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The Cathedral Hotel

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The Cathedral Hotel
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365 Reviews from our TripAdvisor Community

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Showing 339: English reviews
London, England, United Kingdom
Reviewed 18 October 2016 via mobile

I was surprised to see that Trip Advisor had a decent ranking for this hotel which I found to be a very 2 star place. Nothing special, average, or tired would describe this hotel. Yes, it's old and central. But the furniture is cheap and old, the door locks are badly designed and don't always work, the football game on...

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Helpful?
1Thank Paula R
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good afternoon Paula, Thank you for your feedback. I am sorry you didn't find the hotel to your liking. The Trip Advisor reviews do usually reflect our level of service and the standards we like to maintain in our hotel. If you had asked a member of staff on duty at the time, I am sure they would have turned...

UK
Reviewed 6 October 2016

We stayed for one night at the end of September. Very central, and parking available just up th road.The staff were very accomodating and helpful, and the room was clean, quite, and had everything you need. The shower cubicle, however, was not very clean. There is no air conditioning in the room itself, and the windows won't open unless you...

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Helpful?
Thank bigpaulus
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good afternoon, Thank you for your feedback. We are pleased you found the rooms to your liking and that our staff provided our usual standard of attentive customer service. With regards to the shower cubicle, I can only apologise that this wasn't up to our usual standards. I will investigate this matter. Also, as the building is listed, air conditioning...

Bristol, United Kingdom
Reviewed 4 October 2016 via mobile

Our room was very nice with a spotless en suite . the Cathedral Hotel is very central ,but i would describe it more as a pub with rooms than a hotel. So it does lack the personal touch of a hotel at reception . That aside the staff were helpful- keeping our bags safe so we could explore,breakfast was good....

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Thank Mumis50
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good afternoon, Thank you for your great feedback. We are pleased you enjoyed your stay here and your trip to Salisbury. The nightlife is something we are proud of, attracting lots of regulars and people from out of town to enjoy their weekend here. Like you said, this may not be to everyone's taste, but the noise and the entertainment...

London, United Kingdom
Reviewed 28 September 2016

We regular have an army reunion several times a year in Salisbury and always book 2 rooms at the Cathedral hotel. The food is great, the staff are friendly and they have a great entertainment schedule in the pub at the weekend. Also it is central to town and convenient for transport etc.

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Helpful?
Thank airbornewarrior1992
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good afternoon, Thank you very much for your kind feedback. We are pleased you enjoyed your visit and that you are regular guests here. We hope to see you again soon. Many thanks Natalie Mills Reservations

Salisbury, United Kingdom
Reviewed 19 September 2016

I spent one night in this hotel and it was amazing. Beautifully clean room with all the added extras one needs, TV, kettle etc. The shower was a little interesting to work out, but I eventually worked it out and I have a thing about water pressure in a room and this was amazing. If you have a problem with...

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Helpful?
Thank PippaT23
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good afternoon PippaT23, Thank you for your great review, we really appreciate guest feedback. I am sorry you found the shower a little confusing, but we do offer a 24 hour reception service should you need help with any of the amenities. I am glad you managed to figure it out and found the water pressure to your liking. With...

London, United Kingdom
Reviewed 19 September 2016

What sold the hotel to me was the way they cared enough to reply to each and every Trip Advisor review. We had a 'quiet' rear room but noise didn't keep us awake. It was clean with plenty of hot water and enough space. We were given the room with a shower that we requested. We'd stay there again. Thank...

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Helpful?
1Thank Run-aroundSuzie
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good afternoon Run-aroundSuzie, Thank you very much for your lovely review. We do like to personally respond to each and every review to ensure that guests are left satisfied that any comments made have been respected and listened to. We strive to improve constantly and the only way to do so is to acknowledge feedback. We are pleased you enjoyed...

Charlestown, Rhode Island
Reviewed 4 September 2016

We selected the Cathedral Hotel because we wanted to visit Salisbury Cathedral and Stonehenge. We were pleased to find that the hotel is within walking distance to the many restaurants and shops in the town as well as the cathedral. We had adjoining rooms with a shared bath that although fairly small, were more than adequate for our short stay....

