Completely exceeded our expectations. From the location to the fabulous room this hotel is 5 star! The staff were friendly, helpful and professional. The breakfast is outstanding and totally delicious with many different options to choose from......the traditional English is…
The room itself and as a brand are very nice. There does need to be a bit more lighting in the room for doing ladies make up. The hotel and reception staff were lovely and would have received four stars. The staff in the Marco Pierre who also do room service and breakfast…
Me and my boyfriend stayed here last night and it was perfect! We had a room on the 23rd floor and it had an amazing view. Everything in the room was complimentary and included cans of coke, crisps, chocolate, water and shampoo, conditioner, soap and body wash. There was a large…
From the Beautiful views across Birmingham on the 23rd floor to the excellent, friendly staff, great food, modern fresh rooms and convenient, central location , this hotel certainly got our vote. We will be making this one of our company ‘go too’ hotels when next we travel to…
The location of the hotel is good and the views from the 23rd floor suite fabulous but... Our room's heating didn't work which we didn't find out until we came back into the hotel - nor did the phone in the room when we tried to call reception to report it. So we phoned on our…