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The Cathedral Hotel

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The Cathedral Hotel
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365 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Derby, United Kingdom
Reviewed 20 October 2014

We stayed here on a Friday and Saturday and due to the previous reports reserved a room on the third floor.The room was a good size and was clean.The bathroom was also of a good size and clean. The staff were very friendly and had a good manner about them. The breakfast was well cooked to order and was of...

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Helpful?
Thank B_JDerbysire
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear B_JDerbysire. Thank you for staying with us during your visit to Salisbury and for taking the time to share your experience with other potential visitors. It is great that our team helped you enjoy your two night stay. I note you stayed on a Friday and Saturday and reserved a top floor room as per our recommendations to guests...

Littleton, Colorado
Reviewed 29 September 2014

We stayed there for a night only. Location couldn't be better: right in the middle of everything. It's a restaurant/bar at night and reception is at the corner. Receptionist was also working at the bar so we had to wait to check in/out. Key room is weird to work with but they did explain how to use it. Room was...

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Helpful?
1Thank P_Biker_Traveler
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear P_Biker_Traveler I am sorry we were not good enough on this occasion. We have got on-going checks in place and these have obviously not been thorough enough. We have now inspected all rooms and taken action with regards specific housekeepers standards. Over the years one thing all our visitors have said is how helpful the staff are and how...

Vancouver, Canada
Reviewed 28 September 2014

This hotel is in a good position for exploring Salisbury - a manageable walk from the train station, close to the Cathedral and museums, restaurants and shopping. I gather it is noisy on the weekends but they make this clear on their website and, as I was there from Sunday to Wednesday, was not an issue. Other comments have complained...

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Helpful?
Thank mrobson
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear mrobson Thank you for taking the time to review your three day visit to our hotel. I am delighted you enjoyed your overall experience and you have left a very fair and balanced review. I am sorry your bag was left unattended. This is absolutely unacceptable to us and we fully understand your annoyance. We have re-iterated to all...

San Diego, California
Reviewed 18 September 2014

I am the sister to the "Like a nightmare" reviewer and will add my own review. While the staff was incredibly friendly and well-meaning, they were not always competent. Messages had been left for me by the driver I had engaged. The staff was very efficient in making sure I got his (multiple) messages. Unfortunately, the receptionist took down the...

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Helpful?
3Thank Kate S
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear Kate S, I am sorry you did not enjoy our hotel. As I said in my reply to your sisters review listed a couple of days ago. I find it difficult to be defensive to customer reviews as I genuinely believe there is always a reason for a visitor writing a bad review and we need to receive all...

London, United Kingdom
Reviewed 14 September 2014

My friend and I stayed close by for 3 nights. We went in on night 1 and had steak and kidney pie and liver and bacon. It was that good we went back time and time again. The chicken was excellent and the fish and chips even better. Thanks to Jess, Matthew, Lloyd and Louie the service was exceptional. Very...

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Helpful?
Thank susan g
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear susan g Wow, thank you for your great review. I am delighted our team were able to help you enjoy your visit to Salisbury. It is great that you enjoyed our food so much. Kind Regards Tony Negal

Raleigh, North Carolina
Reviewed 13 September 2014

The biggest issue I had with this hotel is that we booked the adjoining rooms, expecting a connecting bathroom. Well, the bathroom is wholly located in one room. As someone who has to use the facilities in the middle of the night, I did not want to disturb my traveling companion in the other room. Luckily, we switched rooms, but...

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Helpful?
Thank Kim H
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear Kim H Thank you for staying with us during your visit to Salisbury and thank you for taking the time to share your experience with other travellers. We have looked at the possibility of having an entrance from the bathroom to each adjoining room. It would mean we could only have a shower with no bath. As these rooms...

Portland, Oregon
Reviewed 6 September 2014

Friendly staff, and very accommodating when we cut our two night stay down to one to move to the Red Lion across the street for the following reasons: 1. No wifi - well, they advertised wifi, but I couldn't connect any of my devices, and was told that they had problems with "foreign" devices on their wifi (I'm American using...

