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Best Western Westley Hotel

336 reviews
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Traveller (55)
Room & Suite (21)
Dining (6)
Overview
  • Excellent28%
  • Very good45%
  • Average16%
  • Poor6%
  • Terrible5%
Travellers talk about
“main building”(12 reviews)
“western hotels”(5 reviews)
“function room”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (336)Write a Review
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18
Show reviews that mention
All reviewsmain buildingwestern hotelsfunction roomlarge car parkwedding venuefriendly hotelsaturday eveningan enjoyable staybuffet stylenight porterhotel barlovely bathroombirmingham centrenext morningweekend breakbooked this hotelstayed here for one night
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71 - 75 of 331 reviews
Reviewed 5 September 2016

Efficient booking; helpful and courteous staff; surprisingly spacious single room and bathroom; convenient location. good standard of cleanliness; suitable variety/quantity of breakfast;although decor in the pubic areas is a little dated it seems well maintained and it is a reasonably priced hotel with good access...More

Thank mary h
Response from Vanessa K, Manager at Best Western Westley HotelResponded 6 September 2016

Thank you for taking the time to give us your feedback. Hope to see you back to see our new carpets that should be arriving very soon now!

Reviewed 1 September 2016

Got booked into this hotel by my place of work, first impressions whilst driving to the location wasn't high at all. As soon as I went to check in, there was minor problems with my name not being on the system, but was shortly fixed....More

Thank sjvtxo
Response from Vanessa K, Manager at Best Western Westley HotelResponded 3 September 2016

Look forward to you staying with us again soon.

Reviewed 31 August 2016

I am frequent visitor to the Westley for Meals wakes etc. overall impression the foyer reception area is like a old people's home. The smell of stale carpets badly stained in some areas and the disgusting lavender smell which appears to be from the toilets...More

2  Thank ronaldshillingford
Response from Vanessa K, Manager at Best Western Westley HotelResponded 1 September 2016

Thank you for your comments. All feedback is welcome as it can be helpful in highlighting things to us. I am sure you can appreciate that to keep on top of refurbishing a hotel is a large task and an on going job. We have...More

Reviewed 29 August 2016

On arrival at the hotel, our first impression was that it was very dated and in need of refurbishing. Our double room, however, had been recently decorated and was clean and comfy. The twin room's bathroom was very old fashioned. Breakfast was included but all...More

2  Thank Jane T
Response from Vanessa K, Manager at Best Western Westley HotelResponded 30 August 2016

Thank you for your comments. We appreciate all feedback as it points out things which will help us to continue to improve in the future. We do have a refurbishment programme which is underway at the moment.

Reviewed 26 August 2016

Travelling in a group of 4 got booked in on Friday afternoon. The staff were very friendly and helpful. There were events in the bar and function room on the Friday evening both stopped close to midnight. Saturday there was another event in the function...More

Thank Richard G
Response from Vanessa K, Manager at Best Western Westley HotelResponded 27 August 2016

Thank you for your feedback. We hope to see you again in the future.

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 65 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 65 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (21)
Dining (6)
Questions & Answers
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Room Tips
"End of corridors overlooking the rear car park are quieter, but further away."
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"Annexe rooms attached to main hotel, rear for quietness as road fairly busy. party was going on in main hotel..."
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"Restaurant Only Visit"
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"Restaurant visit only."
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