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Macdonald Burlington Hotel

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2,803 Reviews from our TripAdvisor Community

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Showing 2,771: English reviews
Reading, England
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW

Visited on 3 December for the Christmas market and shopping. All staff without exception were friendly and extremely helpful and very knowledgeable about the area and what to do. Our room was very clean and spacious but we were on the 3rd floor and our view and unfortunately smell when we entered was from the aircon fans and extractors from... More 

Helpful?
Thank MozUK
Southampton, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW via mobile

The hotel was very comfortable and very easily accessed from the main railway station. Central to all the shops and a short walk from Birmingham's canal districts. Our room was well appointed and quiet through the night. Not many reception staff so there can be delays checking in and out. We had a voucher for a drink at the bar... More 

Helpful?
Thank charliedalgleish
Northampton, United Kingdom
2 reviews
Reviewed yesterday NEW

my dayghter and i stayed here 26-11-16 for atreat for her birthday, the hotel was well located in the centre of the city and just opposite the station which was perfect as we arrived by train. the man on reception was great as we were very early for check-in and said we could leave our bags at the hotel while... More 

Helpful?
Thank clairesilvey
Lanark, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW via mobile

I stayed one night, location was perfect. I was delighted to get a complimentary upgrade to a suite. The bathroom was new and lovely, but the rest of the room, although very large, was dated and tired. Staff were pleasant and helpful. It was a Saturday night so there was quite a bit of noise from people leaving clubs in... More 

Helpful?
Thank FionaFeeWallace
Wales, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW

Visited last weekend, the city was manic with the German market and Christmas shoppers. We arrived at midday and our room wasn't ready which was fair enough...the website does say 2pm check in. We dropped off our bags and went out into the mad throng to do some shopping. We went back at 3 and the room still wasn't ready... More 

Helpful?
Thank dsteer2015
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW

I stayed at the hotel to attend a works Christmas Party on 25 November. The room itself was lovely, could be updated better and the layout could be improved but it was clean and nicely decorated (not necessarily on a par with its competitors). However the party was the reason for my visit and this was really a letdown. The... More 

Helpful?
Thank Deborah M
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

My work department organised to come to the Burlington for our christmas party. The food was awful. I would have preferred a microwave meal. The main course meat tasted very cheap. The DJ was dreadful and all in all we were all very eager to just eat what we could and find somewhere better to go. The staff were very... More 

Helpful?
1 Thank FillMeQuick
London, UK
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

Disappointing. The room was fine, but the bed was too small for two people, and because it dipped in the middle neither of us got much sleep. For some reason there was only one set of towels, so perhaps the room was intended for one person, which would have been fine. The location is great, right in the middle of... More 

Helpful?
Thank ALTP
Bristol, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We were given a rather pokey room on the top floor of the hotel. It contained a 3/4 size double bed for two people which was far too small for two grown adults to share. The rest of the hotel was very nice with a superb location and excellent breakfast. The staff were all lovely and very helpful.

Helpful?
Thank MXS540
Derby, United Kingdom
Level Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 week ago

Hotel room a bit tired thought was expensive at £178 per night for a classic room .drinks cup of tea £4.55 and a beer £4.65 though was a tad dear. The staff however were excellent friendly professional and courteous. Fantastic location near train station and town centre, great breakfast.

Helpful?
Thank 818JOHNR818

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Macdonald Burlington Hotel

Address: Burlington Arcade, Birmingham B2 4JQ, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $133 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Burlington Hotel 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington
Hotel Style:
#5 Green Hotel in Birmingham
#9 Family Hotel in Birmingham
#13 Luxury Hotel in Birmingham
#18 Romantic Hotel in Birmingham
#26 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Burlington Hotel staff and other travellers.
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Questions? Get answers from Macdonald Burlington Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms at the back are lovely and quiet”
 of 5 bubbles clairesilvey, 4 Dec 2016 | Read review
“We were on 2nd floor at the rear....no view but quiet with no street noise.”
 of 5 bubbles dsteer2015, 28 Nov 2016 | Read review
“Make sure to get a full sized bed”
 of 5 bubbles MXS540, 28 Nov 2016 | Read review
“ask for view of arcade or main street”
 of 5 bubbles 818JOHNR818, 28 Nov 2016 | Read review
“Single rooms are apparently plentiful”
 of 5 bubbles AhhMaa, 3 Nov 2016 | Read review
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