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Malmaison Hotel

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#13 of 85 Hotels in Leeds
Certificate of Excellence
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Malmaison Hotel
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1,226 Reviews from our TripAdvisor Community

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Showing 1,216: English reviews
Dundee, United Kingdom
Reviewed 2 days ago NEW

Lovely place, food was excellent and catered for my Mum who needs a gluten free diet (no advance notice is required) the waitress was lovely and worth her weight in gold. (Lisa) extremely helpful in everyway and was very reassuring regarding the gluten free options. Food was very tasty and plenty of it, this is not just a snack like...

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Thank sheonagh S
London, United Kingdom
Reviewed 2 days ago NEW

100 bedroom Malmaison about ten minutes slow walk from the railway station and close to the centre of town. The building is in good condition and clean and tidy. Excellent large bed and good sized room. The bedroom had all the usual bit and pieces that are found in an upmarket hotel. The restaurant serves a presentable evening meal and...

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Thank Marc S
Reviewed 1 week ago NEW

Stayed here for work last year. The hotel is nice and central. 10 mins walk from the station or a short taxi ride. Rooms are large and very well proportioned with comfy beds and good ents. systems. Didn't eat in the fester aunt but had a drink and some snacks which were very tasty. We only stayed one night but...

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Thank Peter H
Management response:

Dear Peter H, Thank you for your lovely review. I am thrilled to hear that you enjoyed the hotel, team and Chez Mal Bar & Brasserie offering. Hopefully the team and I will have the pleasure of welcoming you back for another great stay. Best wishes, Craig Robson General Manager

Warwick, England, United Kingdom
Reviewed 1 week ago NEW

Very central so shopping, nightlife and bars very close by. Rubbish signs to get to car park. Attentive staff, but drinks expensive. Breakfast buffet was good but the hot food arrived cold. Room was not great- we could hear TV and talking through what appeared to be a connecting door. Courtyard out back was full of chatter most of the...

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Thank Len D
Management response:

Dear Len D, Thank you for your review and your kind words about the team. We had 22 of our bedrooms upgraded last year to CLUB rooms which have been extremely well received. The great news is that all of the remaining bedrooms will also be complete by the end of April. Hopefully the team and I will have the...

Boulogne-Billancourt, France
Reviewed 1 week ago via mobile

Questionable stains on the chairs. Kettle had not been descaled in ages. Shower did not work. Shower gel used by previous guest. Chef has never heard of healthy options... Reception does not pick up the phone.

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1Thank RodolpheClauss
Management response:

Dear RodolpheClauss, Thank you for your review although a disappointing read. I am suprised to read of your feedback and I can assure you that a full inspection of the bedroom has been completed. If you wish to discuss this any further please call 01134260047. Hopefully the team and I will have the opportunity to welcome you back and show...

Milton Keynes, United Kingdom
Reviewed 1 week ago

Stayed here for a Christmas drink up in town. Rooms lovely with nice high ceilings. Excellent location, walking distance to all main bars/clubs. Hotel does not have its own car park but you can use public car park 200 yrds away and hotel will give you a 50% discount ticket on departure. Would use again

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Thank Paul B
Management response:

Dear Paul B, Thank you for your review. I am pleased to hear that you had a great stay! Hopefully the team and I will welcome you back to Mal Leeds soon. Best wishes, Craig Robson General Manager

London
Reviewed 2 weeks ago

Prior to arrival I had requested an early check in and had been told it wasn't guaranteed which I understood. On arrival the receptionist was really helpful and could allocate me a room straight away. I then asked to upgrade (at a cost), she got a bit confused so called the manager to help, who said she had already upgraded...

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Thank LondonTrout
Management response:

Dear LondonTrout, Thank you for your stunning review. I am thrilled to hear that you had a great stay! Hopefully the team and I will have the pleasure of welcoming you back to the hotel soon. Best wishes, Craig Robson General Manager

Weybridge, United Kingdom
Reviewed 2 weeks ago

Asked for a room change on arrival as the standard room we were allocated was small and tired. I sat on the bed - what a shocking mattress! They moved us to a "newly refurbished" Club room. Much better proposition with new décor, bed, carpets and curtains. Unfortunately the refurbishment didn't extend to the bathroom which was pretty much worn...

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Thank Relay
Management response:

Dear Relay, Thank you for your review. I am thrilled to hear that the team upgraded you and thank you for your comments about Chez Mal Bar & Brasserie, the team are excellent and they deliver a fantastic product. We have a full bedroom refurb scheduled from the end of February until the end of March that will most certainly...

Kingston-upon-Hull, United Kingdom
Reviewed 2 weeks ago

Malmaison is our hotel of choice in Leeds and is always excellent, this time however our stay was outstanding. We arrived a little early and dropped our bags at reception before hitting the shops, on our return our baggage was up in the room which was immaculate and welcoming. We spent the evening in the restaurant and the food was...

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Thank steviet758
Management response:

Dear steviet758, Thank you so much for your stunning 5 star review! I am pleased to hear you had a great stay with the team delivering a great guest experience. We all have a passion for delivering a quality product with great service. The team will be thrilled to hear of your kind comments. The team and I hope to...

northumberland
Reviewed 2 weeks ago

We stayed in three, immaculate rooms at Christmas. From arrival to check out, our stay was perfect. I was a little concerned that the hotel would be lacking that 'festive atmosphere' - I couldn't have been more wrong. The bar staff on Christmas Eve were knowledgeable and welcoming (top marks to the guy on the bar, who, through asking about...

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1Thank NorthumberlandRev5
Management response:

Dear NorthumberlandRev5, Thank you so much for your stunning 5 star review! It fills me with joy reading of your kind comments, the team will be thrilled. We all have a passion for delivering a great customer experience, particularly during the holidays, and I am glad you had a nice Christmas break with your family. The team and I hope...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Hotel

Address: 1 Swinegate, Leeds LS1 4AG, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Price Range: $135 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Malmaison Hotel Leeds
Hotel Style:
#10 Luxury Hotel in Leeds
#14 Romantic Hotel in Leeds
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Hotel staff and other travellers.
11 questions
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nottingham uk
7 months ago
over a year ago

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Questions? Get answers from Malmaison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a high floor”
 of 5 bubbles LenD710, 11 Jan 2017 | Read review
“Go for a refurbished room.”
 of 5 bubbles Relay, 4 Jan 2017 | Read review
“High rooms for me.”
 of 5 bubbles steviet758, 1 Jan 2017 | Read review
“quiet room on request”
 of 5 bubbles anita_currie, 27 Dec 2016 | Read review
“Don't eat in the restaurant - too expensive and not great quality. Delux room was amazing.”
 of 5 bubbles adamjadam, 15 Dec 2016 | Read review
5 of 5
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