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Helpful?
Thank RWalsh14
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good morning RWalsh14, Thank you very much for your kind review. We are pleased you enjoyed your trip to Salisbury and that the location fitted well for your trip's purpose. Thank you for your great comments regarding the staff, I shall pass on your comments personally. We hope to see you again in the future. Many thanks Natalie Mills Reservations

Poole, United Kingdom
Reviewed 31 August 2016

We only called in for a drink and a meal and we discoverd a great place to eat. The price of the drinks and meal were much better than the other places we had tried in Salisbury, also the staff were very helpfull whith the order so thats where we will go when we visit again.so thanks for a great...

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Helpful?
Thank Terence C
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good afternoon Terence C, Thank you very much for your lovely comments. I will pass those onto our staff who greatly appreciate guest feedback. We are pleased you enjoyed your meal with us and look forward to seeing you again. Many thanks Natalie Mills Reservations

Salisbury, United Kingdom
Reviewed 20 August 2016

Very attentive staff,good wheelchair access and very close to the Town Center.We had a Family gathering here and nothing was to much of a problem from dietary .needs to putting tables together for all of us to sit together.The food was very good and at a good price.

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Helpful?
Thank Jon L
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good afternoon Jon L, Thank you very much for your great review! We are pleased that you and your family enjoyed your meal here and that the level of service was up to standard. I will personally pass on your comments to our staff as they always appreciate guest feedback. We hope to see you again soon. Many thanks Natalie...

Dublin, Ireland
Reviewed 8 August 2016

The staff are friendly and attentive. Good choice of food and very well presented. Our room was really nice with plenty of storage and a very comfortable bed. We had a slight problem with the light fitting over the dressing table, we brought it to their attention and it was sorted very quickly. We did hear the weekend music but...

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Helpful?
1Thank Frances B
OldSarumHotelsLtd, Reservations at The Cathedral Hotel, responded to this review

Good afternoon Frances B, Thank you very much for your lovely review. We really appreciate guest feedback good and bad as it helps us to see what we are doing right and where there is room for improvement. We are pleased you found the room to your liking and appreciate the great staff comments. I will personally pass these on...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Food & drink at the hotel
The Cathedral Hotel Restaurant
The Cathedral Hotel Restaurant
Cuisines: Bar, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
We are located in the heart of Salisbury, just a short walk from The Cathedral, shops, theatres and restaurants. We are just 20 minutes' drive from Stonehenge and the rolling countryside of Wiltshire, with all its historical gardens, houses and walkways.Sundays and throughout the week, we offer a quiet, relaxed environment. On weekend nights, the busy venue bar on the ground floor is open until 2am and is part of the cities club circuit. The rooms have secondary glazing, but you may hear street noise in some of the rooms at weekends. The bedrooms do not have telephones or air conditioning but do offer lots of extras -free WIFI, hair dryers, iron boards, flat-screen TVs, plentiful tea and coffee supplies along with excellent quality towelling. ... more   less 

Additional Information about The Cathedral Hotel

Address: 7-9 Milford Street, Salisbury SP1 2AJ, England
Region: United Kingdom > England > Wiltshire > Salisbury
Price Range: $97 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Cathedral Hotel 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Cathedral Hotel Salisbury
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Questions & Answers

Here's what travellers have asked, with answers from The Cathedral Hotel staff and other travellers.
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Questions? Get answers from The Cathedral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms quietest. Very small lift. Only 2 at a time.”
 of 5 bubbles RICKEY121, 31 Jan 2017 | Read review
“Avoid eating here”
 of 5 bubbles linboroughs, 10 Jan 2017 | Read review
“WE only had a meal.”
 of 5 bubbles TerenceC306, 17 Dec 2016 | Read review
“if u must stay then ask for room on top floor as far away from bar area as possible and at the back.”
 of 5 bubbles meredith007_11, 12 Dec 2016 | Read review
“Upper floors are quieter.”
 of 5 bubbles GrampsBirmingham, 23 Oct 2016 | Read review
5 of 5