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Malmaison Birmingham

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Traveller (628)
Room & Suite (300)
Dining (63)
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Overview
  • Excellent37%
  • Very good34%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“harvey nichols”(31 reviews)
“mailbox car park”(48 reviews)
“mini bar”(86 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,570)
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Traveller rating
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130
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All reviewsharvey nicholsmailbox car parkmini barmail boxhotel bargood sizehot breakfaststandard roomafternoon teaclub roombars and restaurantscity centresaturday nightnew street stationlovely roomstayed for one nightfull english
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541 - 545 of 2,552 reviews
Reviewed 31 December 2016

Wrote this as I'm sat on the train going home after walking out of Malmaison Birmingham mid stay. I've NEVER walked out of a hotel before. Let alone when I was ready for bed in my pyjamas! This trip was a disaster from the start....More

2  Thank ldunn83
Response from Damian G, Manager at Malmaison BirminghamResponded 1 January 2017

Dear ldunn83, Thank you for your comprehensive feedback. May I please refer you to the personal email that has already been sent and just say that I always hope guests have a great experience and am always sorry to see when that's not the case....More

Reviewed 30 December 2016

I happened to stay in Malmaison for a night when I visited Birmingham for a conference. The room was well appointed with all amenities and the biggest advantage is it is close to city centre which gives easy access to malls, hotels, etc. The check-in...More

Thank RamanujamMS
Response from Damian G, Manager at Malmaison BirminghamResponded 1 January 2017

Dear RamanujamMS, Thank you for taking the time to share your experience of your stay with us here at Malmaison Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we...More

Reviewed 30 December 2016 via mobile

I've stayed in several of the Malmaison hotels and this one was not up to the standard I've come to expect from them. It felt tired and grubby and like no one cared. It was definitely less clean than the rest, greasy handprints all over...More

1  Thank Gladysrocker
Response from Damian G, Manager at Malmaison BirminghamResponded 1 January 2017

Dear Gladysrocker, I would like to firstly apologise for the issues you encountered during your stay with us. We do take all feedback very seriously and strive to continually look for ways to improve our guests experience when staying with us. We do like to...More

Reviewed 29 December 2016

We stayed here as part of my boyfriends birthday celebrations and it was truly one of the best hotels I've been to. The room was immaculate, beautiful decor and extremely comfortable! The staff were fantastic, so friendly & helpful! They extended our check-out by one...More

Thank hannahlouisexo
Response from Damian G, Manager at Malmaison BirminghamResponded 1 January 2017

Dear hannahlouisexo, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of Malmaison; it certainly is an exciting chain of hotels! I hope that we will see you back with us very...More

Reviewed 29 December 2016 via mobile

Nice place to stay - room was clean and fresh - spacious - nothing amazing - not like Malmaison Manchester which is much better - good location for shops - bar is lovely - worth staying - and would stay again.More

Thank KatieC587
Response from Damian G, Manager at Malmaison BirminghamResponded 1 January 2017

Dear Katie, Thank you for reviewing your stay with us and we hope your experience was a positive one. Our team here work hard to ensure all our guests have a comfortable and pleasant stay and we very much look forward to welcoming you back...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 103 - USD 223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
USD 103 - USD 223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (628)
Room & Suite (300)
Dining (63)
Amenities (26)
Questions & Answers
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AmiBerry
5 January 2018|
AnswerShow all 9 answers
Response from giggsAlvechurch | Reviewed this property |
Yes ! 5 minutes
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Votes
Room Tips
"Luxury rooms are well worth the money"
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"There may be better views available. I was on the second floor so may be woth going higher."
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"Ask if upgrades are available."
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"Cannot comment on rooms as did not stay"
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