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Premier Inn Birmingham Broad Street (Canal Side) Hotel

Traveller (71)
Room & Suite (25)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Get a taste of Venice in the heart of Birmingham at the canal-side Premier Inn Birmingham Broad Street. Overlooking the city's own world-famous waterways, it's a laid-back spot for exploring the city - whether for business or pleasure. Saunter to the conferences, events and exhibitions at the NIA, ICC or business district. Wander to the Bullring for designer shopping. Finish the day in style at the bars and restaurants of Broad Street and Brindley Place. Then return to friendly service, comfy beds and spacious rooms. Directions: From M6 (J6) follow A38m towards city centre. Follow signs for city centre/ICC/A456 (Broad Street). Turn left at Hyatt Hotel. Hotel is situated on the right at the bottom of Bridge Street. From A4540 (Ring Road) follow signs for A456 (Broad Street). Turn right into Gas Street then at the end turn left into Holliday Street. Hotel is immediately left after the bridge on Bridge Street. Sat Nav postcode for car park - B1 2JR.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Public Wifi
Wheelchair Access
Room features
Accessible rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Quiet
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
130Restaurantswithin 0.5 km
65Attractionswithin 0.5 km
1,506Reviews
79Photos
34Q+A
100Room tips
Traveller rating
  • 621
  • 506
  • 209
  • 100
  • 71
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Wasn't impressed for a premier inn, room ok, restaurant nice but food let it down or maybe it was just mine and the misses.no parking on site apart from a couple of disabled parking slots, wouldn't recommend in this location but havnt stayed at any of the other hotels in this
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This was the worst hotel after the staff were being really rude about anything i asked them they kept disturbing us and after two hours of staying there got kicked out and paid £59 for no reason without getting a refund or anything back I actually hate this hotel after my
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Review collected in partnership with premierinn.com
Response from MaraB2198, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel
Responded yesterday
Thank you for your review. I am sorry that you felt that Team on Duty were rude. Unfortunately, they have process to follow when the Terms and Conditions are breached by the guest or their party. I am sorry if you felt that it was not handled the best way possible but Premier Inn UK & Ireland terms & conditions states: Premier Inn expectations of you (and your group) You must not: •smoke anywhere inside any Premier Inn premises. This includes the smoking of e-cigarettes. Permitted smoking areas will be identified on site. Smoking on Premier Inn premises outside of the designated smoking area will result in a £100 fine; •tamper with any fire alarms or emergency equipment; •prevent Premier Inn management, housekeeping and/or maintenance staff from access to your Premier Inn room(s) as and when required by Premier Inn; •remove, damage or destroy any Premier Inn property; Occupancy The maximum room occupancy is two adults. Family rooms (where available) can accommodate two adults and two children (under the age of 16). You must not exceed the maximum occupancy for the room allocated to you. We reserve the right to conduct checks on occupancy. Occupancy is not transferable. If you or your group cause damage to the hotel, other guests or their property, or otherwise breach any of these terms and conditions, Premier Inn reserves the right to: •cancel your reservation with immediate effect and (if appropriate) eject you from Premier Inn premises; •cancel key cards; •restrict access to the hotel; •remove your items from the room and hotel, disposing of such items (at no cost and no liability) to a local charity to the extent such items are not collected from us within 7 days of removal; •retain all sums paid by you and/or charge you the full amount of your reservation; and/or •refuse future reservations from you and/or refuse you entry or accommodation at any of our hotels Premier Inn reserves the right to decline or cancel reservations made and stays in progress by those who have previously breached these terms and conditions (as may be updated from time to time), whether the reservation is in that name or not. Thank you for your feedback.
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family break for 21st birthday party all enjoyed our stay close to bars shops overlooking the canel great stay rooms lovely tea and coffee making lovely bathrooms tv wi fi comfy beds staff very friendly
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Review collected in partnership with premierinn.com
Response from MaraB2198, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel
Responded yesterday
Thank you for your 5 star review! I am happy that you had a lovely time in Birmingham.
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We absolutely love this hotel. We have stayed here a number of times. The staff are so welcoming and the rooms are spotless and well-equipped. Joyce who works at breakfast was particularly wonderful. Thank you.
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Review collected in partnership with premierinn.com
Response from MaraB2198, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel
Responded yesterday
Thank you for your amazing review! I will pass your comments to the Joyce and rest of the team.
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Had a wonderful stay, Az, Dom and Naz were very accommodating and welcoming, professional and made our stay first class, they couldn’t do anymore to make out stay better Highly recommend and you are a credit to premier inn!
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Response from MaraB2198, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel
Responded 4 days ago
Thank you very much for your review! I will pass your compliments to the Az, Dom and Naz. We hope to welcome you again!
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Photo provided by managementPremier Inn Birmingham Broad Street (Canal Side) Hotel
View from Bedroom - Canal side
Room
Ceiling damp
Ceiling damp
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We actually had the Continental Breakfast, which there was plenty of choice ( including freshly made porridge, which I love) and plenty of food, but there was a buffet hot choice also, which looked as if it was replenished as needed.
0 votes
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Not in our room.
0 votes
Sorry. Don’t know. Corridors are a bit narrow on upper floors so might be a bit awkward unless you have a folding bike.
0 votes
We only used the bar early evening then went into city. Very late back so not certain. Someone at breakfast did say they were in bar until 12:30am
1 vote
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"All rooms looked good."
"The ones overlooking the canal are nice. We stayed in Room 203."
"Ask for "canal-side""
"Higher Floor Rooms"
"request a room overlooking the canal"
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PRICE RANGE
USD 60 - USD 147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn birmingham broad st canal side hotel birminghambirmingham premier inn
LOCATION
United KingdomEnglandBirmingham
NUMBER OF ROOMS
116
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