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Novotel Leeds Centre

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#8 of 85 Hotels in Leeds
Certificate of Excellence
GreenLeadersSilver level
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Novotel Leeds Centre
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1,826 Reviews from our TripAdvisor Community

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Showing 1,770: English reviews
Barnsley, United Kingdom
Reviewed 20 June 2015 via mobile

Used my loyalty points to make this a £50 stopover and was given a superior room on arrival with free drinks! Superb location and plenty of amenities at the hotel, then ideal for the centre of Leeds. Reception was very attentive and Jose couldn't do enough for us. Rebooked already for August!

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Helpful?
Thank gatesey66
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your very kind review and we all look forward to welcome you back in August. Kind regards, Ludovic Verzi

Reviewed 16 June 2015

Got hotel on Saturday 13th June only to be told our room had been cancelled because there was no money on card two days before we stayed booked through booking.com which I've never had a room cancelled spoke to booking.com wasn't there fault hotel said it was so as I had a wedding at the nearby white cloth gallery had...

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3Thank Paul P
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review and I have just provided an explanation to our Customer Relations Department which will be in contact with you. However, I can be contacted directly at the hotel and explain the automated procedure between ourselves and the website once a card has been declined when booking a pre-paid rate. Looking forward to hear from you....

Reviewed 10 June 2015 via mobile

You get what you get with a Novotel I guess, but it appears the brand needs a shake up! On arrival in my room I had a half drunk bottle of water in the fridge in on my third day - no replacement! I was kept waiting at reception for 10 minutes while the lady behind the counter was taking...

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Helpful?
Thank Steve R
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review and please accept my apologies for the misunderstanding with my colleague. I believe I have already responded via our on-line guest satisfaction survey and would be grateful if you could contact me at the hotel. Kind regards, Ludovic Verzi

Reviewed 10 June 2015 via mobile

Stayed here for one night (Saturday) with my husband..what can I say..easy check in/out, literally took no longer than 2/3 minutes for both.. the room was spotlessly clean, by far the best thing was the bed, myself and my husband both found it extremely comfy and struggled to get up the next morning (thank goodness for the 12pm checkout time),...

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Helpful?
Thank Busybee78
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your very kind comments and review following your recent stay with us. We all look forward to welcome you back on your next visit to Leeds. Kind regards, Ludovic Verzi

Reviewed 9 June 2015 via mobile

stayed for 2 nights and overall very disappointed. first room had a blocked sink and stains on the toilet wall, disgusting. informed reception staff who gave an apology through gritted teeth, this apology did not feel genuine. moved to a second room which was smaller with a less modern bathroom, felt like our punishment for complaining! This room wasn't particularly...

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Helpful?
Thank sinead f
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review and I believe I have already responded via our on-line guest satisfaction. I will contact you again as promised. Kind regards, Ludovic Verzi

Reviewed 6 June 2015 via mobile

Me and the missus stayed here on June 5th! Very modern downstairs and although we never eat in the restaurant for a hotel they had an excellent menu. The room was a good size and with the toilet separate meant you good shower on peace! If the room was plastered and simply painted it would give it a much more...

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Thank Joshwaugh20
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review and I am glad you could benefit from a good offer. Also, just to let you know that our Superior and Executive Rooms are of a much higher standard and are available at a reasonable supplement on most nights, should you stay in Leeds again in the near future. Kind regards, Ludovic Verzi

Swansea, United Kingdom
Reviewed 6 June 2015

Good location - but expensive overnight parking (£15) Check in was slow - despite pre-checking in on line. Room was tired, furniture was chipped - (possibly to match the wood chip wallpaper) Breakfast was good - large selection and good quality. And checkout was slower than check in - so allow plenty of time..

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Thank No1WelshFamily
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your review. Our Superior and Executive Rooms are indeed of a higher standard and are available at a reasonable supplement on most nights. I hope we will have the opportunity to welcome you back, should you stay in Leeds again in the future. Kind regards, Ludovic Verzi. PS: our overnight car parking price is £12 and has...

London
Reviewed 5 June 2015

Stayed Mon-Fri at this property, and although I see two pain points which would benefit from improvements (see below), the overall stay in an Executive room was definitely nice: - Location is a recent building, rooms as well as common parts are modern and very clean. - Bathroom with the huge overhead shower was an absolute delight - Room size...

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Helpful?
Thank voyageur_Londres
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your kind review and I believe I have already responded via our on-line guest satisfaction survey. We all look forward to welcome you back should you stay in Leeds again in the future. Kind regards, Ludovic Verzi

Worcester, United Kingdom
Reviewed 4 June 2015

I stay here every three months while on business. It is 3 minutes walk from the station and town centre. The staff are helpful, the rooms are clean, beds supremely comfortable, free wifi and great breakfast. OK it is part of a huge chain but if you book in advance it offers superb value for money.

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Thank RobGfromWorcs
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your kind review and regular custom. We are looking forward to welcome you back on your next business trip to Leeds. Kind regards, Ludovic Verzi

Macclesfield
Reviewed 3 June 2015

I stopped here for one night with my wife on Sunday 24th May 2015, and got a bargain price on-line. To be honest the standard daily price of over £200.00 per night advertised in the hotel lobby, is a little out of our price range. The check-in was faultless and friendly, the car was parked in an underground Car Park...

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Helpful?
Thank MarkWButler5705
NovotelLeedsCentre, General Manager at Novotel Leeds Centre, responded to this review

Thank you for your very kind review and we all look forward to welcome you back on your next stay in the area. Kind regards, Ludovic Verzi

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
AA 4 star Novotel Leeds Centre is located in the centre of Leeds suiting business travellers with eight meeting rooms for up to 80 people and WiFi internet. An equally attractive base for a short break or holiday, the hotel is close to shops, nightlife and the Leeds first Direct Arena. Novotel Leeds Centre offers Elements restaurant, bar, fitness suite, sauna, steam room and limited indoor pay parking on site. The main railway station is a few minutes walk away, Leeds Bradford Airport is approximately 15 km drive. ... more   less 

Additional Information about Novotel Leeds Centre

Address: 4 Whitehall Quay | Whitehall Quay, Leeds LS1 4HR, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Leeds City Centre
Price Range: $96 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Leeds Centre 4*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, ACCOR, Hotels.com and Expedia so you can book your Novotel Leeds Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Leeds Centre Hotel Leeds
Accor Leeds Centre
Leeds Novotel
Hotel Style:
#1 Green Hotel in Leeds
#5 Luxury Hotel in Leeds
#10 Family Hotel in Leeds
#19 Business Hotel in Leeds
#22 Romantic Hotel in Leeds
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Leeds Centre staff and other travellers.
12 questions
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Sheffield
9 days ago
Weston-super-Mare, United Kingdom
4 months ago
Dudley, United Kingdom
Chorley, United Kingdom

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Questions? Get answers from Novotel Leeds Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“based on my third floor room (i presume all the other rooms are similar) i can only say all the rooms must be very similar - excellent”
 of 5 bubbles Daftlad1962, 16 Feb 2017 | Read review
“Rooms in both stays so far have been quiet and very comfortable”
 of 5 bubbles Kaz5904, 13 Feb 2017 | Read review
“Join Accor for more privleges such as free drink in bar”
 of 5 bubbles Z3015NFmichaelk, 10 Feb 2017 | Read review
“Superior rooms are brilliant.”
 of 5 bubbles DennisWhicker, 16 Jan 2017 | Read review
“Executive rooms are perfect!”
 of 5 bubbles charl0ttecp, 31 Dec 2016 | Read review
5 of 5