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Norfolk Hotel

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Norfolk Hotel
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526 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Reviewed 3 days ago NEWvia mobile

Stayed here a couple of years ago, oh how times have changed it. Dirt everywhere, carpets held down with duct tape, graffiti scraped into doors, handbar in lift falling off, the list is endless; so glad did not pay the extra to eat here as could not wait to leave.

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Thank Craig K
London, United Kingdom
Reviewed 4 days ago NEW

The pictures on websites are deceiving! The reception was clean and nice, however, the corridors were dirty, drab and depressing. The walls were dirty, chipped, the carpets in the corridors were thread bare. The bathroom was dirty, mirror broken, the broken toilet roll holder was on the window ledge and the roll was on the floor. The tv had no...

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Thank j15eej
Reviewed 6 days ago NEWvia mobile

Stayed over few days .. It was first time to stay in hotel £76 per night. Absolutely ridiculous .. Damb dirty nd not worth the money . Owner shuld take people thoughts nd update nd clean up. Didn't bother to take pictures 😞 after that we booked somewhere else .. holiday inn ..nd was total different experience.

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Thank Sunn S
Reviewed 1 week ago via mobile

Wow this hotel really is a disgrace the staff smelt of body odour and mice came out at night to eat your food. Nice reception disgusting food would not reccomend this. Even some of the mice were shocked at the state of the rooms do not go AWFUL PLACE!!!!!!!

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Thank Hotelman27
Birmingham, United Kingdom
Reviewed 1 week ago

Worst hotel I've ever stayed in, 3 bed room for a girlie reunion, no heating in the bathroom and towel rail didn't work, one scabbie pillow on the bed, hairdryer didn't work, TV buzzed so loud you couldn't have it on, never book room 103 its next to some giant vent pipes right outside the windows so you could barely...

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1Thank Tripod208
Cowes, United Kingdom
Reviewed 2 weeks ago

room was of a really good size but needed updating, loose taps, decor crap and stains on the bed. The bed was old and not very comfortable. The food in the bar was really good and great value for money. the staff were very helpful.

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Thank steve9565
Reviewed 2 weeks ago via mobile

Upon arrival we spoke to a very rude receptionist who advised us the lift was broken. As we made our way up the stairs the decor reminded me of something out if a horror film. We where placed in a room which I absolutely refused to stay in (mould on the walls, mouse traps on the floor, filthy walls and...

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2Thank Andrew R
Peterborough, United Kingdom
Reviewed 2 weeks ago via mobile

Currently spending the night tonight here. £30 for a double room. Small double bed. Good storage. Awful shower. Way to hot and had to hold the shower head. Took ages to heat up. Had to hold the plug in the wall for the kettle as the connection didn't work unless I pressed it down. Windows all look damp. Parked the...

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Thank Beebs27
Belfast, United Kingdom
Reviewed 3 weeks ago

Everybody considering booking here should be fully aware of the blatant disregard for health and safety and ignorance of guest's complaints that this abysmal excuse for a hotel has as standard. I will recount what happened on Saturday morning and the response of the hotel: My friend went to the bathroom to take a shower ahead of an event we...

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Thank mickfaver2016
Reviewed 3 weeks ago

Stay away from this hotel, it is not safe to stay here, a lady hanging around reception (who was obviously well known to reception staff) was eyeing u my handbag on the table and came over looking through the books on the table. The hotel is full of, i can only describe as immigrants pushing empty shopping trolleys around with...

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Thank ithinkweam

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
With over 100 en suite bedrooms, the 3-star Norfolk Hotel is situated on the A456 in Edgbaston, less than 10 minutes' drive from Birmingham city centre. It offers Wi-Fi access and free parking.Located next door to the hotel, the Headingley Restaurant offers international dishes for breakfast and dinner.Tea and coffee making facilities, Freeview TVs and a private bathroom feature in each modern room.The hotel is completely non-smoking, and has a stylish reception area and a well-stocked modern bar, which serves drinks until late and has Sky Sports channels.In large, peaceful gardens, the hotel is down the road from lively Broad Street, 2.5 miles from Edgbaston Cricket Ground and 1.5 miles from Birmingham New Street Station. The NIA and the ICC-Birmingham convention centre are a 10-minute drive away, with the M5 motorway less than 4 miles away and there are regular buses to the city centre. ... more   less 

Additional Information about Norfolk Hotel

Address: 267 Hagley Road, Birmingham B16 9NA, England (Formerly Comfort Inn Edgbaston)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $51 - $831 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Hotel 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Comfort Inn Birmingham
Norfolk Hotel Birmingham
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Questions & Answers

Questions? Get answers from Norfolk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay the upgrade for a better room and bed”
 of 5 bubbles steve9565, 24 Nov 2016 | Read review
“Give it a miss.”
 of 5 bubbles 47RDG, 7 Nov 2016 | Read review
“Ask for a quiet room I did request a walk in shower on a ground floor which I was given”
 of 5 bubbles suzanneCheltenham, 28 Aug 2016 | Read review
“332 seemed ok to us”
 of 5 bubbles CarlaBatty, 24 Aug 2016 | Read review
“Choose a different hotel”
 of 5 bubbles TimTimmerson, 21 Aug 2016 | Read review
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