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Sandman Signature Newcastle Hotel

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Sandman Signature Newcastle Hotel
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1,254 Reviews from our TripAdvisor Community

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There are newer reviews for Sandman Signature Newcastle Hotel
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Showing 1,236: English reviews
Manchester, United Kingdom
Reviewed 2 weeks ago

this hotel looks great and is in a great location, particularly if you happen to be in Newcastle for a football match at the St James park. the lounge is nice and warm and inviting. the room is cosy and nice. however, I must say the room heating machine (whatever you call it, see picture) was the spoiler. once you...

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1Thank sandipchak
London, United Kingdom
Reviewed 2 weeks ago

Opposite football ground and on edge of city centre, short walk to station. Modern and stylish. Only thing I'd criticise was ni real wardrobe, just some hangers on almost a coat rack. Nice bar and restaurant and great breakfast

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Thank Darren W
Skegness, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here last night with my wife and a friend of ours as we had tickets for the football match Newcastle vs derby. The hotel reception is very impressively decorated and the staff friendly. We had room 505 and 511. Both had amazing views of st James's park. The room was clean tidy and modern with its decorating. Television mini...

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Thank Cuzzo79
Durham
Reviewed 2 weeks ago

We only live 12 miles from Newcastle but as my son had given us tickets for the ballet as a Xmas present we decided to make a night of it and booked a king room in the Sandman as it looked a good hotel. Have read other reviews and yes £8 paid for parking but to be honest this is...

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Thank George D
Fife, United Kingdom
Reviewed 2 weeks ago

Arrived on Thursday impressive looking reception, staff not so impressive, reception staff were very matter of fact. Room on 10th floor, only one lift working. Got to room it was clean but a bit small. Asked staff where restaurant was and was pointed in the direction of the Shark Club, this is a sports bar, multiple screens, waitress' wear very...

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1Thank Val1089
northants
Reviewed 2 weeks ago

Stayed here a few years ago and had a truly dreadful experience with drunken guests running up and down corridors in early morning......sadly staying in Newcastle as a family at weekends always runs this risk though.... I'm pleased to say this was a totally different experience and the staff and management are clearly much more visible and in control of...

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Thank leazes
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear leazes, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you enjoyed your visit and we greatly appreciate all guest feedback. It is lovely to hear you gave us another opportunity and we were able to provide you with such a good experience. We will look forward to seeing you...

Wolverhampton, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed there a number of times, great venue, close to the city and right opposite St James' Park. Friendly staff. However room was really cold on this visit, but was just a one off. Can sometimes be a bit noisy outside, but understandable due to it's proximity

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Thank Hinism
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Hinism, Thank you for staying with us, we appreciate you taking the time to leave a review. I am very sorry to hear your room was cold and noisy. Hopefully you will stay with us again in the near future and I am certain you will experience our usual 4* standards of comfort and service. Kindest Regards, Debbie Guest...

Sheffield, United Kingdom
Reviewed 3 weeks ago via mobile

Good visit to the sandman however we were on a main road and could hear everything!! Heater was like a helicopter about to set off soooo loud! In the reception it said free tea and coffee however I asked for a bottle of water on the first day I got one no problem. On check out I asked for water...

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Thank danielle11111
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear danielle11111, Thank you for staying with us, we appreciate you taking the time to leave a review. It is disappointing to hear you found our receptionist rude. This is not in line with our usual high standards of service and I can ensure you, this will be addressed amongst the team for improvements to be made. Hopefully we will...

Reviewed 3 weeks ago

Always top drawer, wouldnt dream of staying anywhere else in Toon, whether with my family when visiting son at Uni or travelling alone on business, lively and friendly sharks sports bar always worth a visit.

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Thank Greenstones61
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Greenstones61, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you enjoyed your visit and we greatly appreciate all guest feedback. It is lovely to hear you stay with us regularly for so many different occasions and wouldn't dream of staying anywhere else! We hope to welcome you back again...

Reviewed 4 weeks ago

Great location if you're visiting Newcastle to go to the football (stadium across the road from hotel reception) or for business or leisure in the city centre. Very friendly welcome from young staff, hotel has a modern boutique feel to it. Stayed in a junior suite on 9th floor, very comfortable and well equipped with 2 TVs and a functioning...

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Thank Steven L
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Steven L, Thank you for taking the time to review the Sandman Signature Hotel Newcastle, we are delighted to hear you enjoyed your visit and we greatly appreciate all guest feedback. I am very pleased to hear you felt welcomed upon check in and were comfortable throughout your stay. We hope to see you again for another great stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. ... more   less 

Additional Information about Sandman Signature Newcastle Hotel

Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $116 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
Reservation Options:
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Hotel Style:
#9 Business Hotel in Newcastle upon Tyne
#12 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature Newcastle Hotel staff and other travellers.
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Questions? Get answers from Sandman Signature Newcastle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the floor the better it appears as colleagues complaint of noise outside on the lower floors”
 of 5 bubbles Mini545, 19 Feb 2017 | Read review
“Ask for a room away from the road on a high floor (if the lift is working!)”
 of 5 bubbles Andy_Norwich, 16 Feb 2017 | Read review
“Higher floors possibly quieter, some with a distant view. Standard rooms are adequate with fridge and oven.”
 of 5 bubbles oldrambler62, 12 Feb 2017 | Read review
“If you want a peaceful night ask for a room at the back”
 of 5 bubbles Val1089, 4 Feb 2017 | Read review
“Ask for room at the front on a higher floor for best view”
  • If you are a football fan you can't get a better view of st James park!
 of 5 bubbles leazes, 1 Feb 2017 | Read review
5 of 5