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The Collection Hotel Birmingham

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The Collection Hotel Birmingham
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427 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Aylesbury, United Kingdom
Reviewed 2 days ago NEWvia mobile

We'd booked the hotel and read the previous reviews, but as it was "just a place to sleep" we gave it the benefit of the doubt. The foyer was clean and definitely leads you into a false sense of security. Walking up the the room, the hallways were dirty and the lift felt unsafe. Our room was nothing short of...

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Thank Samantha F
Reviewed 3 days ago NEW

Room looked fine until saw the bath, wouldn't stand in it to shower never mind lie in it for a bath. Fridge fan noisy all night in the quiet of night , disturbed sleep. They seemed more interested in function going on. Sorry to say will not be booking again.

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Thank Steve B
Brighton and Hove, United Kingdom
Reviewed 1 week ago

I stayed here with my boyfriend during a UK music tour and had to change rooms. We booked it as a convenient stop-over for a good price, but soon realised the reasons for its good price. The room was filthy. I pulled back the bed sheets to find two patches of incriminating stains. Aghast, I inspected the rest of the...

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Thank marim0chan
Peterborough, United Kingdom
Reviewed 2 weeks ago

Poor quality of service from staff on arrival, plus blood stained bed linen and a filthy bathroom. I didn't receive a response to the complaint form that I filled in when we left, but I eventually received a response to my email's in which the Hotel claims that the stains in the bed linen were not blood, despite providing them...

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Thank billt592016
Birmingham, United Kingdom
Reviewed 2 weeks ago

Had a queen suite I think it was.. parent booked the room so I'm not completely sure. It had nice decor and I love red so it totally worked for me did have a situation where the key/card didn't work and we explained that we didn't have it by a mobile or card but we did get a bit of...

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1Thank kelsi-Fisher
Reviewed 2 weeks ago

The hotel is run down, rooms weren't thoroughly clean, there was dust in most places, fridge in room was broken. Very noisey and unprofessional cleaning staff. I would not recommend this hotel to anyone, couldn't wait to leave.

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Thank Aishah03
Reviewed 2 weeks ago via mobile

Reception room pleasant, staff okay, corridors need serious update as very shabby. Rooms were okay but smelt a little foisty when first went in, people across the hall were smoking cannabis in rooms and shouting in the hallways at 1am so sleep quality was disturbed! Busy hotel as they had a large bangra award ceremony held that evening which we...

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Thank Dominique H
Worcester, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here for two nights to attend the Christmas gift fair and have a couple of nights away before a new arrival in December. On arrival car parking is around the back in a pot holed car park although admittedly this is free of charge. Reception is clean and tidy and we were served immediately. We stayed in room...

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Thank happy_holibops
Burton upon Trent, United Kingdom
Reviewed 3 weeks ago via mobile

Was really dreading my pre-booked stay here after reading reviews, but was pleasantly surprised. Room was clean, spacious, comfortable bed, plenty of storage and modern bathroom. Large wardrobe with small fridge and safe inside. Yes, there was a party in the room opposite, but after complaining to reception they immediately came and warned them to turn music down. Looking round...

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1Thank sonfitzpatrick
Reviewed 3 weeks ago via mobile

Very poor hotel. Was once a recommended place. Rooms don't look like the pics on the Web site at all. Wallpaper pealing at the heater. Bed was lopsided and broken and TV turned to static after 15 or 20 minutes then had to switch off at the plug and wait 10 min to get a good picture. This was bearable...

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Thank dip1234_1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about The Collection Hotel Birmingham

Address: 263 Hagley Road | Edgbaston, Birmingham B16 9NA, England (Formerly Clarion Collection Birmingham)
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range: $76 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Collection Hotel Birmingham 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Clarion Collection Birmingham Hotel Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Collection Hotel Birmingham staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from The Collection Hotel Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 907 is dirty”
  • gunk on the bathroom floor
  • stain on the bed
  • gunk on the bathroom floor
  • stains on the bed
  • brown splatter marks on the radiator
 of 5 bubbles marim0chan, 26 Nov 2016 | Read review
“Fix the dents in the walls. So easy to fix. ”
 of 5 bubbles sanA7803CQ, 25 Oct 2016 | Read review
“Do not stay here”
  • Head post to bed
  • Sink
  • Bedroom wall
 of 5 bubbles cl0hugs, 23 Sep 2016 | Read review
“don't go! stay at home....! sleep on the street, would be better, cleaner and more enjoyable!”
 of 5 bubbles emski87, 9 Sep 2016 | Read review
“Go to another hotel.”
 of 5 bubbles Flemo1983, 26 Aug 2016 | Read review
5 of 5
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