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Holiday Inn Express Birmingham - Star City

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Holiday Inn Express Birmingham - Star City
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410 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Birmingham - Star City
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Showing 404: English reviews
Newcastle, United Kingdom
Reviewed 13 June 2014

I stay in this hotel every few months for business and it's always comfortable and clean. The staff are always helpful and friendly and there's ample parking. It's also just across the road from the Star City Leisure Complex, and a short drive from the Fort Retail Park, so there are plenty of facilities right on the doorstep. Of course...

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1Thank Paul M
London, United Kingdom
Reviewed 7 June 2014

After having a very bad experience with Holiday Inn express in luton and Hemel Hempstead i was a little anxious that my company had booked me in there. How wrong i was. From check in to departure it was GREAT. helpful staff rooms where clean and very well maintained and the free wifi worked perfectly. The shower was amazing i...

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Thank Phil3966
Reviewed 2 June 2014 via mobile

Spent 2 nights here for a family event. The hotel was convenient to the venue. It is walking distance to the Star City mall and casino, so decent restaurants nearby. Taxi to City Center £7. Cons: Rooms all (saw a few since other family/ friends there too) appear to be in need of a refresh. Carpeting was old and stained....

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1Thank Rameo66
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Rameo66, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As...

Amesbury, United Kingdom
Reviewed 19 May 2014

The hotel was lovely, polite helpful staff who made you feel genuinely welcome. The room was very spacious compared to others I have stayed in whilst in Birmingham. The complimentary breakfast on my first morning was the only let down of this stay. The choice well.. lets just say that there wasn't really a choice. There was beans and toast...

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Thank Lesley-Ann P
Gosport, United Kingdom
Reviewed 19 May 2014

I have stayed in so many IHG hotels around the world that I've lost count and this has to be the worst Holiday Inn so far. The rooms are good enough but despite the air conditioning looking very nice it simply didn't do anything; the bed was OK however the pillows were completely useless being too small (I thought they...

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Thank Roque1
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Roque1, Thank you for your recent stay with us and reviewing our property. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our rooms good and beds up to par with your expectations. I am...

Reviewed 15 May 2014

My stay at this hotel was for 2 nights over a weekend (fri and sat). It was a last minute booking as friends already had a reservation there. When arriving we were greeted by a lovely lady who gave us info about the local restaurants, entertainment venues, room features and breakfast info. The room I eventually settled in was the...

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Thank OrthancSalt
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear OrthancSalt, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Bratislava
Reviewed 5 May 2014

I stayed here for 2 nights. The hotel is located in a not very nice part of Birmingham, but is helped by the presence of Star City (just across the road), there's Nando's, chinese buffet and other restaurants, plus a cinema and bowling. The room itself was bigger than I expected. The bathroom was OK with a big shower with...

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Thank tihino
Dublin, Ireland
Reviewed 5 May 2014

I just wanted say thank you to the extremely friendly and efficient staff of the Holiday Inn Express in Star City. We arrived late at night and left early the following morning. Everyone we met was as helpful and is friendly as you could possibly hope for. Thank you again.

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Thank Mary L
Glasgow, United Kingdom
Reviewed 26 April 2014 via mobile

Hotel is bit out of town 10 pounds in a cab from New street station, retsilpark nearby but not a lot apart from that , as my trip was for work it met my needs, nice clean modern room, only problem couldn't get itv on the tv, all the staff are very friendly and seem happy at their work, John...

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Thank adejefan
Southport, England, United Kingdom
Reviewed 19 April 2014 via mobile

Great quality great price and native on reception is very helpful.rooms where generous in size well heated and we'll lit .Aston villa fc is within a 20 mins walk and Birmingham City centre is a 10 min drive

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Thank Shaun T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $80 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel
Hotel Style:
#47 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Birmingham - Star City staff and other travellers.
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Questions? Get answers from Holiday Inn Express Birmingham - Star City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay on the second floor”
 of 5 bubbles JaneD252, 19 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles stumpysbird, 3 Nov 2016 | Read review
“Book Early for good room rates”
 of 5 bubbles grendall69, 12 Oct 2016 | Read review
“Rooms at the back would be quieter but did not notice much noise at the front”
 of 5 bubbles hungerfordbee, 26 Sep 2016 | Read review
“Try somewhere else!”
 of 5 bubbles 929ScottB929, 23 Sep 2016 | Read review
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