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Premier Inn Birmingham City Centre (Waterloo Street) Hotel

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Premier Inn Birmingham City Centre (Waterloo Street) Hotel
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1,792 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Birmingham City Centre (Waterloo Street) Hotel
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Showing 1,767: English reviews
Sydney, Australia
Reviewed 10 August 2015

Fantastic value for money, all the staff were lovely, rooms and bathroom were great, enjoyed the continental breakfast. Location was another plus, very close to the shops, museum and city square. The only down side was that the church across from the hotel had some sort of training exercise on where the bells in the church are rung...for 6 hours...

Thank Katharine F
Reviewed 9 August 2015 via mobile

After a 5 hour journey we ( my husband 2,3 and 14 year old) finally arrived. Great Central location and a warm welcome from Matt on reception we parked outside to bring our bags etc in. Big mistake! My husband returned to the car after 6 minutes to a parking ticket. He quizzed a traffic warden who told him you...

Thank wackyrachel
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I am pleased to read you were given a refund in line with our Good Night Guarantee...

Kendal, United Kingdom
Reviewed 8 August 2015

Disappointing. Room wasn't made up for the 2nd night. I don't mind making my own bed so a full room service isn't necessary but the tea/milk bowl hadn't been replenished and I ended having to fish out pre-used t bags from the unemptied bin and having black tea. Told reception the next day and was told this was Premier Inn...

1Thank Carole U
Hampshire, United Kingdom
Reviewed 7 August 2015

It's very Central, City Centre location cannot be bettered. Easy walking distance to New Street and Snow Hill Railway Stations. Possibly Moor Hill Station as well but I don't know where that station is. Loads of shops, bars, cafe's and restaurants all just steps from the Hotel. The Bullring a gentle 10 minute stroll away and the Canals, The Mailbox...

2Thank Arthur_Tash
Reviewed 7 August 2015

A nice hotel,only downside is no parking .... Food was good, the lady on the front desk was amazing very welcoming ,calming,happy,chatting .... Great staff .... Advising us on local things to do also..no noise in the corridors ,room was great..

2Thank kerri88
Reviewed 3 August 2015

When you book a Premier Inn you have a good idea of what you will get, just every now and then you find a gem and this is one. A stones throw from New Street station it is in a excellent location allowing you easy access to the Bull Ring shopping centre and a short walk to the Mail Box...

1Thank glenrobbo
Castleton, New York
Reviewed 2 August 2015

Right in the middle of downtown, although blocked off from street construction made it a bit difficult to assess from car. Walkable from train which is close by. Very close to shopping - literally right out the door. Was there for my son's wedding. Staff was very understanding and tried to get us a room open early for the groom...

2Thank Cinimax
Reviewed 1 August 2015 via mobile

Room itself was fine. Decent bed room was clean. Reception was helpful. The bar restaurant was terrible . I know it was separate to hotel but you are expected to eat and drink in there . Basically it was open to all and sundry . Drunks falling into tables smashing glasses with families nearby. Falling out the doorway into the...

1Thank Lazzer61
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our restaurant/bar fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We...

Stornoway, United Kingdom
Reviewed 30 July 2015

We arrived completely out of sorts after the airport had lost our luggage, but we received a warm and calming welcome. Water on arrival was a nice touch and the staff were friendly. The room was as we have come to expect with an excellent and comfortable sleep.

1Thank StornowayKeith
Dunchurch, United Kingdom
Reviewed 27 July 2015 via mobile

Great location right in the heart of Birmingham. Very close to pubs, restaurants, City Hall and Town Hall venues. Walking distance to Brindley Place (10 minutes). Automated check in, bar, food etc. Modern clean room was well appointed. Our room (417) was opposite the lift so was a little noisy from the corridor in early morning.Secondary glazing to keep city...

Thank Roadstechno

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Paid Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Multilingual Staff
Official Description (provided by the hotel)
Put yourself at the centre of everything here at Premier Inn Birmingham Waterloo Street. Looking out across St Philips Square and the Cathedral, the major attractions and major businesses are just a hop, skip and jump away. You can browse the big brands and designer names of the Bull Ring, catch the must-see events at the Hippodrome Theatre, Symphony Hall, NIA or ICC, or find chocoholic's heaven at Cadbury World. After a day's business or indulgence, return and savour the food (and views) at our bar and grill before relaxing in our spacious rooms and extra-comfy beds. Directions: At junction 6 of the M6 exit onto the A38/Corporation St. Take exit towards West Bromwich/A41. Merge onto St Chad's Queensway. Take 2nd exit for Great Charles St Queensway. Great Charles St West bears left and becomes Livery St. Turn left onto Waterloo St. Car park on Livery St (B3 2BJ) costs 11GBP for 24 hours Monday-Friday and 13.80GBP for 24 hours on Sunday. ... more   less 

Additional Information about Premier Inn Birmingham City Centre (Waterloo Street) Hotel

Address: 3-6 Waterloo Street, Birmingham B2 5PG, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $85 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham City Centre (Waterloo Street) Hotel 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn and Agoda so you can book your Premier Inn Birmingham City Centre (Waterloo Street) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Birmingham City Centre (Waterloo St) Hotel Birmingham
Hotel Style:
#3 Romantic Hotel in Birmingham
#3 Business Hotel in Birmingham
#3 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Birmingham City Centre (Waterloo Street) Hotel staff and other travellers.
25 questions
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Walsall, United Kingdom
Bournemouth, England, United Kingdom
Walsall, United Kingdom
Coventry, United Kingdom

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Questions? Get answers from Premier Inn Birmingham City Centre (Waterloo Street) Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front quieter than the rear”
 of 5 bubbles tourmanagerexeter, 6 Feb 2017 | Read review
“High Floor. Ask for a view overlooking the Cathedral - stunning!”
 of 5 bubbles AztecCarlisle, 28 Jan 2017 | Read review
“Clean bathroom and renew shower door Also find out why it was so slippy ”
 of 5 bubbles sharon0147, 17 Jan 2017 | Read review
“Take a hot water bottle”
 of 5 bubbles Derekjf52, 8 Dec 2016 | Read review
“712 very quiet”
 of 5 bubbles AM495, 8 Dec 2016 | Read review
5 of 5