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Helpful?
1Thank RokeyPDX
CathedralHotel, Owner at The Cathedral Hotel, responded to this review

Dear RokeyPDX, To other visitors reading my reply, I hope you understand why I have answered this review in the way that I have. We have made many changes to our building, our systems and procedures when guests have given us helpful and constructive feedback. I feel strongly on this occasion that the review is overly damning based upon some...

Chester, United Kingdom
Reviewed 5 September 2014 via mobile

Every so often one stumbles across real little gems in Britain and this is one of them. From the moment my group of 12 rooms arrived until the fond farewell waves, nothing was too much for the staff. We felt genuinelly welcome and wanted. The rooms are spacious and the shower like a shot-blaster (just how I like it!). Although...

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Helpful?
Thank gizago
CathedralHotel, Owner at The Cathedral Hotel, responded to this review

Dear gizago, Thank you for staying with us during your visit to Salisbury. A BIG thank you for your great review and your thoughtful comments. We as owners and our team work very hard to ensure every guest feels welcome and enjoys their stay in Salisbury. When we receive reviews like this, it genuinely makes it worthwhile. I will ensure...

Reviewed 1 September 2014 via mobile

The Hotel is dirty. We found a piece of bread in a drawer of our room, the floors were sticky, a lemon of the party of the other night was still under the seat in the breakfast room. The blanket beneath the sheats were mouldy. Friendly but totally untrained personnel.

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Helpful?
Thank Matthias v
CathedralHotel, Owner at The Cathedral Hotel, responded to this review

Dear Matthias v. Thank you for staying with us during your visit to Salisbury. I am genuinely sorry we let you down so much. The things you mentioned are not acceptable by our standards as I hope other visitors have made clear with their reviews. The thing I find most frustrating is the fact that the first thing we knew...

Melbourne, Australia
Reviewed 27 August 2014

Only stayed one night no at the Cathedral Hotel but would happily have stayed longer. Our room was clean, spacious and comfortable. Bit like our bedroom at home. The staff were helpful, gracious and as good as anywhere we have stayed on our trip thus far. Very central to the historic centre of Salisbury.

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Helpful?
Thank David T
CathedralHotel, Owner at The Cathedral Hotel, responded to this review

Dear David T, Thank you for your great review. I hope you enjoy the rest of your trip. Thank you for sharing your experience with tripadvisor visitors. It is great that you found our rooms to be excellent and our hospitality exceptional. We work hard trying to help visitors enjoy their stay both in Salisbury and at our hotel and...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Food & drink at the hotel
The Cathedral Hotel Restaurant
The Cathedral Hotel Restaurant
Cuisines: Bar, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
We are located in the heart of Salisbury, just a short walk from The Cathedral, shops, theatres and restaurants. We are just 20 minutes' drive from Stonehenge and the rolling countryside of Wiltshire, with all its historical gardens, houses and walkways.Sundays and throughout the week, we offer a quiet, relaxed environment. On weekend nights, the busy venue bar on the ground floor is open until 2am and is part of the cities club circuit. The rooms have secondary glazing, but you may hear street noise in some of the rooms at weekends. The bedrooms do not have telephones or air conditioning but do offer lots of extras -free WIFI, hair dryers, iron boards, flat-screen TVs, plentiful tea and coffee supplies along with excellent quality towelling. ... more   less 

Additional Information about The Cathedral Hotel

Address: 7-9 Milford Street, Salisbury SP1 2AJ, England
Region: United Kingdom > England > Wiltshire > Salisbury
Price Range: $97 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Cathedral Hotel 2*
Number of rooms: 22
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Also Known As:
Cathedral Hotel Salisbury
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Questions & Answers

Here's what travellers have asked, with answers from The Cathedral Hotel staff and other travellers.
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Questions? Get answers from The Cathedral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms quietest. Very small lift. Only 2 at a time.”
 of 5 bubbles RICKEY121, 31 Jan 2017 | Read review
“Avoid eating here”
 of 5 bubbles linboroughs, 10 Jan 2017 | Read review
“WE only had a meal.”
 of 5 bubbles TerenceC306, 17 Dec 2016 | Read review
“if u must stay then ask for room on top floor as far away from bar area as possible and at the back.”
 of 5 bubbles meredith007_11, 12 Dec 2016 | Read review
“Upper floors are quieter.”
 of 5 bubbles GrampsBirmingham, 23 Oct 2016 | Read review
5 of 5