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County Hotel

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County Hotel
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949 Reviews from our TripAdvisor Community

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Showing 928: English reviews
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Birkenhead, United Kingdom
Reviewed yesterday NEW

Great traditional hotel, reception greeting was superb, great clean room. Will stay again for sure, great price. Definitely recommend. Superb location right opposite train station in city centre by all amenities

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Helpful?
Thank TVCC66
Redcar, United Kingdom
Reviewed 2 days ago NEW

The rooms are reasonably priced, have slippers, dressing gown, ironing board and iron, cofee maker, biscuits, large range of bathroom products. Beds were comfortable, noise from the street was not great. The hotel is very central for o2 Academy and bars

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Thank shackleston
Edinburgh, United Kingdom
Reviewed 2 days ago NEW

Booked here for a night ,the location was great as I wanted to be near the rail station.The staff were very helpful and polite.The room was comfortable and cozy,although we didn't have food I saw the menu and it looked good and a reasonable cost.We relaxed and had a drink in the bar which looked on to Granger Street.The surroundings...

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Thank jeanmichelle
Reviewed 5 days ago NEWvia mobile

Attended the mothers day afternoon tea today and what a lovely day it was. The room was beautiful as was the afternoon tea. The staff were lovely and made the experience so enjoyable with their friendliness. Would definitely go back!

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Thank emfitz83
Reviewed 1 week ago via mobile

Arrived to check in and was allocated a room on the top floor, had booked 4 rooms for a group of us staying together and rooms weren't even all on same level. My room was totally flooded from bathroom to carpet in main room and totally unfit for purpose! The bathroom floor appeared to have been mopped but there were...

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Helpful?
Thank Harriet W
Anna W, General Manager at County Hotel, responded to this review

Dear Harriet W I am very sorry that your stay did not reach our normal high standard of service. Could I please ask that you contact me via email on generalmanager@countyhotel.co.uk so that I can look into this matter in more detail please? I do believe in taking any negative feedback seriously so that I can ensure that all issues...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

Me and my husband stayed in Room 318 on Sunday and it was the first time we have stayed in The County. The girl on reception was lovely and welcoming and very helpful. We found our room easily and the hotel despite it's size was quiet and the room was really clean and tidy and had the biggest bed I...

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Helpful?
Thank gillm43
Anna W, General Manager at County Hotel, responded to this review

Dear GillM43 Thank you very much for your lovely review I think I spoke to you and your husband when you were leaving the hotel. On behalf of all the team here, I do hope that you will come back to see us again very soon Kindest regards Anna Wadcock General Manager

Gateshead, United Kingdom
Reviewed 1 week ago

nice clean hotel in a great location with really helpful welcoming staff.parking facilities also in a good secure area.breakfast had wide variety to choose from and staff couldn't have been more friendly.

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Helpful?
Thank michael j
Anna W, General Manager at County Hotel, responded to this review

Dear Michael J Thank you very much for your lovely review & kind comments regarding our team and service. On behalf of all of us here we look forward to welcoming you back again very soon Kind regards Anna Wadcock General Manager

San Francisco
Reviewed 1 week ago

With only the one night it was hard to give a detailed review, however my room was clean and had a bath and powerful shower, I had a great nights sleep, which is why I was there really. Breakfast was good, The staff were friendly and booking in was easy and stress free I have no complaints but would like...

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Helpful?
Thank Andi R
Anna W, General Manager at County Hotel, responded to this review

Dear Andi R Thank you very much for your review, I am pleased that you were happy in general with your stay and I also appreciate your constructive feedback regarding the electrical outlet positions. In the coming months our bedrooms with be undergoing some significant refurbishment and these points will be addressed, including the mirror positioning also. Our hotel is...

Reviewed 2 weeks ago

Had a lovely over night stay with friends on Saturday night. The room was very clean and warm and the beds comfortable. There were toiletries in the bathroom and ample tea/coffee making facilities. Found all the staff to be welcoming and friendly. The breakfast was lovely and you could have all you could eat. I wouldn't hesitate to recommend this...

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1Thank Amanda H
Anna W, General Manager at County Hotel, responded to this review

Dear Amanda H Thank you very much for your kind review, I am pleased that you and your friends had an enjoyable stay. On behalf of all of the team here, we look forward to welcoming you back again very soon Kind regards Anna Wadcock General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago via mobile

Booked in for my grandma's 92nd birthday. We had family coming up from Manchester for the day, thank god for the onsite car park. Afternoon tea was spectacular! The only leftovers were a couple cake, but only because we were stuffed! The service was fantastic and the atmosphere in the hotel is spot on. The staff brought out a beautifully...

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Helpful?
Thank Bex V
Anna W, General Manager at County Hotel, responded to this review

Dear Bex V Thank you so very much for your glowing comments regarding the afternoon tea for your Grandmother's 92nd birthday It was a delight to look after you all last week and we do hope that you will visit us again very soon and happy birthday again to your Grandmother, 92 years is certanly something to celebrate! Very best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Located across from Grand Central Station, the County Hotel is perfect for shopping, sporting and cultural events, and visiting the world-famous Hadrian's Wall. A magnificent Grade II Listed Victorian, the hotel is the ideal base for shopping, concerts and other cultural events, with attractions from Roman remains to the legendary St James' Park within a short drive. ... more   less 

Additional Information about County Hotel

Address: Neville Street, Newcastle upon Tyne NE1 5DF, England (Formerly Mercure Newcastle County Hotel)
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $81 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — County Hotel 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
County Hotel, Newcastle Hotel Newcastle Upon Tyne
County Hotel By Thistle Newcastle
County Hotel Newcastle Upon Tyne
Hotel Style:
#13 Romantic Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from County Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High as possible”
 of 5 bubbles shackleston, 28 Mar 2017 | Read review
“Brilliant for station, and central N'Castle, with taxi rank right outside”
 of 5 bubbles 173andir, 18 Mar 2017 | Read review
“Go for the upper floors as it's next to a busy road and the train station.”
 of 5 bubbles marksW6986YC, 14 Mar 2017 | Read review
“Avoid room320”
 of 5 bubbles lynn2207, 5 Mar 2017 | Read review
“3rd floor was pretty quiet?”
 of 5 bubbles FussyBum67, 24 Feb 2017 | Read review
5 of 5