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Crowne Plaza Stratford-Upon-Avon

Booking.comUSD 97*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Stratford-Upon-Avon
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2,081 Reviews from our TripAdvisor Community

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Start your review of Crowne Plaza Stratford-Upon-Avon
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Reviewed yesterday NEWvia mobile

Stayed here for our weekend away. Very impressed by the standard and decor. Still giving it 5 stars only issue we had was breakfast room service arrived like warm. We paid breakfast included yet reception staff did not deduct when we raised it prior to checking out. Simple mistakes can be made.

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Helpful?
Thank gauius
Norwich, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here on the 20th April 2017 after travelling from London. My partner and I arrived at 00:45 and there was plenty of parking and the 24/7 reception was open. We checked in with no issues, and given out voucher for breakfast the following morning, it wasn't explained the voucher was valid for a whole lot more than breakfast! The...

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Helpful?
Thank Guilliman
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review

Dear Guilliman, I am delighted to know that you had a memorable stay with us and that you felt warmly welcomed to the hotel from the moment you arrived. We take great pride in our attention to detail here at the hotel and I am glad that the team looked after you. With kind regards, Roxanne Hopkins Front Office Manager

Birmingham, United Kingdom
Reviewed 3 days ago NEW

Lovely clean hotel, good breakfast. Only downside is a little noisy from people passing in corridors (Guess it depends on who is staying) The locations is the ultimate prize with this hotel, you can visit shops and go back to room to drop your things of and go back to Town again as its all within 5mins walking distance. Great...

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Helpful?
Thank Debbie M
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review

Dear Debbie M, We are so pleased to hear that you enjoyed your time with us, I have shared your comments with my team and we very much look forward to welcoming you back for a future stay with us. With kind regards, Roxanne Hopkins Front Office Manager

Exeter, United Kingdom
Reviewed 4 days ago NEW

arrived, very pleased with location, welcoming staff at reception, hotel very airy, room nice, however stayed 2 nights and had breakfast twice, disaster, queued on both mornings, no problem, however 2/3 of tabled just clutters from previous diners, staff seemed overwhelmed, depressed, and unable to cope, thought this was a one off, however next morning worse, was escorted to a...

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Helpful?
2Thank rewecourt
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review

Dear rewecourt, I would like to first thank you for taking the time to share your review through TripAdvisor related to your stay. We greatly appreciate all comments made by our guests, whether positive or for our development as it allows for continued improvement in that which is most important to us, our guest service. I was really concerned to...

Andover, United Kingdom
Reviewed 4 days ago NEWvia mobile

This hotel is beautiful, in an enviable position and the room we had was so comfortable. It would've been the perfect place to stay but (and it is a big but) the restaurant was a let down. We booked a table for 8.00 pm on Friday evening; at 8.30 they had run out of meat on the Carvery. It took...

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Helpful?
Thank VivienCT
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review

Dear VivienCT, Thank you for reviewing your recent stay at our hotel. Please accept my sincere apologies that you found your experience to be a little disappointing. I have discussed your comments with our restaurant manager and we have taken the action necessary to ensure issues such as yours are addressed immediately. I do hope this experience will not deter...

United Kingdom
Reviewed 4 days ago NEWvia mobile

Nicely refurbished from Holiday Inn to a Crowne Plaza Car park was a bit of a free for all. Shoppers and guests but at least it has a car park. Fabulous location Upgraded room Good and plentiful breakfast Staff so engaging. Even housekeeping staff all said good morning and it was genuine. Only downside, lifts take ages and are soooo...

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Helpful?
Thank gillybeangill
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review

Dear gillybeangill, Thank you once again for choosing to stay at Crowne Plaza - Stratford upon Avon during your recent visit to Stratford upon Avon. I would also like to take this opportunity to thank you for taking the time to share your review on TripAdvisor. We appreciate your loyalty to our Hotel and your feedback is invaluable. We were...

Guadalajara, Mexico
Reviewed 5 days ago NEWvia mobile

This place has many rooms, my room was clean and the bed was very comfy. Excellent location, right by the canal. Free parking Staff ok The elevator takes ages The food was not too good Expensive room rate Expected more for the price

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Helpful?
Thank RyPy
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review

Dear RyPy, Thank you for the detailed review and feedback. Please be assured we will monitor the points raised and take the appropriate action. With kind regards, Roxanne Hopkins Front Office Manager

Scunthorpe, United Kingdom
Reviewed 6 days ago NEW

Recently stayed for 3 nights on a B&B basis in a double room. When we arrived we were greeted by a very polite and friendly receptionist. Check in was quick and simple. There was a slight glitch with the room we were allocated so we returned to reception and the problem was immediately sorted out by the receptionist who was...

