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The Thames Riviera Hotel

744 reviews
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Traveller (221)
Room & Suite (90)
Dining (14)
Overview
  • Excellent16%
  • Very good39%
  • Average23%
  • Poor12%
  • Terrible10%
Travellers talk about
“blue river cafe”(23 reviews)
“beer garden”(14 reviews)
“the main hotel”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (744)Write a Review
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All reviewsblue river cafebeer gardenthe main hotelstayed for one nightwould stay againtown centrefat duckthameswindsorrowingbrayheathrowvenuelegoland
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1 - 5 of 730 reviews
Reviewed yesterday via mobile

What a wonderful stay we had. Staff were exceptionally helpful. Room was beautiful though bathroom could do with either updating or a full bleach clean. Bar/restaurant adequate if a tad expensive (more than normal hotel bar prices) Overall I would definitely recommend this hotel, lovely...More

Thank Deborah G
Reviewed 4 days ago

This Hotel has a lot ... well organized reception area, large rooms with a classic interior, enough parking space in front and behind the hotel, a good restaurant and a bar. After a long drive i was happy to park my car close to the...More

Thank Peter A
Reviewed 1 week ago

Stay in the annex,it is not soundproof.The shower was scalding hot and impossible to turn down the temperature.The bed was comfy and the room warm,but its all a bit basic. An okay breakfast served with a smile and a chat,mostly about Trieste.

Thank Jo S
Response from gmthames2017, General Manager at The Thames Riviera HotelResponded 1 week ago

Thank you for your comments which have been duly noted and my apologies for the shower problems encountered. In regard to the room, we are in the process of planning a refurbishment for the Lodge room. Jonathan Brown Interim General Manager

Reviewed 2 weeks ago via mobile

The hotel is very old you can tell by the amenities that a renovation is way overdue I stayed here for 4 nights and was initially given a room on the second floor. My hot water knob was broken and stuck at near 40'C. Obviously...More

Thank Agnes N
Response from gmthames2017, General Manager at The Thames Riviera HotelResponded 1 week ago

My sincere apologies for your experiences during your stay. All of your comments regarding the various issues have been duly noted and actioned. Jonathan Brown General Manager

Reviewed 2 weeks ago via mobile

Had 2 night stay for business purposes on a room only basis. My company had sent through pre authorisation for the room and charges to go on the company credit card which they had duly lost so had to use own card at reception. Asked...More

Thank Dave B
Response from gmthames2017, General Manager at The Thames Riviera HotelResponded 1 week ago

My apologies for the difficulties you encountered during your recent stay. All of your comments have been noted and the appropriate actions have been taken, including a review of staff training. Jonathan Brown General Manager

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Concierge
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 54 - USD 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 54 - USD 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (221)
Room & Suite (90)
Dining (14)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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elga_stroud
16 September 2017|
AnswerShow all 2 answers
Response from gmthames2017 | Property representative |
Thank you for your enquiry. Please contact the hotel directly on 01628 674057, reception will make the necessary accommodation and restaurant reservations you require. Kind regards
1
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Heather S
17 June 2017|
AnswerShow all 2 answers
Response from Ladyjayn | Reviewed this property |
I have a Tastecard and it is usual policy to book before going. I can only presume a lot of restaurants take advance bookings. It may be worth checking with Tastecard why this is their policy. Personally I have never... More
1
Vote
Claire F
11 March 2017|
Answer
Response from gmthames2017 | Property representative |
Check in time is from 14.00hrs, we operate a 24hour reception. Thank you.
1
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123
Room Tips
"Ask a room on the backside!"
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"Annex with river view on the first floor"
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"Go ground floor and try and ask the hotel if you could have the River Thames view as some rooms and their..."
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"Room 402 has a small balcony with views looking over the river"
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