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    Castle Hotel Windsor MGallery Collection

    18 High Street, Windsor SL4 1LJ, England
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    06/08/2017 07/08/2017
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    USD 166*USD 188*
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    Traveller (366)
    Room & Suite (108)
    Dining (15)
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    Overview
    • Excellent48%
    • Very good32%
    • Average13%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “car park” (158 reviews)
    “high street” (115 reviews)
    “bar manager” (22 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Castle Hotel Windsor MGallery Collection
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    Macdonald Windsor Hotel
    2,844 reviews
    #1 of 18 hotels in Windsor
     
    Holiday Inn Express Windsor
    549 reviews
    #7 of 18 hotels in Windsor
     
    Sir Christopher Wren Hotel and Spa
    1,771 reviews
    #4 of 18 hotels in Windsor
     
    Clarion Collection Harte & Garter Hotel & Spa
    1,480 reviews
    #8 of 18 hotels in Windsor
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,666)
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    1 - 5 of 1,577 reviews

    Reviewed yesterday

    The choice of this hotel was influenced by its qualification: MGallery of the Accor group. However the result is somehow dissappointing: the size of the rooms is small and not very modern style. I would qualify this type of hotel in the Mercury range of...More

    Thank Kris S
    Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded today

    Dear Kris S, Thank you for your review and feedback which is gratefully received. Thank you for your positive feedback about the team which I will be pleased to share with them. I apologise if you found your room to be small I can assure...More

    Hotel's Favourite
    Reviewed 4 weeks ago

    We got a good deal on hotels.com for the room, and it was perfectly located across the street from Windsor Castle, and a 3 minute walk to the picturesque part of the River Thames. The hotel itself has parking for guests, which many of the...More

    3  Thank Mikhail K
    Response from GMMgalleryCastle, Guest Relations Manager at Castle Hotel Windsor MGallery CollectionResponded 4 weeks ago

    Dear Mikhail K, Thank you for your review regarding your recent stay at the Castle Hotel in Windsor. I am very pleased to read that we have made your stay very special. I also do apologize for any inconvenience regarding a several technical problems which...More

    Reviewed 3 days ago via mobile

    Visited as an "experience day"; this included a trip to the castle and then afternoon tea after. We arrived slightly early so sat in the bar and had a drink there. When it was our allocated time I asked the staff who took us through...More

    2  Thank Ryan F
    Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded yesterday

    Dear Ryan F, Thank you for your feedback and review which is gratefully received. Please be assured we will take your comments on board and look to ensure we focus on these areas to improve the level of service we provide to our guests in...More

    Reviewed 4 days ago via mobile

    We stayed here 4 nights. The location is perfect, it's right opposite winds on castle. If you want to visit the castle start queuing at 9am as it gets busy. Take the trip over the Bridgetown Eton by foot. Well worth a look around. Trains...More

    1  Thank sylviamacdonald
    Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded yesterday

    Dear sylviamacdonald, Thank you for your review and feedback which is gratefully received. I'm delighted you enjoyed your experience with us and will be pleased to share your feedback with the team who I know will be encouraged by this. I hope we can welcome...More

    Reviewed 5 days ago

    This is a great hotel. Room was superb, incredibly comfortable beds, bathroom was excellent and everything was so incredibly clean. The staff were very helpful and friendly. Nothing was too much trouble. Would recommend this hotel.More

    Thank Elizabeth H
    Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 4 days ago

    Dear Elizabeth H, Thank you for your review and feedback which is gratefully received. I'm delighted you had an excellent stay with us and would recommend the hotel. I will be pleased to share your feedback with the team whom I know will be encouraged...More

    Macdonald Windsor Hotel
    2,844 reviews
    #1 of 18 hotels in Windsor
     
    Holiday Inn Express Windsor
    549 reviews
    #7 of 18 hotels in Windsor
     
    Sir Christopher Wren Hotel and Spa
    1,771 reviews
    #4 of 18 hotels in Windsor
     
    Clarion Collection Harte & Garter Hotel & Spa
    1,480 reviews
    #8 of 18 hotels in Windsor
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 140 - USD 276 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Windsor
    • #3 Luxury Hotel in Windsor
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Orbitz, Hotels.com, Expedia, Booking.com, Priceline, Cheap Tickets, Travelocity, TripOnline SA, HotelsforEveryone, Hotwire, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Castle Hotel Windsor MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Berkshire >
    • Windsor and Maidenhead >
    • Windsor
    • Also Known As
    • Mercure Castle Windsor Hotel Windsor ,
    • Accor Castle Windsor ,
    • Mercure Windsor
    Add Photo Photos
    Traveller (366)
    Room & Suite (108)
    Dining (15)
    Pool & Beach (1)
    Hotel & Grounds (272)
    Bathroom (17)
    Business Centre & Event Rooms (6)
    Nearby
    Clarion Collection Harte & Garter Hotel & Spa
    1,480 reviews
    .12 km away
     
    Holiday Inn Express Windsor
    549 reviews
    .84 km away
     
    Sir Christopher Wren Hotel and Spa
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    .39 km away
     
    Macdonald Windsor Hotel
    2,844 reviews
    .06 km away
     
    Nearby Restaurants
    The Carpenters Arms
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    .06 km away
    Latino Taverna
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    .03 km away
    Limes
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    .06 km away
    Clarence Brasserie & Tea Room
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    .07 km away
    Nearby Attractions
    Windsor Castle
    9,031 reviews
    .26 km away
    St. George's Chapel
    1,828 reviews
    .16 km away
    Fudge Kitchen
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    .21 km away
    Theatre Royal Windsor
    929 reviews
    .28 km away
    Ask a question
    Questions & Answers
    chilled2016
    5 May 2017|
    AnswerShow all 5 answers
    Response from davidallenashcroft | Reviewed this property |
    Yes parking is available but it costs £20 which in my view was the only negative. Unfortunately all other car parks are similar price and therefore there isn't much choice
    1
    Vote
    judyasingleton
    3 March 2017|
    AnswerShow all 3 answers
    Response from Fraser P | Reviewed this property |
    Hi, yes there are twin beds in some rooms. On the booking sites they often only appear as queen rooms but if you email the hotel or phone they can make a queen room into two singles. Sometimes next to each other but can be... More
    0
    Votes
    Ahmet T
    23 February 2017|
    AnswerShow all 4 answers
    Response from kimcole | Reviewed this property |
    Yes it does , no password required
    1
    Vote
    Room Tips
    "Rooms at front overlook High Street and might be noisy. Rooms at back overlook car park but are quieter."
    Read review
    "Good location to the castle and shopping area. Had an internal room, but very quiet and great bed."
    Read review
    "Rooms in back part of hotel are modern in layout and facilities and are quiet, but don't have a view."
    Read review
    "Best views are in the rooms facing High Street offering limited view of the Windsor Castle Towers."
    Read review
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