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pentahotel Birmingham

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2,256 Reviews from our TripAdvisor Community

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Showing 2,204: English reviews
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Gosport, United Kingdom
Reviewed yesterday NEWvia mobile

My partner and I had the pleasure of staying here during a recent trip to Birmingham to see Emeli Sande at the O2 Academy. The hotel is located close to the city centre and within walking distance of The Mailbox and Bull Ring shopping centres, although we chose it as it is literally next door to the O2 Academy. The...

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Thank pdjroberts
Surrey, United Kingdom
Reviewed 2 days ago NEWvia mobile

Great mid range hotel very modern nice breakfast reception is in the bar but hotel good location. only 17 spaces in car park but 2 mins along road NCP modern clean staff helpful 24 hour bar and another lounge pool area on 2nd floor would defo stay again

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Thank Jacqueline T
Gloucestershire, United Kingdom
Reviewed 3 days ago NEWvia mobile

Never visited these hotels before. The first and last. Food is minimal bland and expensive. Best off popping into town to eat. Seriously it's 2 mouthfuls and it's gone. So be prepared. Also don't expect any service, they are slow to react and leave you waiting. When the duty manager came down, she didn't know how to complete a card...

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Thank darren c
Maidenhead, United Kingdom
Reviewed 3 days ago NEW

First impressions = "a bar. Where's the reception ?" Just a sign on the wall would be enough to make it clear where to check in. I counted numerous couples doing the same as me and looking around. After that - the room was minimalistic. Perfect for me. Had to have a shave, but no plug in sink

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Thank mdwardle
Ashford, Middlesex
Reviewed 5 days ago NEW

My daughter and I recently stayed here for a concert at the 02. Situated two minutes walk from Mailbox shopping centre, with numerous eating places a couple of minutes walk away from the 02 so was a perfect location for us - parking at the hotel was £16 for 24 hours (only about a dozen spaces, we were lucky and...

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1Thank 313cherryh
Cheltenham, United Kingdom
Reviewed 6 days ago NEWvia mobile

We booked this Hotel as we were going to a concert at the O2 Arena Birmingham. The hotel is only a five minute walk from the venue. It is also only a 10 minute walk to the Bull Ring Shopping Centre. The Hotel was clean and friendly. The food was excellent. The rooms are a good size, with a large...

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Thank Kay990
Management response:

Dear Valued guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon!...

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Myself and my boyfriend stayed here for one night. If you are attending a concert at the 02 academy the location is spot on as it's literally a minutes walk away. The hotel is extremely modern and the staff couldn't be more accommodating. The room was very spacious and had everything you need for an over night stay. If I'm...

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Thank shauny1988
Management response:

Dear Traveller, Thank you for the great review of your stay with us at pentahotels. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards...

Winnersh, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed here for one night as we went to see Emeli Sande at the O2. The hotel is modern and staff very friendly. The rooms are basic but clean and modern. Breakfast is self service but plenty of choice from cereals, fresh juices, pastries, fruit salad and of course Full English breakfast. We would definitively stay here again if...

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Thank Alex F
Management response:

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Chloe

London
Reviewed 6 days ago NEW

Hotel was really clean and modern, lovely atmosphere and a great location, close to the town and train station. The staff were extremely friendly and helpful and made it a pleasure to be there. The food was delicious and lots of wonderful choices - I would definitely stay here again.

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Thank zeinahf
Management response:

Dear Traveller, Thanks for the kind words here on TripAdvisor. pentahotels are new to the market & we are really excited about the changes that we are making & the positive feedback we are receiving. I hope that you will continue to support the brand & that we will see you back again soon. Very best regards Chloe

Cambridge, United Kingdom
Reviewed 1 week ago NEWvia mobile

Can't quite make my mind up about this place, it's the wrong side of the roundabout from the Bullring, the parking is limited to about 20 cars, and expensive, the food is expensive too, but on the good side, rooms are comfortable and modern. Can't fault the staff. The bar area looks small until you realise there's more upstairs, much...

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Thank TheNewVoyager
Management response:

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Chloe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Better because it's Birmingham! We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! The recently renovated 4-star hotel features two conference rooms, a fitness centre and an on-site restaurant open for breakfast, lunch and dinner. Guests enjoy free Wifi in the entire hotel. High-speed internet is available at a surcharge. In your comfortable room you will find a large flat screen TV with free movies and have your private bathroom with rainfall shower. ... more   less 

Additional Information about pentahotel Birmingham

Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $105 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline and Agoda so you can book your pentahotel Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore Birmingham City Hotel Birmingham
Hotel Style:
#7 Luxury Hotel in Birmingham
#7 Business Hotel in Birmingham
#9 Romantic Hotel in Birmingham
#24 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Birmingham staff and other travellers.
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Questions? Get answers from pentahotel Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“doesnt matter what you choose, they give you what they've got at the time of checkin”
 of 5 bubbles O4951OFmichaele, 13 Mar 2017 | Read review
“All rooms are the same spec!”
 of 5 bubbles SarahT784, 6 Mar 2017 | Read review
“Immediate views aren't amazing so I'd ask for a room as high up as possible to see the city.”
 of 5 bubbles junglemusic, 2 Mar 2017 | Read review
“we were on floor 5 and it was loud :(”
 of 5 bubbles , 18 Dec 2016 | Read review
“Avoid the side of the hotel where the car wash is located.”
 of 5 bubbles royt378, 18 Dec 2016 | Read review
5 of 5