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Helpful?
Thank Rossy356
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review

Dear Rossy356, Thank you once again for choosing to stay at Crowne Plaza - Stratford upon Avon during your recent visit to Stratford upon Avon. I would also like to take this opportunity to thank you for taking the time to share your review on TripAdvisor. We appreciate your loyalty to our Hotel and your feedback is invaluable. We were...

Reviewed 1 week ago NEWvia mobile

Great spacious hotel with perfect location. Kids loved the pool. Good bar and lobby spaces. Friendly staff. Breakfast was average but plentiful. There was some noise from an event in the late evening which disturbed my sleep. But it was dealt with brilliantly by Tomas from reception. Many thanks! If we return to Stratford upon Avon, I would stay here...

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Helpful?
1Thank LikeSpicyFood
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review

Dear LikeSpicyFood, Thank you for your feedback. I'm glad to hear you like the hotel, however I am sorry to hear that you were disturbed by noise from an even in the hotel. We look forward to you staying with us again and I'm sure your next stay will not be disturbed. Kind Regards Roxanne Hopkins Front Office Manager

Honiton, United Kingdom
Reviewed 1 week ago via mobile

This is our first visit since the Holiday Inn has been refurbished and rebranded as a Crown Plaza. The rooms and public areas have been significantly improved. Our bedroom was well appointed with a large and comfortable bed. Toiletries and drink making facilities are also better. Most electrical sockets also now have built in USB charging points which is a...

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Helpful?
1Thank Paul E
HISUA, Front Office Manager at Crowne Plaza Stratford-Upon-Avon, responded to this review

Dear Paul E, We are so pleased to hear that you enjoyed your time with us, I have shared your comments with my team and we very much look forward to welcoming you back for a future stay with us Kind Regards Roxanne Hopkins Front Office Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the River Avon and set in beautiful landscaped gardens, the Holiday Inn Stratford-upon-Avon is the perfect location for discovering the delights of Shakespeare's birthplace, while other local attractions and historical sites are within walking distance. The hotel is within easy reach of J15 off the M40 and 20 miles from Birmingham Airport and the NEC and only a short drive from the amazing Warwick Castle. All 259 refurbished bedrooms have air-conditioning, wireless internet access and tea and coffee making facilities. Car parking is available at the hotel with over 300 spaces on site. Renowned as an excellent meeting and conference venue and with the impressively modernised Ballroom with adjoining exhibition areas Holiday Inn Stratford-upon-Avon can host events for up to 550 delegates. To dine in style, the Terrace Lounge and Bar and the Riverside Restaurant offer excellent food to suit all tastes. Or to really unwind and recuperate, the leisure club is available for all guests to use with a wide range of first class facilities including a fully equipped gymnasium, indoor heated swimming pool, sauna and whirlpool. Discover Stratford-upon-Avon and visit the many nearby places of interest including the National Exhibition Centre, The Royal Shakespeare Theatre, Warwickshire and the Heritage Motor Centre. The Hotel, in compliance with UK smoking regulations, is completley non smoking. ... more   less 

Additional Information about Crowne Plaza Stratford-Upon-Avon

Address: Bridgefoot, Stratford-upon-Avon CV37 6YR, England (Formerly Holiday Inn Stratford-upon-Avon)
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Price Range: $122 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Stratford-Upon-Avon 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Holiday Inn Stratford-Upon-Avon Hotel Stratford-Upon-Avon
Stratford Upon Avon Holiday Inn
Hotel Style:
#2 Spa Hotel in Stratford-upon-Avon
#6 Luxury Hotel in Stratford-upon-Avon
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Stratford-Upon-Avon staff and other travellers.
17 questions
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1 month ago
Greater Manchester
Manchester, United Kingdom
Liverpool, United Kingdom
over a year ago

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Questions? Get answers from Crowne Plaza Stratford-Upon-Avon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing the front of hotel.”
Rossy356, 21 Apr 2017 | Read review
“Rooms overlooking the river are very pleasant; some are a long way from the lift due to long corridors.”
KAS747, 13 Apr 2017 | Read review
“All rooms well insulated from road noise”
Soulhunter, 10 Apr 2017 | Read review
“River view rooms are lovely and on the quieter side of the hotel.”
407margareto, 6 Apr 2017 | Read review
“Front-facing rooms have much nicer views. Try not to be near lifts.”
GeoffTorquay, 31 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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