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Roomzzz Newcastle City

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Roomzzz Newcastle City
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445 Reviews from our TripAdvisor Community

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There are newer reviews for Roomzzz Newcastle City
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Showing 441: English reviews
Bristol, United Kingdom
Reviewed 3 weeks ago via mobile

We had a weekend in Newcastle and picked Roomzzz to stay in. This is in a perfect position to visit the city centre, the quayside and 5 minutes walk from the metro station. The rooms were nice a comfortable bed, nice shower room and kitchen facilities. Very helpful staff on reception. Not the cheapest place to stay but I would...

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Helpful?
Thank 49Greg
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear 49Greg, Thank you for reviewing Roomzzz Newcastle City after your stay. I am glad to be reading that you enjoyed your stay with us. I will be passing on your lovely comments to our staff who will be delighted to know that they made your stay even better. I hope to welcome you back at Roomzzz when you visit...

Stockton-on-Tees, United Kingdom
Reviewed 3 weeks ago

Upon arrival, there was a sign on reception saying "take a seat and we will be back soon", but there are no seats? We'd arrived at the same time as another group, so we got talking with them to kill time. After about 10 minutes, the reception appears and I tell her that we have the penthouse booked. She then...

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Helpful?
Thank JordanLB93
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear JordanLB93 Please accept my sincere apologies for all the difficulties experienced during your stay. I am very disappointed that on this occasion, we have failed to deliver the level of service we would strive to deliver every day. As per our conversation earlier this week, I am currently carrying out an internal investigation of this issue and will notify...

Newbiggin-by-the-Sea, United Kingdom
Reviewed 4 weeks ago via mobile

This was my first time staying over at Roomzzz in Newcastle, and I definitely wasn't disappointed. The website said I could check in from 3pm, however I arrived early and found my room was ready - bonus! Checking in was quick and easy, and the man on the desk was friendly, upbeat and chatty. The room was lovely... had absolutely...

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Helpful?
Thank Sarah-Jane I
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear sarahjaneimrie, Thank you for taking the time to review Roomzzz Newcastle. I am thrilled to be reading such a great review of our hotel! Don't forget to join our Royalty club at for future discounted stays across the Roomzzz group. I hope to welcome you back soon when you decide to visit Newcastle. Kind regards, Andy Durma Hotel Manager...

Kent, United Kingdom
Reviewed 4 weeks ago

I am not one for writing reviews however when you receive exceptional service you do have to make it known. I do have to say the conditions at Roomzzz Newcastle are excellent and you are a stones throw from the city centre. The staff were helpful and informative especially Scott who went the extra mile in helping print my boarding...

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Helpful?
Thank eappiah
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear eappiah, Thank you very much for reviewing you recent stay with us. I am glad that you have enjoyed your apartment with all its facilities. It's good to know that you appreciated the location of our hotel and that you found Scott really friendly and helpful. I will be sure to let him know. I hope to see you...

Inverness, United Kingdom
Reviewed 13 February 2017

Absolutely outstanding place to stay. Rooms were massive and the bed was so comfy.. No noise at all nice and quiet but near enough to the city center for walking. Great value for money and highly recommended. I will be staying here again in the near future.

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Helpful?
Thank robynsmith1888
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear robynsmith1888, Thank you for your review. I am delighted to read you enjoyed your stay here with us. We hope to welcome you back again soon! Kind Regards, Andy Durma Hotel Manager The Roomzzz Royalty Club gives all members an instant 15% discount, faster Wi-Fi plus flexible cancellation and payment.

York, United Kingdom
Reviewed 5 February 2017

This was our third time staying with the 'Roomzzz' chain of apart-hotels, first time in Newcastle and it did not let us down. The building and location is definitely the prettiest of all the roomzzz we have visited so far being in a listed building. We stayed on the first floor in the room directly next to the cupboard (I...

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Helpful?
Thank hannahkate21
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear hannahkate21, Thank you very much for such a nice review! It makes me very happy to be reading that we have managed to achieve high standards for the third time. I am glad that you have enjoyed everything and that you liked your suite. I am also pleased to hear you enjoyed your stay and Billy was looking after...

Reviewed 3 February 2017 via mobile

We stayed in the Liberty Suite for one night. It was a fantastic place to stay. We enjoyed every minute of it and we were surprised at how spacious and presentable it was. The room was lovely and clean, and had a very comfortable bed and fantastic shower. Cooking facilities were also available. The hotel was a short walk from...

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Helpful?
Thank George P
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear George P, Thank you for taking the time to review Roomzzz Newcastle. I am thrilled to be reading such a great review of our hotel and I am happy that you enjoyed your meal at the Botanist. Don't forget to join our Royalty club at Roomzzz.com for future discounted stays across the Roomzzz group. We hope to welcome you...

Vancouver, Canada
Reviewed 1 February 2017

I was initally a bit disappointed to hear my room was on the lower ground floor, but upon entering the room I was pleasantly surprised. The ‘room’ was a fully equipped studio flat. The massive space had the bed area separate from the main ‘living’ area of the room, had natural sunlight coming in, and everywhere and everything was impeccably...

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Helpful?
Thank meatshawarma
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear meatshawarma, Thank you for taking the time to share your thoughts about your recent stay with us. It is great to be reading that you enjoyed your stay and that you liked your apartment with all its facilities. I hope to welcome you back soon when you decide to visit Newcastle. Kind Regards, Andy Durma Hotel Manager

Reviewed 31 January 2017 via mobile

Stayed for wkend apartment was lovely however the smell from the bathroom was awful. Reported it and was told it was a problem with drainage and other guests had complained also. Scott very helpful on reception and helped with any information we needed.

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Helpful?
Thank Alan W
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear Alan W, Thank you for your review. Please accept my apologies for the smell in the toilet. This is being investigated by Northumbrian Water who is currently working on site to resolve the issue. If you would like to discuss it further please contact me at andy@roomzzz.com and I will be more than happy to help. Kind Regards, Andy...

Newcastle upon Tyne, United Kingdom
Reviewed 29 January 2017

This was the second time I've stayed here & was really impressed. The apartments are decorated so nicely, they're super clean & Scott on reception was friendly & very helpful. Had a really nice stay. Thanks!

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Helpful?
Thank derry92
Andy_Durma, Manager at Roomzzz Newcastle City, responded to this review

Dear derry92toon, Thank you for your kind words. I am very glad that you enjoyed your stay and that you liked your suite. All of our staff at Roomzzz work really hard every day to deliver the best service, so I am sure Scott will be very happy that he made your stay even better. I hope to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service

Additional Information about Roomzzz Newcastle City

Address: Friar House Clavering Place, Newcastle upon Tyne NE1 3NG, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $107 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Roomzzz Newcastle City 4*
Number of rooms: 14
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Roomzzz Newcastle City staff and other travellers.
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Questions? Get answers from Roomzzz Newcastle City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in penthouse, could hear nearby train noise but it didn't effect our stay.”
 of 5 bubbles liz24304, 11 Mar 2017 | Read review
“Complimentary biscuits would be appreciated.”
 of 5 bubbles W9614QEsusang, 9 Mar 2017 | Read review
“We chose the cheapest room and it was lovely! Any room will be up to standard”
 of 5 bubbles emwhitehouse, 7 Mar 2017 | Read review
“the Liberty Suite was lovely.”
 of 5 bubbles robynsmith1888, 13 Feb 2017 | Read review
“Stayed in 2 different rooms (ground/1st floor) & never had any issues with either.”
 of 5 bubbles derry92, 28 Jan 2017 | Read review
5 of 5