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Macdonald Burlington Hotel

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Traveller (498)
Room & Suite (177)
Dining (33)
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Overview
  • Excellent39%
  • Very good33%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“new street station”(321 reviews)
“lovely hotel”(138 reviews)
“train station”(130 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (3,115)
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1,159
1,013
529
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137
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1,159
1,013
529
240
137
Show reviews that mention
All reviewsnew street stationlovely hoteltrain stationcity centreexcellent locationcooked breakfastgerman marketexecutive roomreception staffchristmas marketa lovely staycentral birminghamlovely roomenjoyable stayfull englishbreakfast was excellentbull ring
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11 - 15 of 3,078 reviews
Reviewed 2 weeks ago

Have stayed in this hotel twice now and have not been disappointed on either occasion. A great advantage of this place is its location right opposite Birmingham New Street station making for easy access if one arrives by train, which is a good option as...More

Thank Mick F
Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 2 weeks ago

Dear Mick F Thank you for your review following your stay. I am delighted that you had such an enjoyable experience! Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it....More

A TripAdvisor Member
31
Reviewed 3 weeks ago via mobile

I have stayed here many times and wouldn't choose anywhere else in Birmingham. The location is second to none being a few steps from New Street station and close to the shops. The building is big ang beautiful with high ceilings and good sized rooms...More

Thank A TripAdvisor Member
Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 3 weeks ago

Dear Guest Thank you for your review following your stay. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it. We hope to welcome you back soon. Kindest regards Chandru Moorthy...More

Reviewed 3 weeks ago

Unplanned surprise stay - but what a fantastic hidden gem! Building is AMAZING..marble columns wonderful carpets and furnishings. Retaining all the character of a bygone age yet with all the modern comforts we expect. And they delivered! Just great. Staff were brilliant and attentive at...More

Thank Helen S
Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 3 weeks ago

Dear Helen S Thank you for your review of the Macdonald Burlington following your recent stay. I was pleased to learn of your enjoyment. I really appreciate you taking the time to share your view of the hotel. We hope to welcome you back soon!...More

Reviewed 3 weeks ago via mobile

A quick overnight stay in this city centre hotel is very enjoyable. Our mid priced room was clean and warm but a little dated. Staff are very friendly and eager to help, breakfast was tasty with plenty on offer. Will stay again next time I'm...More

Thank jeffoclarko
Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 3 weeks ago

Dear jeffoclarko Thanks for your review. I am delighted you enjoyed your stay and the team were keen to help you. We look forward to welcoming you back. Kind regards Chandru Moorthy Operations Manager

Reviewed 3 weeks ago

Not the cheapest but worth every penny. You can literally trip over coming out of New Street Station and you are there so you can't get much more central. You know it's not a new, modern hotel the moment you walk in and that is...More

Thank PhilBKent
Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 3 weeks ago

Dear PhilBKent I am really pleased you enjoyed your stay with us and in particular your room and the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! We look forward to welcoming you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 99 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Birmingham
#18 Luxury Hotel in Birmingham
#19 Romantic Hotel in Birmingham
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 99 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Birmingham
#18 Luxury Hotel in Birmingham
#19 Romantic Hotel in Birmingham
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
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Traveller (498)
Room & Suite (177)
Dining (33)
Questions & Answers
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CAPRICORN1Rhodes
19 January 2018|
AnswerShow all 3 answers
Response from Jeremy F |
I once stayed here a couple of years ago and also encountered a mouse.
1
Vote
CAPRICORN1Rhodes
19 January 2018|
Answer
Response from Chris K | Reviewed this property |
We booked a suite and I don't think it was recently refurbished but modern and very comfortable apart from grubby blinds and window.
0
Votes
Closed_Quarters
18 January 2018|
AnswerShow all 4 answers
Response from jacquelinefleet | Reviewed this property |
Our breakfast was included in the price of our stay.The usual price of it was more expensive than other places but it was really good.Sorry I can't help more
0
Votes
Room Tips
"Some rooms have views of the air conditioning units, so worth asking when you book."
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"The hotel is opposite New Street Station which is very busy, rear rooms are quieter but beware of..."
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"we had an inward facing quiet room, and it was quiet"
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"Go for the higher floors - and use the staircase rather than the lifts to come down."
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