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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,755 Reviews from our TripAdvisor Community

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Showing 2,686: English reviews
Horsham, United Kingdom
Reviewed 10 March 2016

This hotel is very well located, close to the castle, shops and restaurants. The stylish but cosy decor makes you feel welcomed and relaxed. The rooms are very nicely furnished, clean and comfortable and the staff were all friendly and helpful. Having to pay £30 for parking on top of the room price, is the only negative.

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Helpful?
Thank Karen J
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to complete a review of the Macdonald Windsor Hotel following your stay with us. I am pleased that you enjoyed your stay and that you particularly enjoyed our location, hotel decor and service from the team. I was sorry to note that you were disappointed with the parking charge. Parking is limited...

London, United Kingdom
Reviewed 8 March 2016 via mobile

Perfect in every way. Stayed for a night in the Executive suite for mine and girlfriends anniversary on 4th March 2016 and it was hands down the best hotel I've stayed in. Everything about the room was brilliant from the size, decor, furnishings, views to the castle etc.. We asked for a rose to be placed on the bed and...

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Helpful?
1Thank hugo d
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for submitting your review of your experience following your stay at the Macdonald Windsor Hotel to celebrate your anniversary. I enjoyed reading your review and appreciate the helpful details you provided. It is lovely to receive feedback of this nature and the team are always encouraged by it. We appreciate the recommendation and look forward to...

Reviewed 8 March 2016 via mobile

The Macdonald offers a great location across from Windsor castle. The decor is very nice and lounge like. The staff are very aware yet not intrusive. The rooms are comfortable and the shower is great. Only a few negatives, the wifi was very spotty and it's very difficult to stop in front of hotel because of Main Street and you...

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Helpful?
Thank Lee W
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay overall and appreciate your constructive feedback. We hope to welcome you back soon. Warm regards Paola Cassotti General Manager

Whitstable, Kent
Reviewed 7 March 2016

From an unprepossessing entrance, with two attractive and appropriate crown shaped hanging baskets, and ideally sited in the heart of Windsor, the hotel, Tardis like, simply expands. Valet parking is a boon and the hotel really is a jewel in terms of quality and service. The staff are a delight and truly reflect the value of staff training and response...

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Helpful?
Thank davjill
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

liverpool
Reviewed 7 March 2016

Good attentive staff from check in and breakfast etc. Nice room but view not so great but for our cheap rate deal no complaints and hotel busy,so if you pay more so be it Would stay again as location and all round feel efficient and relaxed and we felt at ease.

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Thank abcmerseyside
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed our location. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Sudbury, United Kingdom
Reviewed 3 March 2016 via mobile

We have just spent 2 fab nights at this wonderful hotel . We had a feature room on the 4th floor with views of the castle . Room extremely clean and modern with a very well appointed bathroom and with lovely toiletries. Everything you need in the room from nespresso coffee machine , large flat screen TV , mini bar...

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Helpful?
Thank topseyhardy
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for submitting your review of your experience following your stay at the Macdonald Windsor Hotel. I enjoyed reading your review and appreciate the helpful details you provided. It is lovely to receive feedback of this nature and the team are always encouraged by it. We look forward to welcoming you back soon! Kindest regards Paola Cassotti...

Bournemouth, United Kingdom
Reviewed 2 March 2016

Staff very attentive from the moment we arrived. We were impressed with the room size and the little touches in the room were also really appreciated. On the Friday night we ate in the Steakhouse restaurant and were not disappointed. I chose the sirloin steak and my husband chose the rib eye and we both thought it was one of...

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Helpful?
Thank Kee26
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon! Warm regards Paola Cassotti General Manager

Andover, Hampshire
Reviewed 2 March 2016

I would recommend to anyone and would certainly stay again! Fantastic location, cosy bar with fireplace. Room was modern a clean with luxurious toiletries. Staff were great and even squeezed us into the car park.

Review collected in partnership with this hotel
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1Thank LJWalsh15
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment. We appreciate the recommendation and look forward to welcoming you back! Best wishes Paola Cassotti General Manager

Bedale
Reviewed 1 March 2016

Good Hotel, great location and my business guests loved it until breakfast. We were at table for 07.50 on Sunday Morning as had train to catch and Breakfast states at 08.00. We were first for breakfast and were welcomed by courteous staff and room details taken. The breakfast was a little late coming out but looked great, however no fried...

Review collected in partnership with this hotel
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Thank N1562ZKpaulk
London, England, United Kingdom
Reviewed 29 February 2016 via mobile

Stayed here for a night and had dinner in the restaurant! The check in was quick, we got asked to pick a paper it was not delivered the following morning!! We went to out room it was clean and a fair size the bath was lovely and deep!! We went and had dinner in the restaurant and it tasted amazing...

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Helpful?
Thank Michelle O
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your stay with us. I appreciate you taking the time to provide your feedback and was really pleased to read that you enjoyed your stay. I appreciate your constructive feedback and hope to have the opportunity of welcoming you back in the future. Best wishes Paola Cassotti...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: $234 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
#1 Luxury Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
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London, United Kingdom
Chelmsford, United Kingdom
6 months ago

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“406 has a balcony and views over Main Street and Windsor”
 of 5 bubbles Flotink, 22 Mar 2017 | Read review
“We were on the third floor quiet overlooking the town noisy if window open”
 of 5 bubbles ernieking, 17 Mar 2017 | Read review
“Sign up as member”
 of 5 bubbles 802junk, 15 Mar 2017 | Read review
“Rooms at the back with a lovely view of Windsor Castle”
 of 5 bubbles DonaldM972, 12 Mar 2017 | Read review
“Ask for a room away from the lifts.”
 of 5 bubbles towelobsessive, 11 Mar 2017 | Read review
5 of 5