed 12 February 2017

First stay, lots of history and character made all the more pleasurable by young and very helpful friendly staff. The food was extremely good with a good selection. Room was full of character with bay window seat overlooking the street. My rating is really 4 and half stars and reason being as an old hotel the room we had was...

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Helpful?
Thank Dominic H
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your review!! Great to read your wonderful feedback and so glad that you enjoyed the charm of our beautiful old building and the warmth of our great team! We will be re-printing our breakfast menus shortly for the new season and will look to make them easier to read for the next time you return, which will...

Reviewed 12 February 2017 via mobile

Stayed at the castle hotel for a celebratory birthday weekend. We were very kindly given a complimentary upgrade to our room to the next level up. We were very well looked after for the entire duration of our stay. The hotel itself is lovely steeped in history, has a very authentic coach house feel to it and is obviously proud...

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Thank Motisy
Joe L, General Manager at Castle Hotel, responded to this review

Thank you for your lovely review! Glad to read that you enjoyed your stay with us and that our team have done us proud once again! We all look forward to welcoming you back very soon!

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Dawson's Bar & Restaurant
Dawson's Bar & Restaurant
Cuisines: Welsh, British, International, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
'Boutiquey' Town House Hotel in middle of World Heritage walled town. After many years of upgrades and restoration, this famous old Inn now offers contemporary styling mixed with 'arts & crafts' character. ... more   less 

Additional Information about Castle Hotel

Address: Castle Hotel High Street, Conwy LL32 8DB, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Conwy
Price Range: $157 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Hotel 4*
Number of rooms: 28
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Also Known As:
Castle Hotel Conwy, Wales
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hotel staff and other travellers.
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Questions? Get answers from Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 207 is amazing”
 of 5 bubbles Penguinrev, 24 Mar 2017 | Read review
“All rooms are single glazed hence rooms at the front experience some street noise issues”
 of 5 bubbles mickmusique, 20 Feb 2017 | Read review
“Cannot say if other rooms are better.”
 of 5 bubbles dyates1673, 16 Feb 2017 | Read review
“Rear rooms look out over Conwy Castle and are quieter than the front rooms which face out onto the High Street.”
 of 5 bubbles ReidyRM, 13 Feb 2017 | Read review
“upgrade for a bigger room”
 of 5 bubbles stanwally, 3 Feb 2017 | Read review
5 of 5