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Chic and sophisticated, this delightful hotel is the epitome of good taste. And we don't just mean our heavenly restaurant, Quills. Following our £7 million refurbishment, the décor is oh so contemporary and ...Moreabsolutely gorgeous. The extravagant rooms take you to a place beyond comfort. Centrally located, a stroll away from great shopping, theatres and attractions, and 2 minutes from the train station. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Booked 6 months in advance, only to turn up and find they couldn't honour our booking .
The staff were very polite, but couldn't offer us a room because of some issues with some of the rooms. we were sent to a sister hotel,(the Stratford...More
Thank Colin M
Response from Sherrie V, Manager at DoubleTree by Hilton Stratford-upon-AvonResponded 2 days ago
Thank you for your review Colin. I am currently dealing with this directly with yourself.
I couldn't fault this hotel. I normally can but it was all superb. It has recently changed to a Hilton Branded hotel. As I can't fault anything here I have to make special mention to Sherrie who was working in the breakfast hall at the...More
3 Thank Damon K
Response from Sherrie V, Manager at DoubleTree by Hilton Stratford-upon-AvonResponded 3 weeks ago
Thank you Damon for your review. We pride ourselves for going above and beyond for our guests. I am so glad to hear you had a good stay with us and every member of staff looked after you. I do apologise for Danny DeVito.
Lovely hotel.Only 10minutes walk to town.Bar and seating areas the breakfast was a bit hit and miss don't think there was enough staff on,but a good place to stay for a weekend break.Nice grounds 2car parks 1 secure where you have to pay and the...More
Response from Sherrie V, Manager at DoubleTree by Hilton Stratford-upon-AvonResponded 4 days ago
Thank you for your review. Very glad to hear you had a nice stay with us. We do only have one car park and it is all charged at £5 per nights stay. I do hope to see you at the hotel again soon
My daughter got married there in July 18 before it had a name change (was Stratford Hotel) problems from start to finish, wedding coordinator changed, the replacement didn't know what she was doing even though she supposed to have years of experience had to call...More
Thank Judi B
Response from Sherrie V, Manager at DoubleTree by Hilton Stratford-upon-AvonResponded 6 days ago
Thank you Judi for your review. I am so glad that you had a great day with us for your daughters wedding and you were looked after well in the restaurant. I do apologise for the stress the night before, and very glad the issues...More
Spent two nights at the Double Tree by Hilton at Stratford-upon-Avon. We arrived early but our room was ready. The lady at reception was very friendly and helpful. The check-in process was quick and we also received a warm chocolate cookie. The room was okay...More