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Norfolk Hotel

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1 room 2 adults 0 children
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Norfolk Hotel
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546 Reviews from our TripAdvisor Community

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Showing 540: English reviews
Ilkley, United Kingdom
Reviewed 31 January 2015

I've stayed in hundreds of Hotels, and this was the worst ever. The room was disgusting. Couldn't say any more as insufficient room on this form. Clearly the management pay no heed to Tripadvisor reviews. Council should come and inspect this place soon....

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3Thank David C
Birmingham, United Kingdom
Reviewed 29 January 2015

I know this is a budget place so dont mind , cracks in mirror, peeling paint wallpaper etc its to be expected. But when we got to room there , was no milk, no toilet tissue, hairs in bathroom general dirt. But worse to come the bedding stunk, dirty sweaty disgusting smell. Turned the pillows over blood stains on other...

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Thank babypabz
Reviewed 29 January 2015 via mobile

Me and GF went there only for her to experience stopping in a hotel. She's never stopped in one b4. This was 24 January 2015. Shower head kept falling down and at one point fell on my foot. The chair was stained like hell. Curtains didn't fill the whole window so couldn't roam round room partly dressed. Over all for...

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2Thank Sean G
Birmingham, United Kingdom
Reviewed 25 January 2015

Arrived at this hotel and was shocked by the level of service received. Got to the room and the heating was broken, which meant it was extremely hot in the room and we couldn't adjust this. Had a few guests back not even five minutes through the door and we got a call from hotel reception stating that they had...

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2Thank Nicola K
Oxfordshire
Reviewed 20 January 2015

As a cheap hotel for just one night this place was just about bearable. The first room we were given had a window that wouldn't shut and a radiator that didn't work. The nice refurbished bathroom sadly didn't make us want to keep this room, hypothermia isn't that appealing. To be fair the room was changed without question. Room two...

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1Thank Harli21
Reviewed 19 January 2015 via mobile

The hotel looks promising from the outside, the reception area too. I think on the outside panel it says 5 star Recency which makes think that it should be at least ok, but ohhh boy, so wrong I was!!! It felt like I mentioned above. We got to the room, and was freezing, no heating and no light, no light...

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1Thank Florin H
Reviewed 18 January 2015 via mobile

When we arrived we expected a nice hotel but were sadly mistaken when entering our rooms. Rooms were minging! One of our rooms had blood stains on the wall and floor, the smell is disgusting! There were engravings on the doors saying help and the whole place is horrible! Beds were clean and comfortable and you do pay for what...

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2Thank Annie B
Reviewed 13 January 2015

Had such a good time , we paid £40 for a triple room , my friend has asthma so the guy on reception gave us a free up grade of our room , taxi was £7 to get to broad street so really cheap , we wanted a cheap hotel for a nights stay so we could go out and...

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1Thank Lshe777
Hinckley, United Kingdom
Reviewed 5 January 2015

Booked by phone to stay Saturday 3rd Jan 2015 on 31st Dec 2014. Rang back to cancel after reading Tripadvisor reviews on Jan 2nd, but was told we wasn't allowed to cancel ? Even tho we quoted the 24hr cancellation policy.. On check in we had to prepay £10 each for breakfast even tho we said we didn't want it....

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1Thank Carl_Cov
Llangefni, United Kingdom
Reviewed 4 January 2015 via mobile

I was pleased on the appearance of reception area but that soon changed to absolute disgust. The room was filthy and was in a general state of poor repair. Wallpaper coming off the walls, corroded radiator, a tissue blocking a hole in the ceiling. Some of the biggest cobwebs I've ever seen and filthy curtains that haven't been changed for...

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1Thank marc982

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
With over 100 en suite bedrooms, the 3-star Norfolk Hotel is situated on the A456 in Edgbaston, less than 10 minutes' drive from Birmingham city centre. It offers Wi-Fi access and free parking.Located next door to the hotel, the Headingley Restaurant offers international dishes for breakfast and dinner.Tea and coffee making facilities, Freeview TVs and a private bathroom feature in each modern room.The hotel is completely non-smoking, and has a stylish reception area and a well-stocked modern bar, which serves drinks until late and has Sky Sports channels.In large, peaceful gardens, the hotel is down the road from lively Broad Street, 2.5 miles from Edgbaston Cricket Ground and 1.5 miles from Birmingham New Street Station. The NIA and the ICC-Birmingham convention centre are a 10-minute drive away, with the M5 motorway less than 4 miles away and there are regular buses to the city centre. ... more   less 

Additional Information about Norfolk Hotel

Address: 267 Hagley Road, Birmingham B16 9NA, England (Formerly Comfort Inn Edgbaston)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $52 - $806 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Hotel 3*
Number of rooms: 121
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Also Known As:
Comfort Inn Birmingham
Norfolk Hotel Birmingham
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Questions & Answers

Questions? Get answers from Norfolk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on one on the front. Preferably a clean one , if they have one.”
 of 5 bubbles 583happycamper, 17 Feb 2017 | Read review
“4th floor rooms”
 of 5 bubbles malan2017, 30 Jan 2017 | Read review
“pay the upgrade for a better room and bed”
 of 5 bubbles steve9565, 24 Nov 2016 | Read review
“Give it a miss.”
 of 5 bubbles 47RDG, 7 Nov 2016 | Read review
“Ask for a quiet room I did request a walk in shower on a ground floor which I was given”
 of 5 bubbles suzanneCheltenham, 28 Aug 2016 | Read review
5 of 5