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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,728 Reviews from our TripAdvisor Community

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Showing 2,662: English reviews
San Diego
Reviewed 23 February 2016

I came in for a wedding on 2/13, Long flight from San Diego, USA...check in was flawless, the front desk and concierge were so helpful throughout my stay... The room itself was just as presented, robes, slippers and lovely coffee/tea in room, breakfast was terrific in the dinning room! (cant imagine what a suite upgrade is like!!!) The location can...

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Helpful?
Thank murfsturf
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I am delighted that you had such an enjoyable stay with us! We hope to welcome you back soon! Best wishes Paola Cassotti General Manager

Colchester, United Kingdom
Reviewed 21 February 2016

This was our second trip with your young family (7 & 5). Yet again, the staff could not have been more friendly and helpful. The room and food were excellent. Not cheap but worth it. Having the car packed on departure by the young concierge was a real treat.

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Helpful?
Thank Huw E
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your room and the food you experienced. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Kettering, Northamptonshire
Reviewed 20 February 2016

Visited mid week in mid February for a night away on my week off from work. The hotel seemed perfect from the deal that we found online and it didn't disappoint ! Perfect location for exploring Windsor, right opposite Winsor Castle and surrounded by an abundance of shops, cafes and restaurants ! We checked in early and were quickly shown...

Review collected in partnership with this hotel
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Helpful?
Thank Annie_07_1988
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your stay with us. I appreciate you taking the time to provide such a detailed account and was really pleased to read that you enjoyed your stay with us. I appreciate your constructive feedback which will be shared with the team. We hope to have the opportunity...

Wolverhampton, United Kingdom
Reviewed 19 February 2016

Very impressed with location, polite staff and great rooms, clean&spacious breakfast was very nice, we were chuffed to have a free upgrade to a suite so thank you reservations and although parking not cheap we were ok paying it just for the convenience! would definatley recommend!

Review collected in partnership with this hotel
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Thank markb67
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment - especially the service from the team and your room! We appreciate the recommendation and look forward to welcoming you back. Best wishes Paola Cassotti General Manager

Essex, United Kingdom
Reviewed 18 February 2016

We arrived with valet parking. He took our car and bags while we checked in and went straight off to Windsor castle. Our bags were taken to the room for us. We stayed in an executive double room as we fancied a bit of an upgrade. Worth the extra £30. All staff were friendly and brought anything we needed straight...

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Helpful?
Thank Adam B
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Paola Cassotti General Manager

Matlock, United Kingdom
Reviewed 18 February 2016 via mobile

We enjoyed our stay at this hotel and found its location perfect. The ground floor bar area with sofas has a lovely ambience and we were lucky to have a room with a view of the High St and castle - I had booked an executive double. The hotel was extremely busy and demand for all services - restaurant, breakfast,...

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Helpful?
Thank Alan K
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to write such a detailed review following your stay at the Macdonald Windsor Hotel. I am pleased that you enjoyed your stay with us overall, particularly our location and the ambience of the hotel. I appreciate your helpful feedback regarding room 116 and I will be reviewing the storage and coffee making...

California
Reviewed 17 February 2016

My husband and I stayed at the Macdonald Windsor Hotel for two nights. We were in the "Topaz" room. It is a large suite with a wall of views to a lovely, old museum and the main street, one story below. It has a generous foyer that can be closed off by French doors. Chicly decorated in deep purples and...

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Thank TingNa
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay and we appreciate your detailed feedback. We hope to have the opportunity of welcoming you back soon! Warm regards Paola Cassotti General Manager

Reading, United Kingdom
Reviewed 17 February 2016

A lovely hotel with very helpful and friendly staff, have stayed here more than once and would definitely stay again. The hotel is in a great location close to all the shops , pubs and Windsor castle.

Review collected in partnership with this hotel
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1Thank Vanessa B
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola Cassotti...

London
Reviewed 17 February 2016

Good level of service, though at times the staff needed to be a bit more aware. Lovely room with good servicing if required. Pleasant stay and would recommend/visit again in the future. Thank you very much!

Review collected in partnership with this hotel
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Helpful?
Thank j0handes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment overall. I'm sorry you felt the team needed to be a bit more aware and I will be monitoring this closely. I appreciate the recommendation and hope to welcome you back soon! Best wishes...

Norwich, United Kingdom
Reviewed 17 February 2016

This hotel is in the heart of Windsor and a great place to stay for the castle, etc. We ate in the restaurant in the evening and the staff were delightful and so helpful, turning up the heat on a very cold evening so we were tasty warm. Breakfast was just what we wanted too and you can park your...

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Helpful?
Thank Lesley C
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Paola Cassotti General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: $204 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Luxury Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
11 questions
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London, United Kingdom
Chelmsford, United Kingdom
5 months ago
California

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If available ask a room with Castle view.”
 of 5 bubbles joitaa, 14 Feb 2017 | Read review
“View over the castle”
 of 5 bubbles fitoap, 13 Feb 2017 | Read review
“405 is an exec double with great views of the castle”
  • view from room
  • Exec double with great views
 of 5 bubbles helenm743, 12 Feb 2017 | Read review
“We had a standard room with no view but for the money it had everything we needed.”
 of 5 bubbles 252jillt, 6 Feb 2017 | Read review
“My room at end of hall was quietest”
  • Right outside the hotel front door, Windsor Castle Grounds
  • Slippers, shoe polish materials
  • Comfy bed
  • towel warmer
  • Sitting area
  • Robes, ironing board
  • Coffee & tam service
 of 5 bubbles indianatraveller, 20 Jan 2017 | Read review
5 of 5